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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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They are so comfortable a little expensive but I think they will last a long time.
Unfortunately, the medium sized bra was a little too tight on me, and the large was too large. I wish the fit was better because I did like the support and comfort of the bra.
Great company great customer service right on with responses to questions
We're thrilled to know you're a happy camper, Elyssa! Spread the word and stay awesome!
Received package and tried on. I like the fabric and overall look, however I could not get the suit past my knees. I thing that the sizing is way off. I've had that problem with Bali in the past but was hoping your sizing was more spot on. Everything I have purchased from you has been great.
Fret not, Mary! We'll figure what size and fit is perfect for you and we'll take care of your FREE exchange! Just send us your order details through, http://m.me/shapermint, so we can take care of it. Thanks.
Things you come across on social media don't always have the promise of quality, but their new ad, had me at least daring enough to try it out. Prices were reasonable, shipping was fast, and then, when one of the products didn't fit, the exchange process was above and beyond anything I expected. I now have some great shapewear that works and didn't cost me a fortune. If I need something else, shapermint will absolutely be my first stop.
Oh wow! We're blown away by this review, Enna! We can't thank you enough. We'd love you to be our next Brand Ambassador! Join us through this link, gorgeous: shpmint.com/ambassador.
Sizes run small but they are comfortable when you get the right fit
I put it on and put my finger through it. It was to small.
But it's ok. Thanks
Worry not, Tina. We're here to get this sorted out. We'll send your the size that's right for you absolutely for free and won't leave you behind. Please send us a DM via Facebook using this link, shpmint.com/ambassador, to get us started.
Was a mishap and didnt recieve my package and i complained and they resent and now i have whay i ojswrt
We're ecstatic to know that we're able to resolve your concern, Jennifer! Couldn't be possible if you didn't reach out and gave us a chance to make things right. Thanks a bunch!
Fit and feel is great. Keeps it's shape. Doesn't ride down during the day. I wear them all day long. Comfortable
Fantastic! Glad to know you loved your shapewear, Natalie! Hope you can be part of our Brand Ambassador Program too so you can help us spread the love. Interested? Check out this link: shpmint.com/ambassador.
Wasn't sure about it until I put it on, very comfortable!. So Mugg CB h that I'm waiting on an order now.
Yay! Thanks for spreading the love, Elizabeth! You're the best!
Ordered 2, size large & XL. They rolled down. They sent me another, free of charge, which I was very grateful, but sent me XL again & it rolled down ugh. I gave up
We know this might becoming a work for you, Donna, but we would love to have this order of yours be really straightened out. Please give us another shot by sending us a chat using this link. Thanks! http://m.me/shapermint
It really pulls everything back in under my dresses and gives me my Coke bottle shape back!
Whoah! Can imagine how stunning you are wearing it, Kimberly! We'd love the chance to see you in photos rocking your shapewear, who knows we might get featured on our social media pages! You an be our next Brand ambassador too! Wanna know more about it? Heck out this link: shpmint.com/ambassador.
Received goods after excellent service via on line shopping
Thanks for sharing your awesome experience, Sharon! Spread the love!
Website easy to navigate. First time trying shapewear and I expected it too be somewhat heavy and tight. Neither was true. Adds confidence!
We count ourselves lucky for making such a wonderful customer like you happy and satisfied, Karla! Help us spread the love and let other women experience how amazing shapewear are. Be our Brand ambassador! Join us through this ink: shpmint.com/ambassador.
First order rec was MED too small for me
Second order to replace 1st ord ordered XL but receive MED again?
Oh no! Please, let us take care of this, Brenda. To get us started, please send us a chat using this link. Thanks! http://m.me/shapermint
My shape wear fits great! It looks smooth under all my clothes!
Perfect! That's exactly how we want you to enjoy and love your shapewear, DeAnna! Spread the love and become our next Brand Ambassador! Just head on to this link to sign up, gorgeous: shpmint.com/ambassador.
Comfortable and light. I expected perfection due to the great advertising, but as usual the straps fall down.
Will buy more when they have a designed a bra with adjustable straps that can also be worn crossed at the back so they cant fall down.
Hi Karen! Mind if we take a look on your size to see what we can offer you as an exchange? It could be that the size is a tad big on you. Just get in touch with us using this link. Thanks! http://m.me/shapermint
I am sold on only buying these bras. The most comfortable bra ever. I would love it if they came in different colors.
I have all colors in bras.
Woohoo! You got us dancing the happy dance, Teresa! We can't thank you enough for spreading the love! Hey, wanna be our next Brand Ambassador? Go to the link to learn more: shpmint.com/ambassador.
I love the shapers since they are so comfortable to wear all day. There is no uncomfortable pinching or binding.
Always a pleasure knowing we're able to deliver our promise! Thanks for the vouch and for spreading the love, Joan! Wanna be our next Brand ambassador? Head on to this link to know more: shpmint.com/ambassador.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Happy to hear that you loved how comfy your shapewear is, Sharon. We guarantee that your purchase is definitely worth it. Spread the love.