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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Ordering was very easy. My order arrived well packages. I received many emails (maybe too many) regarding how wonderful my order would be. I like the bra in that it doesn't have wires and doesn't ride up. However, it takes up a lot of space on my torso and i am afraid it might show at the neckline of some of my tops. I have laundered it once and let it drip dry and it kept its shape.
These let me have confidence I didn't think I'd ever have. Shapermint has literally changed my life, I couldn't be happier.
WOW! Music to our ears, Melissa! Hey, you can also join our Brand Ambassador Program. Join and know more about it through this link: https://shapermint.com/pages/ambassador
Makes me look slim but I hate that it rolls up when I sit down. Also I hate that it makes me feel ugly when I put it on because the fat on my arms are more visible. As well as the fat that hangs off between nt book and my armpit.
Oh my! They shouldn't be like that, Jahaira. Don't worry, we have a 100% fit guarantee and free exchange within 60 days. Just send us a DM at http://m.me/shapermint for the best assistance. Thanks!
My bras are very comfortable and fit well. I had to use the extenders - which were included in the shipment - but otherwise I am pleased with my order.
That's wonderful to hear, Gail! If you need any help, we're just a DM away at http://m.me/shapermint Stay fabulous!
Great customer service. Fantastic items. Leggings are fantastic. Cami is so slimming. For sure to order more!
Yasss! That’s awesome, Dawn. Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
Love the comfort, could have a little more lift. Shipping seemed to take a long time.
Glad to hear that you love your shapewear, Carol. Just a bit worried about it not giving you the support you needed. Please send us a DM at http://m.me/shapermint so our Fit Experts can help you right away. Thanks!
That's fantastic to hear, J! Thank you for the awesome feedback! Stay lovely!
I love the fit and the comfort! Price was great! Could not be happier with my purchase!
From the other side of the world sometimes things (such as measurements!) can get a little mixed up.
I am SO thankful to the Shapermint team for helping to sort out the issues.
You're welcome, Franciene! Thank you for letting us help you as well and for this sweet feedback. Stay wonderful!
Buying form Australia I was very worried when 2 items didn't fit but Shapermint were great & I received my refund promptly
Thanks for the feedback, Robyn. Stay lovely!
Best fitting bra ever. I will never wear any other brand!
WOW! Music to our ears, Dianne! Hey, you can also join our Brand Ambassador Program. Join and know more about it through this link: https://shapermint.com/pages/ambassador
Perfect fit, very comfortable and give me a great shape
Preach! Thanks for your awesome feedback, Carolyn. Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
So glad I found Shapermint! Every piece I have ordered has been great. Highly recommended!
We're so happy that you found us too, Lindsay! Would you like to help others to find us by becoming one of our brand ambassadors? Here's the link if that's something you're interested in https://shapermint.com/pages/ambassador
Disappointed with band and straps rolling! Other than that... comfortable.
Hey, Ann! If the band and straps of your shaper bras are rolling, a different size might be what you need. Can you send us a message through Facebook Messenger so we can check it out? Here's the link http://m.me/shapermint
I made my order and was completing the purchase. There was no place to indicatei my discount before my total appeared. Oh what do I do now? I missed my big discount and was counting on it very much. I called Shapermint. Not to worry, they gave me a refund for the discount amount. All is good in my world! Wonderful product, wonderful price, wonderful people! Thank you Shapermint.
You're welcome, Reda! Remember that we'll always help you out with your orders so just send us an email or message anytime!
Everything I buy from this company is top quality and the fit is perfect
Great item, nice price. It helps the curvy Ladies to look even more curvalicious. Will buy more and tell my friends about it.
That's exactly what we're aiming for, Stefanie! You know, you could help us spread the love to more people by becoming one of our brand ambassadors. So if you like the idea, just go to this link to fill out the form https://shapermint.com/pages/ambassador
Great camisole top shaper. Feels great. Holds you in snug but doable. Great quality. Will order other items later
Thanks so much, Meshweida! Maybe you would like to help us spread the love? If so, just go to this link and fill out the form to join our brand ambassadors program https://shapermint.com/pages/ambassador
That's a lie, I bought them 3 times. The leggings and the camera are so comfortable and flattering I had to go back for more and then get my daughter some.
Wow! Thanks for your orders, Bobbi! How about becoming one of our brand ambassadors to help us spread the love? If that's something you would like to do, please fill out the form from this link https://shapermint.com/pages/ambassador
I liked the product but felt like perhaps the sizes were off. The customer service team sent me alternate sizes right away and even let me keep the original order.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're glad to hear that you like your bra, Elizabeth! Just a bit worried about your concern with it though. Please send us a DM at http://m.me/shapermint so our Fit Expert can help you with it right away. Thanks! -Viel