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ShapellxReviews 11,575

4.5

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From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,575
value
44
shipping
47
quality
3,453
This company responds to reviews on average within 1 day

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27,370 reviews

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Illinois
1 review
0 helpful votes
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Great shape wear
September 14, 2021

Easy and quick love all products. The fit is perfect since I lost some weight had to down size.

Date of experience: September 14, 2021
California
1 review
0 helpful votes
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Felt amazing on my wedding day
September 13, 2021

Absolutely in love with shapellx I decided to give it a shot and bought it to wear under my wedding dress to give me a slimmer shape and it absolutely worked I am in love

Date of experience: September 13, 2021
Canada
1 review
0 helpful votes
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No Costumer Service
October 13, 2021

The address was wrong on my Apple Pay and I emailed to have them change it to the new address. No response. Thought I would be able to edit my order while it's in progress and they no option. Contacted the agency and all I got is a robot and no response from the team. Overall experience is terrible. I can't get a hold of anyone.

Date of experience: September 13, 2021
California
1 review
0 helpful votes
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Excited
September 13, 2021
Updated review

Looking forward to add to my workout regimen. So excited!

Date of experience: September 13, 2021

Didn't get my free shipping as stated
October 1, 2021
Previous review

Didn't get my free shipping as stated

Date of experience: September 1, 2021
Michigan
1 review
0 helpful votes
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My purchase was ax good investment
September 13, 2021

Quick delivery. I was pleased with delivery coming so quickly. I am satires on the quality of the material. The v wrap belt is so easy to use and wear. Not too confined. Breathable and supportive. The snapper was a bit difficult to fasten. I need assistance in fastening and shipping it up. I used the size guide that was suggested. But firm and figure flattering once I got into it. I just don't trust the zipper crotch I won't be eating or drinking when in wear it.

Date of experience: September 13, 2021
Washington
1 review
0 helpful votes
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Perfect fit and size
September 13, 2021

Awesome, experience, affordable, website to order is easy to navigate and comfortable fit.

Date of experience: September 13, 2021
New York
2 reviews
0 helpful votes
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THE PRODUCT WAS OK I GUESS
September 12, 2021

My experience could have been better as far as receiving the actual product that I ordered and not another product.

Date of experience: September 12, 2021
Pennsylvania
1 review
0 helpful votes
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Different what I seen online
September 12, 2021

It's was easy and the price was just right. Thank you! Can wait until I get my product and post it on my Instagram! But I think the band should be wider when moving around the band seem to open up.

Date of experience: September 12, 2021
Rhode Island
1 review
0 helpful votes
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Not as described
September 12, 2021
Updated review

Easy and efficient. Great payment and shipping options. The item came fast but it wasn't good quality.

Date of experience: September 12, 2021

Easy and efficient
August 22, 2021
Previous review

Easy and efficient. Great payment and shipping options.

Date of experience: August 22, 2021
California
2 reviews
0 helpful votes
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Held me in
September 11, 2021
Updated review

It was very tight and held me good! I should've gone size up but otherwise it's great

Date of experience: September 11, 2021

Very quick and easy site
August 21, 2021
Previous review

Very quick and easy site

Date of experience: August 21, 2021
Florida
1 review
0 helpful votes
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Thank you quick and I'm very excited. Loving my Shapellx and I would recommend this company to all my friends.

Date of experience: September 11, 2021

Thank you quick and I'm very excited
August 21, 2021
Previous review

Thank you quick and I'm very excited.

Date of experience: August 21, 2021
Texas
1 review
0 helpful votes
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WAIST GONE
September 11, 2021

Easy to attain the goal as I was told and I expected.

Date of experience: September 11, 2021
Canada
1 review
0 helpful votes
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Overall satisfied but...
September 11, 2021
Updated review

The shapewear was comfortable enough for the 8 or 9 hours that I wore it. It reduced my waist by about 1 to 1 1/2 inches but the main reason for buying the shapewear was to hide/reduce my stomach that overhangs ("apron" stomach). Unfortunately this particular style didn't do that. I'm not sure if there is a style that helps with that particular problem.

Date of experience: September 11, 2021

So far, so good
August 20, 2021
Previous review

So far, so good. First time so hope it's all good

Date of experience: August 20, 2021
New Mexico
1 review
0 helpful votes
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Great Stuff
September 11, 2021

My Experience was Good. The Product fits well and does it's job.

Date of experience: September 11, 2021
Texas
1 review
0 helpful votes
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..
September 11, 2021
Updated review

Low effort………. It took a few emails but y'all got it right

Date of experience: September 11, 2021

Low effort
August 21, 2021
Previous review

Low effort

Date of experience: August 21, 2021
Illinois
1 review
0 helpful votes
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I like the product.
October 10, 2021

Fast and professional
It's was a great experience.

Date of experience: September 10, 2021
Missouri
1 review
0 helpful votes
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Thank you
September 10, 2021
Updated review

The reviews helped a great deal. I normally only bye the product if the reviews are on point.

Date of experience: September 10, 2021

The reviews helped a great deal
August 20, 2021
Previous review

The reviews helped a great deal. I normally only bye the product if the reviews are on point.

Date of experience: August 20, 2021
Florida
1 review
0 helpful votes
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LOVE IT
September 10, 2021

Easy to use website & check out process with many payment options available. It was a challenge at first to adjust it but once on I was able to wear it all day. Great product.

Date of experience: September 10, 2021
Maryland
1 review
0 helpful votes
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Hold it in very good
September 10, 2021

It was good and I order before love it will order again.

Date of experience: September 10, 2021
Minnesota
1 review
0 helpful votes
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I love it
September 9, 2021

I loved it and my daughter also looking to get another one and we will be shopping more often

Date of experience: September 9, 2021