SGS Reviews Summary
The company exhibits a mixed reputation, with some customers praising the ease of use of its website and the competitive pricing of its products. However, a significant number of reviews highlight serious concerns regarding customer service, including prolonged delays in order fulfillment, difficulties with returns, and inadequate support following product issues. Many customers express frustration over the lack of responsiveness from the customer service team, leading to dissatisfaction with the overall purchasing experience. This pattern suggests a need for improvement in customer communication and after-sales support to enhance customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Quality product at a quality price with super fast customer services, I would highly recommend and will definitely be using their services again.
I was quite happy with the way SGS dealt with my on line shopping. They responded to my purchase quite fast, and it was easy to shop with them not like some others. Their delivery time was precise.
All the stuff I needed in one place. It arrived quickly and was great quality. I'll be using them again if I need compressor parts in the future.
SGS proved that you to can get excellent amazing service on line, a total pleasure Thank you so much and really good luck with this service
A great company - all merchandise well made and good value for the price. Never had a problem with contact from the company, and everything delivered next day. Cannot fault.
Great value for money. Extremely competitive pricing Fantastic delivery options;. Superb communication throughout order and delivery process. Website so easy to use, my husband is hooked. Will definitely be using them again.
Was in the market for a compressor and wasn't quite sure which one I needed. I messaged SGS with the question and they kindly called me back on the same day with the information I was looking for. I was a returning customer to SGS as i had originally bought some axle stands. In the end I purchased the 24 litre Comp with hose and oils. Delivery was next day as promised. Quality build and again excellent service from SGS. Thankyou...
Easy to order from the website. Everything in stock & delivered the next day. It all looks great quality and was easy to setup & use. Definitely will use them again.
Great product, best price and very quick delivery. Will use again... with a lot of stock to choose from. Thanks
Very pleased with the 50litre compressor that i bought, everything that you could ask for. Easy to setup. And clear instructions
A well organised, professional company. Got a fast delivery and good quality service and great range of tools at amazing prices and great quality too, i will defo buy again.
Ordering of the generator was very straightforward and it was received the next day.
The product appears well made, and despite filling with oil being tricky, it started first pull.
Obviously I can't judge reliability yet.
Fast efficient service and a good product at a reasonable price, no experience of after market service.
Good quality not to loud for a direct drive would recommend great for my spraying an duty's on my car restoration
I recently purchased a 24 Ltr compressor from SGS, great service, the compressor arrived within 2 days as informed. Product was packaged well and had no damage. Great service.
Superb!
2nd time ordering from this company in 2 weeks. Next day delivery and excellent communication. Wouldn't go anywhere else after such excellent service.
I purchased a petrol generator I was very pleased that it arrived the next day. It was very well packed and the delivery driver was thoughtful and polite.
The generator instruction booklet was clear but the wiring diagram over two pages was not very clear as to how the connections were lined up. Not that I needed to use the diagram. The type of oil to be put into the engine was not mentioned in the manual (Semi synthetic 5w-30) but was found in the help guides on line.
The quantity of oil to be put in was also found on line (0.6 ltr). It looks like I will have to look at the spark plug to find the number of it but the gap is 0.6 -0.7mm.
Thanks.
Aidy.
Bought a gas strut for the car and also an air compressor kit. Delivered quickly. Had a problem with the gas strut which was eventually resolved after a few emails with a very helpful customer service lady. No problems with the compressor which appears to work fine. Only used to pump up car tyres so far.
Great bit of kit, supplied as listed on their pages, with great post and service, would recommend SGS for this item
From my 1st enquiry the staff couldn't have been more helpful. The blast cabinet and compressor look excellent quality delivery was very fast and I can't wait to try it out.
About the business
Gas Struts for Domestic, Leisure and specialist applications. Boot and tailgate struts for cars. SPX Power Team distributor and service centre for bottle jacks, hydraulic press, cylinders and pumps.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members