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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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I'm still waiting for my Shapermint purchase. I feel like a girlfriend waiting for news form the overseas boyfriend.
I notified customer service of a package that was delivered, it was supposed to be canceled. Initially I was excited because she said they were going to order items for me that fit and/or I wanted since the ones that were sent do not fit. I was informed I would receive those items and a return package to send back the other items. I never got an email confirming it nor did I receive it.
All my experiences with Shapermint has been great and it never disappoints...
Fits very well and does the job. I have used other products in the past and this one performs as stated.
Yiieee! Great to hear that, Catherine! You can DM your pic to us with your favorite outfit and shapewear on. You might end up on our official Facebook or Instagram page. Stay awesome!
I sent my item back fir a refund. Didn't like the way it felt on my body felt like rubber.
We hear you and this just saddens us, Dora. Anyways, feel free to send us a PM using this link if there is anything else we can do to help. http://m.me/shapermint
I'm 5'2" 128lbs. I got the high waisted shaper panty. It stays in place all day with no rolling. The compression is very comfortable and doesn't give me a belly ache after wearing it all day like some shapers. My one disappointment was they are a little cheeky. I'd prefer full coverage on my bottom. I also wish they were seamless and had a show panty seams around the legs. I still like them and would buy again. Shipping was quick and customer service has been great.
I really love my shaper short the feel comfortable and do the job thanks so much every single dollar was well spent.
That’s Fantastic, Margarie! We're so happy to hear that. You can also help to spread the love. Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
I ordered an item, and when it came, wrong item kn package with correct invoice! Stef fixed it right up for me, and I got to keep the unexpected bra, will share with friend toget her hooked on Shapermint!
Wow! Music to our ears, Kathryn! Thank you for letting us help you as well. Hey, you can share your picture with us with your shapewear on, you might end up on our official Facebook or Instagram page. Stay beautiful!
Excellent from start to finish. Product stands by it name. No more rolling up on the legs or rolling down off the waist.
Yassss! So happy to hear this, Catherine! Ever thought of becoming our Brand Ambassador? You’d be a great bet for sure! If you’re interested, go to this link: shpmint.com/ambassador
I used the size chart you provided, bought the recommended size, and it doesn't really do much for me. I maybe should have ordered a smaller size to be safe.
We hear you and let us see what's making it not work on you as expected, Maggie. Please reach us out using this link. Thanks! http://m.me/shapermint
If you experience any problems with your purchase, the customer service is unbeatable. The camis are very comfortable and great under sheer tops or when layering
Yasss! So happy to hear this, Deanne! You can DM your pic to us with your favorite outfit and shapewear on. You might end up on our official Facebook or Instagram page.
It's so perfect Im not sure how else to describe it. Okay it is comfortable, it doesn't fall down with movement, it flattens my tummy and bulges without flattening my booty. So all in all I love it and I will definitely purchase more very soon. Mine was the black Empetua with the short booty shorts
Oh wow! Your feedback brought us to cloud nine, Tawnie! So happy you love your shapewear and we're excited for you to have more soon! Hey, you know we're looking for Brand Ambassadors and we can see that your a great addition to our team! Join us! Here's where you can learn more: shpmint.com/ambassador.
I Love shapermint products and I really love there excellent customer service.
So glad you had an awesome time with us and that you loved your shapewear, Barbara! Help us spread the word and love by joining our Brand ambassador Program! Head on to this link to know more: shpmint.com/ambassador.
Excellent product and service! Highly recommend, and will purchase other products from Shapermint.
We're grateful for customers like you, Stacey! You make our hearts flutter. Let's more women and people know about your shapewear experience, be our next Brand Ambassador! Check out this link to join us: shpmint.com/ambassador.
Comfortable, fit perfect, and true to size. Will purchase again love the fit and wear. Easy to wash and dry.
You're awesome, Cornella! You've mentioned almost everything a woman should love about shapewear! Let's spread the love together and be our next Brand Ambassador! Interested? Go to this link now: shpmint.com/ambassador.
Quick delivery, seriously no-fuss returns, quality products.
Customer service is top notch! Somehow I got the wrong size and they corrected it!
I had surgery recently and needed something comfortable for all night wearing. So comfy with no hooks or underwires to pinch me all night. Thanks shapermint
Wow! Thanks for spreading the love, Peter. It means so much when our best customers share their awesome experiences. Ever thought of becoming our Brand Ambassador? You'd be a great bet for sure! If you're interested, learn more here: shpmint.com/ambassador.
Very controlling... improves my posture and own muscle control!
Thanks for sharing your experience, Barbara! This is really helpful especially to those women who wants to achieve same result as yours when it comes to improving their posture. Wanna be our next Brand ambassador and help more women out there? Go to this link to learn more: shpmint.com/ambassador.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Oh wow! Thank you so much, Hidayah! Send us a picture of you with your favorite outfit and shapewear on, you can get a chance to be featured on our Social Media pages. Stay lovely!