They do not help with anything the leads are bad numbers are worthless. When you want to get your Lead Allotment refreshed they want you to prove that you are nurturing your leads. Even the ones that never respond to calls, emails or text messages. I am stuck with them until 15 June 23. I hope that at least one of them pan out.
I would like to thank SetSchedule - a software development company for the qualitative consulting help and technical expertise. The team is very flexible, responsive, and highly skilled. As a result of working with SetSchedule, we got the solution that helps us better process and analyzes growing business data. Happy to cooperate with such professionals again!
This is music to our ears! Thank you for this fantastic feedback.
Had a meeting with a *. This guy was rude and did not value time. I am happy I read the reviews and avoided the pain and anguish that so many others have went through. I am already receiving verifiable leads from the companies they stated they were verifying. When it came to the most important part which is price and benefits which he avoided until the end. He tells me I have to pay them almost 2k dollars for leads I am already getting. I respectfully declined and then this guy has the audacity to tell me I was looking for a handout. I wasted an hour of my day. Yet I am glad others posted reviews so that's all they will get from me. I suggest everyone else avoid this company.
*Personal information redacted by admin
Hi Emem,
We’re sorry to hear that your experience with our sales representative is not of the quality you expected.
We are currently doing our investigation - checking the notes on your account, listening to the call recording and reviewing all our available resources.
We will reach out to you once we have a resolution.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
Not one good lead so far in 2 weeks! The only returned calls I received was from a couple of the supposed opportunities saying stop calling them. I let the company know that I was told that the leads would be approved buyers and that I would get live calls. I was also told that I would get 100 leads per month. Not even close so far under 30 non-leads and all of them are duds! I want my money back! They will not give me my money back. They hide behind the contract they have you sign up front while they are really bragging about how good their company. They say they don't have a return policy even though they lied to me. I would not recommend them at all.
Hi Kimberly,
It shows on our system that our colleagues reached out to you on 11/30/2021 regarding this issue. We are hoping that we were able to clarify the situation to you.
We request anyone considering partnering with SetSchedule to commit at least 1 year to the program. Given the process for locating and converting prospects can be months, which might not even include the amount of time it takes to finalize a real estate transaction, we believe that a minimum of 1 year is necessary to truly maximize a partnership and evaluate its potential.
Over a period of time, as you rate our opportunities, use our information and review our research center our technology becomes more finely attuned to your needs. In short, our opportunities get better. Our motto: Work the system. Our Users get the best results through consistent use over a long period of time. By building a pipeline of prospective customers be sure that you remain vigilant in follow through and follow up. By keeping the lines of communication open and constant you may be the agent they choose to help with their real estate transaction.
We checked your account and you currently have 75 leads remaining that you can use for the rest of your subscription year.
We transferred your concern to your Agent Success Consultants and they should reach out to you as soon as possible.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
They promise good leads and at market price points but all you get is crap or people upset because they want off the call list. No support after they just want to know when you are closing something. Ones they promise to connect you with do not connect or are taken in seconds. Average price point in my market around 500,00. Majority of the leads I get are under 200,000.
Hi Jenn,
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better.
SetSchedule DOES NOT make any guarantees or representations as to the real estate agent’s ability to close transactions. These variables are solely in the hand of the real estate agent who represents themselves as licensed sales professionals.
Our system shows that you were granted leads within your area. It is our regret that the leads did not prosper into successful listings. We transferred your concern to one of our Agent Success Consultants and they should reach out to you to discuss the issue further and to help you optimize your membership.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
This system promises a delivery of verified and qualified leads... they simply do not deliver on this. I have had more success with systems they "piggy-back" off of for $75/month. My dedicated "Agent Success Consultant" Brandon Ogren insisted that there is nothing he can do to let me out of the 1 year commitment BUT then quickly responded with "I'm pretty high up in this company... there's no one else to speak to" when I asked to speak with an escalations department... simply, they don't want to take responsibility for their false advertisement. They were quick to provide false advertisement and take my money, but now there is no one to speak to about this matter. The entire company is fraudulent bull****. Don't waste your money, don't waster your time; you're better off purchasing your own data and nurturing those leads yourself.
Hi Audrey,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected.
SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
We checked your account and you currently have 92 leads remaining that you can use for the rest of your subscription year.
We transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
I used set schedule and they took my money and gave me nothing for it. Constantly promising appointments and never got anything. Tried to get my money back but of course they refused. Eventually they stop talking to me all together. Wish I would've read reviews on this company and not wasted my money. You've been warned!
Hi Dan,
Internet leads can be frustrating for even the most seasoned real estate agents to work. SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
We transferred your concern to your Agent Success Consultants and they should reach out to you as soon as possible.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
Happy to have worked with SetSchedule as the team are savvy professionals that strive for a good challenge in everything they do. I had many things to learn from them! Great to see the fire in their eyes when they get to work on the new project or with the new customer.
Your positive feedback means the world to us! We really appreciate your feedback and look forward to your continued success.
I hope someone finds this review before being suckered into buying this product. Wish I would've done more research before getting conned into this product. I've been using it for 9 months and never get phone calls back, many have blocked my number as it goes straight to voicemail. I have no idea where they are getting the leads, but when someone does answer the phone, they have no interest in real estate. DON'T DO IT! Paid over $1,000 for absolutely horrible leads!
Hi Dawn,
We value your business and regret that you were dissatisfied.
Internet leads can be frustrating for even the most seasoned real estate agents to work. Our system shows that you were granted leads within your area. It is our regret that the leads did not prosper into successful listings. We transferred your concern to one of our Agent Success Consultants and they should reach out to you to discuss the issue further and to help you optimize your membership.
SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform
I signed up with SetSchedule over a year ago. After attempting to work the leads for months I finally lost hope. The only good thing they offer is the warm transfers. Well, one was someone looking to lease a property for which there is no monetary compensation to help someone find a new home to lease. I have tried to work the leads and it seems like many of the numbers are bad and many others have already transacted. Not sure if they recycle leads, but I felt like I was wasting my time by trying to jump on their new leads. The worst part is the account auto-renewed on me and now they will not refund my $1,800 for a service I will not use!
Hi Jason,
Thank you for taking the time to give us your feedback. However, as stated in the invoice that you docu-signed last 11 May 2021, cancellations must be received thirty (30) days prior to termination of the Membership term and must be sent ONLY to billing@setschedule.com.
We have only received your written request to billing regarding cancellation of your membership last 19 May 2022, which is AFTER after your annual anniversary date.
I already transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
Do not sign up with this company. I made the biggest mistake by even thinking about signing up with them. This company has countless amount of computer generated numbers that will harass you daily to sign up with them. Even if you tell them you are not interested or can't afford the $2,700 upfront sign up fee they will continue to harass you simply because they have your number. I'm not sure which business school the CEO went to that taught him to harass customers to death with different numbers daily in order to get their business. The sad part is you cannot get those texts to stop since they used so many different numbers and you are not able to block all of them. Check out their negative reviews under the better business bureau. Their Instagram comment section is turned off because they are a scam.
Hi Tina,
We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our members. So, we hope you will give us an opportunity to discuss this further with you.
We checked our system and we were not able to locate an account using your review name. We would like to connect with you and get additional details so we can check how we can address your concern effectively. Please email us at support@setschedule.com so we can have one of our advocates assist you.
We would also love to recommend you go to the SetSchedule YouTube channel ( YouTube.com/setschedule) to view the Meet The Agent series. The series features successful agents around the country that share their advice, ideas and recommendation to success in real estate. The channel features new interviews daily and weekly so you may want to subscribe. You can also view training video resources by going here https://support.setschedule.com/support/solutions/33000136982.
I have try setschedule bout for 3 month I have paid for leads if is no good I can return it get money back or get 2nd one for free my point is dont matter leads are fake 95% of the time no email address ever bout 80% of the phone number is none working 65% of the time name is incorrect as well means they getting these info from yellow pages or some other public records stay away. Try FB to generate leads watch YouTube video to learn how to generate leads... stay away from set schedule... it is a scam
We’re sorry to hear about your disappointment with the leads, Sunny!
Our Users get the best results through consistent use over a long period of time. By building a pipeline of prospective customers be sure that you remain vigilant in follow through and follow up. By keeping the lines of communication open and constant you may be the agent they choose to help with their real estate transaction.
If you are unsatisfied with a lead that you have purchased, you can get a refund via the app. Just login to the app and under the support icon you can select “I’m unsatisfied with a referral” for a full refund. A link to a video going over the process is below. Please feel to reach out at support@setschedule.com or 888-222-0011 if you need any further help!
https://www.setschedule.com/profblog/how-to-get-a-refund/
We would like to discuss what occurred. We unfortunately do not have an account associated with this name. Please contact your dedicated agent success consultant or email support@setschedule.com. If you do not know who your agent success consultant is, please feel free to email us at support@setschedule.com and we would be happy to connect you with the correct department.
Steer far away from this company! I have currently obtained a lawyer and have other realtors involved for a class action lawsuit. They fraudulently charged my account, set up in the wrong name, they would not refund. I talked to several people all the way up to the VP and he was as worthless as the company itself. If anyone has had a horrible experience like this or hasn't received leads as promised, please contact Beyond the Door Realty in Kingsport, TN if you would like to join in our lawsuit.
Hi Jenny,
We would like to apologize for your recent experience and sorry to hear you were less than satisfied with us. Your concern has been forwarded to our Audit team and we'd would like the opportunity to investigate your feedback further. We are committed to seeing success with you during this partnership and will not stop working with you towards that end.
May we also recommend you go to the SetSchedule YouTube channel ( YouTube.com/setschedule) to view the Meet The Agent series. The series features successful agents around the country that share their advice, ideas and recommendation to success in real estate. The channel features new interviews daily and weekly so you may want to subscribe. You can also view training video resources by going here https://support.setschedule.com/support/solutions/33000136982.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app. https://support.setschedule.com/support/home
Had given them the benefit of the doubt. I tried to be smart and do my homework. Considering they take referral fees, it seemed like a company that would have some skin in the game. However, I was wrong.
1. Their lead generation sources are nothing short of spammers as most of the leads I got that I was actually able to connect with told me they never requested an agent to contact them and didn't understand how I got their information.
2. They were unable to provide the promised number of leads in my area
3. Despite them breaching their own contract with me, they offered no resolution and became irate with me when I confronted them about their shortcomings.
4. I was also lied to about what I should do to "appear more active to the algorithm". This in turn is now being used to claim they fulfilled their obligation.
We’re sorry to hear about your disappointment and would like to discuss what occurred in detail. Unfortunately, we will be needing more information to pull up your account. Please contact us at 888-222-0011 or email us at support@setschedule.com.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step of how to do things within the app.
https://support.setschedule.com/support/home
Unfortunate that I can't rate a -5. We spent a good amount of money for 3 year old leads and people that have closed 2 years ago on property! They now have us restricted from our account with no explanation, they haven't gotten back to us in 2 days about the problem! We have lost all hope with this company and realize we have been taken for quite a bit of money. Save yourself the aggravation and headaches and just set your 2k on fire in the yard.
Hi Toni,
We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies.
Internet leads can be frustrating for even the most seasoned real estate agents to work. Our system shows that you were granted leads within your area. It is our regret that the leads did not prosper into successful listings. SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
We reviewed your account and saw that you were already able to speak with one of our Agent Success Consultants yesterday. If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
Acuity is fantastic! It is intuitive, easy to use, and there are so many settings that cover a wide range of needs. I love how customizable it is, everything from the appointment options, automated reminders, confirmation / intake emails, to the payment options and interface you can customize with your branding. I also love how responsive the customer care team is. They are nice, funny, and have even implemented some new features that I (+ others) have requested, and updated me when the new features went live..
This is wonderful to hear, Shabit! Our goal is to make it easy for you to communicate and follow up with your clients, and get that great feedback on a regular basis. So happy you're seeing results to help your career grow!
SetSchedule has become a standard part of my business practices. Every morning, I wake up and buy a lead or 7 on demand through their app. Customer service has also been on point and has been great at answering any of my questions. Thank you please keep it up.
Hi Dorothy,
We're so glad to hear you are enjoying our team and product! Thank you for the great feedback! We look forward to your continued success.
SetSchedule has been a game-changer for my real estate business. The platform has helped me streamline my lead generation and management processes, and the analytics tools have been incredibly useful in tracking my progress. I would definitely recommend it to any real estate professional looking to boost their productivity.
Thanks for taking the time to share your feedback with us. It means so much when our best members share their experiences. I'm glad we were able to meet your expectations!
This company will not stop texting me multiple times a week after being asked to be removed from their list multiple times. They text from multiple phone numbers so there is no way to block them (and I think they probably know that). Completely shady way to do business and I'm tired of being harassed by them and spoken to rudely in responses when I demand they stop contacting me. I've never done business with them and never will so they have no reason to keep contacting me.
Hi RF,
We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies.
If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation, however, we checked our system and we were not able to locate an account using your review name. We would like to connect with you and get additional details so we can can have your phone number removed from our lists. Please email us at support@setschedule.com so we can have one of our advocates assist you.
We would also love to recommend you go to the SetSchedule YouTube channel ( YouTube.com/setschedule) to view the Meet The Agent series. The series features successful agents around the country that share their advice, ideas and recommendation to success in real estate. The channel features new interviews daily and weekly so you may want to subscribe. You can also view training video resources by going here https://support.setschedule.com/support/solutions/33000136982.
Horrible experience, overall the leads were either unaware of how I obtained their information because they never input their information on a website or simply wrong numbers. The few that were valid leads already had an agent, when I tried to contact set schedule about this concern they simply said to keep making the call. Tiro al waist of time and money.
Hi Alexa,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected.
SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
We transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
Overview
SetSchedule has a rating of 1.6 stars from 559 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SetSchedule most frequently mention real estate, customer service and credit card. SetSchedule ranks 16th among Scheduling sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Matthew,
It’s important to us that our members are more than satisfied and we would like the opportunity to resolve this issue immediately.
Internet leads can be frustrating for even the most seasoned real estate agents to work. Our system shows that you were granted leads within your area. It is our regret that the leads did not prosper into successful listings. We transferred your concern to one of our Agent Success Consultants and they should reach out to you to discuss the issue further and to help you optimize your membership.
SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform