My personal positive experience was with the team license and the ability to delegate to 15 agents in my office. I'm able to move around leads and assigned specific amount of allotment to my group. This is absolutely the most economical and user-friendly approach to growing the business of real estate.
These guys won't stop calling and texting me as much as I ask them to stop. Total scam. I signed up and they still harass me. Leads are not 20% referral fee like they say. They upcharge and try and say the good leads cost more. Total BS. You've been warned!
We are sorry that you feel you had a less than 5-star experience, Alex. Please contact us at support@setschedule.com or 888-222-0011. We would love to talk more about your experience.
You can also access the SetSchedule Help Center for any questions that you have about the app. Below is the link to assist you with [adjusting notification, refund, etc].
https://support.setschedule.com/support/home
They sold me a service, 1 year trial. For seller leads in my area. These were suppose to be "verified" leads, ready to set an appointment, according to the rep signing me up. The leads were either out of my area, and I made it clear what area Im in, or the leads were just random names with random contact info that was not valid. On the occasion I did talk with someone, they had no idea how I got thier number & was not interest in my service. After my year, Setschedule had the audacity to charge me for another year! I specifically asked when signing up if this was auto renew & told it was not. DONT TRUST ANYTHING THEY SAY! Look them up, you will find this complaint the same among hundreds of others!
We value your business and regret that you were dissatisfied. We’d like to discuss your experience in detail to see how we can improve our process. Your Account Success Consultant should reach out to you for the best resolution for your concern. If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step of how to do things within the app.
https://support.setschedule.com/support/home
I just love the clients relations management software, absolutely intuitive and to top it all off it's free. Considering the fact I can upload my database for free and create drip campaigns for free there's nothing else left for me but to say that this is a great system and to give it good review.
First time user, I'm a first time user and this is the first time I've looked into real estate. I really appreciate how user-friendly this site is. The quality of the homes on this software is so much better than I would have ever expected. Helpful Filter works great and loves that you have both options to call or leave your information
Hi Virginia,
This is wonderful to hear! Our goal is to make it easy for you to communicate and follow up with your clients and get that great feedback on a regular basis. So happy you're seeing results to help your career grow!
First let me say I advertise on Zillow. I sell 12M a year in a small town where the average home price is below $200k. Set Schedule sold me unlimited leads for a year for $1700. However, they had no leads in the area to actually give me.
Although they acknowledged there were no leads, they would not refund me. They said they would work on purchasing leads in the area. The quality of leads is horrible. Most of the phone numbers do not work or are folks that haven't looked for a home online in over six months.
I have a 50% conversion rate on Zillow. I have ZERO conversions from Set Schedule. I would caution any agent to ask very specific questions and make sure they do not put you on auto renewal.
This was another issue I had with them. NO LEADS and AUTO RENEWAL for no leads. I would spend my advertising dollars on other sources. I just hope that maybe one lead will pan out to get my $1700 investment back. AGENT BEWARE!
Hi Linda,
We apologize that our service did not satisfy your expectations.
Your concern has been forwarded to our Audit team but we'd like to discuss your experience in detail to see how we can improve our process, however,
We checked our system and we were able to locate multiple accounts using your review name. We would like to connect with you and get additional details so we can check how we can address your concern effectively. Please email us at support@setschedule.com so we can have one of our advocates assist you.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
Set Schedule does not deliver what they promise. I purchased a plan that comes with verified leads. I've receded ZERO! All the leads I've received have have had the wrong or no contact information. When I called to discuss a refund, I was told it's my fault the leads are faulty because I didn't yet take a training. LOL Once I take the training, I suppose all the leads will come with working phone numbers and email addresses? I have filed a complaint with the BBB.
I purchased a single lead to try how effective they might be. I purchased the lead the night before last on September 5th. I sent an email to the potential buyer yesterday on the 6th, and spoke with her today, September 7th. Not only did she not know who I was, after a brief introduction, she told me she had already purchased a new home last JANUARY! Why is this a lead? Why would anyone pay money for this garbage? Site is a sham and waste of time and money.
They promise leads they can't deliver. I didn't get one lead. In five months I complained every day. The site is run by a call center based in the Philippenes or somewhere in asia. They will steel your money they won't deliver and then they will state that they don't refund the money. They are scammers that do not provide any service at all. Zero leads! Not one! Not one time
They became responsible for their lack of service. Do not use them. They don't refund and will not care:
Hi Debora,
We are sorry that your previous experience did not meet your expectations.
It’s important to us that our members are more than satisfied and we would like the opportunity to resolve this issue immediately.
Setschedule is partnering with some of the leading information aggregators and data providers in real estate, so that our clients have access to the latest intelligence when making decisions and looking for new prospects.
I already transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
Definitely recommended, I will not go on and on and on trying to "sell" the concept to agents out there, but I just can't say that we have been working very hard and on multiple amount of leads and were able to land couple of buyers and investors.
Definitely recommended, I will not go on and on and on trying to "sell" the concept to agents out there , but I just can't say that we have been working very hard and on multiple amount of leads and were able to land couple of buyers and investors.
I subscribed for one year and closed ZERO business. There were no leads at all in my local area as promised. Then they said they would update zip codes and get me leads and never did. The only leads I received were foreclosures. Then I sent written notification to two parties that I did not want to renew and they still billed my credit card for the renewal!
Thanks so much for sharing your experience with us, Jill. I'm so sorry that your experience with us fell short of expectations.
We reviewed your account and invoice you signed last February 26,2020. Both Master Subscription Agreement and your docusigned invoice states that Cancellations must be received thirty (30) days PRIOR to termination of the Membership term. (https://www.setschedule.com/msa/)
Regarding the leads, SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
I sent your concern to one of our colleagues to contact you as soon as possible regarding your problem.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
Setschedule app is comfortable to use. I also use the set app to track customers in open houses and to buy leads. The software is very easy-to-use and intuitive. It's so easy anyone can us the product and its free to download. Courteous, professional service during a very difficult time. The best research software for leads for agents.
Wow! Thank you for the wonderful feedback. We look forward to your continued success and wish more positive reviews from you!
Those people are scammers please stay away and be careful don't fall for their sales pitch they place ads on Facebook realtor and other platform and they collect data and resell it that's it they don't provide leads
Hi Salam,
Thank you for your feedback. We have attempted to contact you to provide a resolution to your issue, however we do not have a record of your account. Please contact us at 888-222-0011 or email us at support@setschedule.com.
Wonderful Experienced with them. I love being a part of something that helps and I feel that I have a real opportunity to make a difference with not only with my clients but with the company as a whole system was so good.
Thanks so much for your positive feedback and good vibes. We're happy that you're happy, and we're looking forward to your next transaction!
I signed up 8/2022, immediately realized after 50-100 calls of people not knowing why I was calling or live transfers of people with no credit, no income or no down payment. I made a dispute with my credit card company, they sent them 100 dead leads that are essentially leads I could've gotten from the Yellow Pages... Citing they have met their contractual agreement. I complained on the open platform that I want my money back and I suspect the people who are posting are not real people or do not know the other side of the deal. I was cut off, immediately and never let back in after paying $2k for the service. I lost my who year of advertising budget because I believed that they could do what they said they would do! AVOID At ALL COSTS
Hi Naidean,
We’re sorry to hear that your experience was not of the quality you expected.
Internet leads can be frustrating for even the most seasoned real estate agents to work. It is our regret that the leads did not prosper into successful listings, however, SetSchedule DOES NOT make any guarantees or representations as to the real estate agent’s ability to close transactions. These variables are solely in the hand of the real estate agent who represents themselves as licensed sales professionals. Please reach out to our Agent Success Consultants to discuss how to make the most of your membership.
We would also love to recommend you go to the SetSchedule YouTube channel ( YouTube.com/setschedule) to view the Meet The Agent series. The series features successful agents around the country that share their advice, ideas and recommendation to success in real estate. The channel features new interviews daily and weekly so you may want to subscribe. You can also view training video resources by going here https://support.setschedule.com/support/solutions/33000136982.
They promised me 100 leads. I specifically said you will never hit that mark. The salesperson guaranteed it or a full refund. 8 months later not one lead. I called for me refund. They said they won't refund the money.
Hi Joseph,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected.
SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
We checked your account and you currently have 4 leads remaining that you can use for the rest of your subscription year.
We transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
Fake I waste my time and money. All of the leads are very bad. Not a single qualified lead. Stay away from them. I waste more money and time and not get an actual lead. All leads are so old.
Please check the previous pages. All in all, are bad opinions and all good reviews are SCAM. Totally fake. I've never been that stupid before.
5 star rating not for enough. I highly Support their service and willing to pay more in future if i get more result.
Thank's
Never signed up for any service, yet they call me from call centers (and text me) every other day. Soon as i try to connect, it transfers me overseas OR they say they can take me off the list (and of course, i receive another call or text). Reach out to the 800 number, can barely get anyone to chat and it leads to nothing. Horrible company, not even sure what they sell but they will bombard you with spam text messages multiple times a week. Im on the DNC list, call and text them back to take me off, and no luck. Not sure how they even are a business, online is only horrible reviews about them.
Good CRM system and absolutely five star ranking. The entire concept is pretty interesting, personally, I love the referral radar. I think that the ability to trace multiple sources of leads and bid on the leads on the go it's pretty cool.
Hi Angela,
Thanks for your feedback. We are continuously working on adding more features to our app to make your experience better.
I joined on with Set Schedule as a new agent in the middle of the pandemic as I was having problems generating leads as a new agent. They never sent a copy of the contract, and I didn't receive any legitimate leads in 5 months. I sent them an email and responded to texts to let them know I was dissatisfied. I never heard anything back, and then I saw another credit card charge for $1700 for the new year of "service." They will not credit my card, nor will they admit they did not hold up their end of the contract. Don't use them!
Hi Michele,
It shows on our system that our colleagues reached out to you on 09/16/2021 regarding this issue. We are hoping that we were able to clarify the situation to you.
SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
Regarding the renewal, it is written on the invoice that you signed and received when you signed up with our platform that requests for discontinuation of renewal must be received in writing no later than thirty (30) days prior to the membership annual anniversary date (Membership renewal date) and must be sent to billing@setschedule.com.
Your Agent Success Consultant should reach out to you as soon as possible regarding your concern. If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
Answer: I originally agreed to their system because they lied about how good it was.
Answer: All of the above responses must have been fraudulently generated. Set schedule is the worst. Very dishonest company, I would keep away.
Answer: You don't have to worry about a referral fee because you will never get a valid referral. They are just people they look up in the white pages or something. They never have any idea what I'm talking about!
Answer: Yes, generally there is a 20% referral fee on leads provided by all sources such as homes.com and others. There is no referral fee on the marketing records provided on the referral radar. There is also no referral fee on any data or leads generated by the CRM and or the open house visitor management tool. Hope this helps
Answer: You have to pay upfront and they don't deliver any lead. If you get a lead it's sincerely inexistente fake or very off in what they are looking for. Do not use this service they scammed me and stole my money they delivered zero leads.
Answer: This company is a rip off. I paid for the services and leads are bs. Don't waste your money
SetSchedule has a rating of 1.6 stars from 559 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SetSchedule most frequently mention real estate, customer service and credit card. SetSchedule ranks 16th among Scheduling sites.
Thank you for your review :) We always strive to keep our clients happy!