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ShapellxReviews 11,553

4.5

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From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,572
value
44
shipping
47
quality
3,453
This company responds to reviews on average within 1 day

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27,338 reviews

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Tennessee
1 review
0 helpful votes
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Amazed
September 8, 2021
Updated review

Everything I've order has fit perfect, and i can see a lot shaping going on, have definitely went down in size, but this wrap tho. I have put it on everyone of my clients, I do hair. Placing a big over next week for it, all ages an sizes have tried it on no complaints. I promise to do a video soon, trying to get a friend to do it with me. I'm so in love with my body now!

Date of experience: September 8, 2021

Quick and easy
August 18, 2021
Previous review

Quick and easy

Date of experience: August 18, 2021
Pennsylvania
2 reviews
0 helpful votes
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So So
September 8, 2021

There isn't a tight fit around the belly area only the top part.

Date of experience: September 8, 2021
North Carolina
1 review
0 helpful votes
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Great
September 8, 2021

Site easy to navigate, great selection, affordable prices, and variety of ways to pay.

I would love to have seen more bottoms without straps and definitely more bottoms without added hips or butt lifters

Date of experience: September 8, 2021
New York
3 reviews
0 helpful votes
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New
September 8, 2021
Updated review

It was good experience overall I have nothing negative at this time

Date of experience: September 8, 2021

It was good
August 17, 2021
Previous review

It was good

Date of experience: August 17, 2021
Texas
1 review
0 helpful votes
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Best Shaper!
September 7, 2021
Updated review

Smooth transaction, fast delivery and very satisfied with the shaper!

Date of experience: September 7, 2021

Smooth transaction
August 17, 2021
Previous review

Smooth transaction

Date of experience: August 17, 2021
Florida
3 reviews
0 helpful votes
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Ordering was easy. No communication to let me know an item purchased wasn't available; it wasn't until almost 10 days later when I contacted them that I was made aware. The remaining items as a result hadn't been processed for shipment either and again no communication was made on ShapellX part. After I contacted them, the issue was resolved and the remaining part of the process was smooth. The credit was given immediately for the item not in stock and updates concerning the remaining items shipping was regular and for that they still have a customer and I'M SATISFIED WITH THE ITEMS RECEIVED!

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 7, 2021

Ordering was quick and simple
August 12, 2021
Previous review

Ordering was quick and simple.

Date of experience: August 12, 2021
Tennessee
1 review
0 helpful votes
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The belt was everything I expected!
September 7, 2021

I found everything that I was looking for and will continue to shop with you

Date of experience: September 7, 2021
North Carolina
1 review
0 helpful votes
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Great follow up!
September 6, 2021
Updated review

The customer service is awesome. They are eager to provide the best service available

Date of experience: September 6, 2021

I recieved a promotion to do a survey and get $30 off...
October 3, 2021
Previous review

I recieved a promotion to do a survey and get $30 off then it was addition $15 to be taken off! Of course you couldn't appt both although the email said you could!

Date of experience: September 3, 2021
New Jersey
2 reviews
0 helpful votes
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More than satisfied
September 6, 2021
Updated review

Very satisfying. Easy payments affordable and quick shipping/delivery

Date of experience: September 6, 2021

Nice and easy process with great prices
August 16, 2021
Previous review

Nice and easy process with great prices

Date of experience: August 16, 2021
Colorado
1 review
0 helpful votes
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The absolute best, hands down!
September 6, 2021

My shopping experience has been nothing short of pleasant! I recommend shapellx to any new mom or anyone just looking to get in shape.

Date of experience: September 6, 2021
Mississippi
1 review
0 helpful votes
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My only problem is they said it was comfortable, that's the main reason I bought it. It's the complete opposite, it literally feels like its cutting me in half. I had high hopes but I'm very disappointed.

Date of experience: September 6, 2021
Virginia
1 review
0 helpful votes
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I love Shapelix
September 6, 2021

Quick easy great website trusted company great products

Date of experience: September 6, 2021
Massachusetts
2 reviews
0 helpful votes
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SYSX-291798
October 5, 2021

I purchased a product on 8/29/21 and still haven't rcvd confirmation or update that it has been shipped and I need it. Is it coming from China?

Date of experience: September 5, 2021
New York
2 reviews
0 helpful votes
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Fantabulous
September 5, 2021

Great no problems at all. I love love it. I'm very happy.

Date of experience: September 5, 2021
New Jersey
1 review
0 helpful votes
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Very satisfied
September 5, 2021
Updated review

Ordering was very easy and delivery was fast. Personally ordering a size smaller was the trick for me to reach my desired look.

Date of experience: September 5, 2021

Ordering was very easy
August 15, 2021
Previous review

Ordering was very easy

Date of experience: August 15, 2021
Illinois
1 review
0 helpful votes
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My first time so far so good im happy and will order from you guys again

Date of experience: September 5, 2021
Georgia
2 reviews
0 helpful votes
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Not satisfied
October 4, 2021
Updated review

I hope they will send me to correct size I ordered this time.The sizing was off. The product was not the size I ordered!

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 4, 2021

I hope they will send me to correct size I ordered...
August 14, 2021
Previous review

I hope they will send me to correct size I ordered this time.

Date of experience: August 14, 2021
Massachusetts
1 review
0 helpful votes
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Snatched to THEE Gods
September 4, 2021
Updated review

This is the best shaper I've ever purchased. Will be buying more items especially the wrap that is now being offered.

Date of experience: September 4, 2021

Quick and easy
August 14, 2021
Previous review

Quick and easy

Date of experience: August 14, 2021
Washington
1 review
0 helpful votes
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I like the discount code! Easy check out and I like the discount code.

Date of experience: September 2, 2021
Texas
2 reviews
0 helpful votes
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Too small
September 2, 2021
Updated review

This is my 2nd time ordering the same thing... First time I went by size chart... too small through thighs... ordered again went up a size... same problem. Made to purchases for nothing.

Date of experience: September 2, 2021

Awesome experience
August 12, 2021
Previous review

Awesome experience

Date of experience: August 12, 2021