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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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I'm happy with my purchase but I'm even more happy with the customer service!
We are thrilled that you loved your experience; our Fit Experts will definitely be happy to read what you wrote, Noreen! Hope you'll continue spreading the love. You might also want to join our brand ambassador program, here check this link out to learn more: shpmint.com/ambassador.
I just knew this was going to be yet another body shaper/control to add to the drawer of all the ones that didnt work. I received my 1st order and I decided to wear it on a salon/shopping day. Not one time did I feel uncomfortable. Not one time did i sweat from wearing the product i ordered, hi waisted boy short. I honestly was shocked! I had this on literally through getting my hair done, shopping for several hours. I had found the answer. And now I'm hooked and have made several purchases and will be a loyal customer. It fits right, feels good, quality is great and the price is good. All you have to do is try it! Read the sizing chart & order accordingly. And I hope you'll be as happy as I am with Shapermint.
Preach! Thanks for your awesome feedback, Dee! Ever thought of becoming our Brand Ambassador? You’d be a great bet for sure! If you’re interested, go to this link: shpmint.com/ambassador
Love my new Shaper! I ordered the boyshorts! Will recommend this all my family and friends. It never rolled down. It was very breathable! I could eat and still feel comfortable! Very impressed! Ladies, This is the one!
Happy. And will buy from this company and will buy again.
Yay! That’s great to hear, Scarlett. You can also help to spread the love. Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
Came quickly
Fit well. Nice color
Would order more
Yasss! That’s awesome, Daphne. Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
Thought I'd give them a try. They sure were comfy! Gave them a positive review, and now a few weeks later, I'm paying the price. I have a large, nice chest... had... yesterday I was changing and happened to look in the mirror and now I'm very flat-chested and my nipples face downward. Unfortunately, the bras are comfortable enough that you can't feel the damage they're doing. I'm unbelievably sad right now. Sorry to give details, but my nipples are now looking at the floor and when I lay on my back, my breasts go flat and slip to the sides. Sounds extreme, but it certainly is. Now I'm self-conscious around my boyfriend. He can tell the difference is significant. :/ Hopefully I can undo the damage with exercise, but it's so significant that I won't hold my breath. DO NOT GET THEIR BRAS!
Please, let us see what went wrong with the order and see on how we can straighten this out, Tiffany. Just send us a chat using this link and let our Fit Experts help you out. http://m.me/shapermint
I explained to the lady that I was told until they get it right I can do as many exchanges as I needed to she put up a fuss but we got it done
We hear you and we're so sorry for what you experienced, Carla. Should you need anything else, just send us a chat using this link, okay? http://m.me/shapermint
The material is is Comfortable wonderful and amazingly fabulous
Yass! We're happy to hear this, Makeeda. You can DM your pic to us with your favorite outfit and shapewear on. You might end up on our official Facebook or Instagram page.
I ordered five truefit bras, some small and some medium. No issues with the smalls, other than they felt a bit tight. I ordered a M truefit bra and it rolled, so asked to exchange. I got another one, same size, and it strangles me! I'm a 36B so not sure why a medium would be so tight, especially when I have smalls that don't feel like that. There's inconsistency in the product so I won't purchase more.
So sorry that you have to experience all that, Nicole. Please let us see and check this one last time, just reach us out using this link. http://m.me/shapermint
I took a chance and bought this bra that I saw in an ad and so glad I did... This bra is soo soo comfortable, I'm very satisfied and will be buying more in the future!
We’re so happy to hear your feedback on your new shapewear, Kathie! You can share your picture with us with your shapewear on, you might end up on our official Facebook or Instagram page. Stay awesome!
Excellent. Will recommended to all my friends. Have ordered several items and been satisfied with ever thing.
Sweeeet! We’re so glad to hear this, Mary. Join the Brand Ambassador program that we have so you can help us spread the word. You can sign up here: https://shapermint.com/pages/ambassador
I don't tug, pull, or race to get home to take off my new bra! This is amazing! I like it so much I bought a second one.
I love getting dressed now and I'm going to tell all my friends about but what I'm wearing later but right now I'm just enjoying them saying hey you look good
Amazing! Thanks for the sweet feedback, Sherry. Ever thought of becoming our Brand Ambassador? You’d be a great bet for sure! If you’re interested, go to this link: shpmint.com/ambassador
I love the true fit bra it stays put no pitching or twisting up. It's very nice i have ordered 3 more and also fast delivery as well. I have already told my friends they need to give this bra a try... thanks Linda
You rock, Linda! Thanks for this awesome feedback. Strike a pose now and make sure to unleash the top model in you, we’d love to feature you in our social media pages. Can’t wait! Click this link to learn more: shpmint.com/ambassador
The size I ordered was too small and Shapermint quickly sent me a larger size which fit perfectly.
You're so sweet, Shirley! Thanks for letting us help you with this. If you need anything else, we're just a DM away at http://m.me/shapermint
Bra is good overall but
Band is thick enough or wide enough to increase the heat.
No worries, we can offer you something as an exchange, Diane. Just send us a PM through this link. http://m.me/shapermint
The customer service is fantastic, and the bra is so comfortable.
I love how my body looks when I wear my shaper. I have all ready told my friends
That’s Fantastic, Katrina! We're so happy to hear that. You can also help us to spread the love. Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
Shipping was quick and I love the way the garment feels when you wear it.
Yay! Your satisfaction means everything to us, Gail. Thanks for your feedback! :)
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Yey! So glad you loved your shaper bra, Gerri! We're sure many women would love to know more about your experience. Wanna be one of our Brand Ambassadors? Check out this link: shpmint.com/ambassador.