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ShapellxReviews 11,403

4.5

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From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,554
value
44
shipping
47
quality
3,454
This company responds to reviews on average within 1 day

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27,219 reviews

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North Carolina
1 review
0 helpful votes
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In love!
August 21, 2021
Updated review

Easy ordering. VERY EFFECTIVE. Satisfied with this product! Since I began wearing it everyday for at least 8 hrs a day, during my workday, I have already seen amazing results! I LOVE THIS WAIST TRAINER!

Date of experience: August 21, 2021

Easy ordering
July 29, 2021
Previous review

Easy ordering

Date of experience: July 29, 2021
Louisiana
1 review
0 helpful votes
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Love this Shaper
August 21, 2021
Updated review

Love the product, and will recommend this company to others

Date of experience: August 21, 2021

Love the product, and will recommend this company to...
July 31, 2021
Previous review

Love the product, and will recommend this company to others

Date of experience: July 31, 2021
Illinois
1 review
0 helpful votes
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I was able to quickly find what I was looking for. I love the true fit and the material. I will definitely be shopping with Shapellx again!

Date of experience: August 21, 2021

I was able to quickly find what I was looking for
July 30, 2021
Previous review

I was able to quickly find what I was looking for.

Date of experience: July 30, 2021
Texas
1 review
0 helpful votes
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PERFECT
August 20, 2021
Updated review

It was to navigate through and easy to checkout. I had no issues finding what I needed.

Date of experience: August 20, 2021

It was to navigate through and easy to checkout
July 30, 2021
Previous review

It was to navigate through and easy to checkout.

Date of experience: July 30, 2021
Illinois
3 reviews
0 helpful votes
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Poor customer service
September 19, 2021
Updated review

Poor Customer service repeatedly. How can I return the item

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 20, 2021

Poor Customer service
August 29, 2021
Previous review

Poor Customer service

Date of experience: July 30, 2021
Virginia
1 review
0 helpful votes
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Great product
August 20, 2021
Updated review

Easy, fast, and well made products. Will order again.

Date of experience: August 20, 2021

Easy and fast
July 30, 2021
Previous review

Easy and fast

Date of experience: July 30, 2021
New Jersey
1 review
0 helpful votes
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Communication
September 19, 2021
Updated review

They are not good with communication. Take days for someone to contract you back

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 20, 2021

They are not good with communication
September 3, 2021
Previous review

They are not good with communication

Date of experience: August 4, 2021
Virginia
1 review
0 helpful votes
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Love the Fit
August 19, 2021
Updated review

Love the fit of sexy and smooth and really the opening crouch of the body shaper, especially when I have to go to the restroom, it has to be quick. I prayed that this would work well for me, especially in the ladies room. And it does for the most part. There are time when it's not a "straight shoot", otherwise I love it. Smooth.

Date of experience: August 19, 2021

Very easy, especially the size chart
July 16, 2021
Previous review

Very easy, especially the size chart.

Date of experience: July 16, 2021
Texas
1 review
0 helpful votes
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Love the shapewear I received
August 19, 2021
Updated review

I recently did a review on shapellx, and they offered me a gift of a new shapewear of my choice and color. I received my gift in good time and I love this one also. I'm so glad I was offered the gift because I purchased 3 different shapewear that I could not wear to do want the others do for my body. So I really appreciate the gift you guys offered for my inconvenience. THANKS SO MUCH SHAPELLX!

Date of experience: August 19, 2021

My shopping experience was ok because I've spent a...
August 28, 2021
Previous review

My shopping experience was ok because I've spent a lot of money shopping shapellx and I can only get $20 off which I think I should get no less than $30 off because of all the money I've spent on this site

Date of experience: July 29, 2021
North Carolina
1 review
1 helpful vote
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It's to small couldn't even fit it. Not true to size.
September 16, 2021
Updated review

I tried to cancel and couldn't contact you because I got the wrong size, now I'm stuck with a item I can't use.

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 17, 2021

I tried to cancel and couldn't contact you because...
August 27, 2021
Previous review

I tried to cancel and couldn't contact you because I got the wrong size, now I'm stuck with a item I can't use.

Date of experience: July 28, 2021
New York
1 review
0 helpful votes
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I like my shaper but it's a little long for my torso
August 17, 2021
Updated review

It was Great. Glad it came up on my feed. Product arrived fast

Date of experience: August 17, 2021

It was Great
August 2, 2021
Previous review

It was Great. Glad it came up on my feed

Date of experience: August 2, 2021
North Carolina
3 reviews
0 helpful votes
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I love It!
August 17, 2021
Updated review

I love that they have shapers and waist trainers for all shapes and sizes I just hope it works. I am getting fit for a wedding in the Dominican republic.

Date of experience: August 17, 2021

I love that they have shapers and waist trainers for...
July 27, 2021
Previous review

I love that they have shapers and waist trainers for all shapes and sizes I just hope it works. I am getting fit for a wedding in the Dominican republic.

Date of experience: July 27, 2021
Washington
2 reviews
0 helpful votes
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Enjoying the product
August 17, 2021
Updated review

The product came fast as expected and I was happy it did

Date of experience: August 17, 2021

Fast and easy
July 27, 2021
Previous review

Fast and easy

Date of experience: July 27, 2021
North Carolina
1 review
0 helpful votes
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Shapellx
August 17, 2021
Updated review

Very User friendly and worth it. Did not have a issue around the site and item delivered

Date of experience: August 17, 2021

User friendly
July 27, 2021
Previous review

User friendly

Date of experience: July 27, 2021
Virginia
1 review
0 helpful votes
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I would recommend!
September 16, 2021
Updated review

My shopping experience was easy and fast they accepted many different forms of payment!

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 17, 2021

My shopping experience was not good
September 15, 2021
Previous review

My shopping experience was not good

Date of experience: August 16, 2021
Georgia
1 review
0 helpful votes
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Helpful
August 17, 2021
Updated review

Easy ordering, fast delivery, light packaging. Give a good sizing chart.

Date of experience: August 17, 2021
Shapellx U. — Shapellx Rep
over a year old

Yasss! Thanks for sharing your input and stay awesome, boo!


Easy ordering
July 26, 2021
Previous review

Easy ordering

Date of experience: July 26, 2021
Minnesota
1 review
0 helpful votes
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Amazing!
August 16, 2021
Updated review

This sucks me in perfectly! I don't have a round belling but it's instead flat!

Date of experience: August 16, 2021

Awesome reviews
July 26, 2021
Previous review

Awesome reviews

Date of experience: July 26, 2021
New York
1 review
0 helpful votes
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Payment
September 15, 2021
Updated review

Had a slight issue but they reached out to me and resolved it

Date of experience: August 16, 2021

Simply easy
July 26, 2021
Previous review

Simply easy

Date of experience: July 26, 2021
California
1 review
0 helpful votes
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Cool
August 16, 2021
Updated review

Just a amazing experience. I loved the reviews as well. The check out lost me a bit, but i got it together and my shapewear is on the way.

Date of experience: August 16, 2021

Just a amazing experience
July 26, 2021
Previous review

Just a amazing experience. I loved the reviews as well. The check out lost me a bit, but i got it together and my shapewear is on the way.

Date of experience: July 26, 2021
Virginia
2 reviews
0 helpful votes
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Perfect
August 16, 2021
Updated review

Second time ordering awesome fabric so far so good awesome feel it's soft and fits my body great. Love this company will be ordering again very soon

Date of experience: August 16, 2021

Second time ordering awesome fabric so far so good
July 25, 2021
Previous review

Second time ordering awesome fabric so far so good

Date of experience: July 25, 2021