SerenataReviews 2,713

Delivery arranged for our anniversary, came a day late. I did receive a15% discount for this but the flowerswhere shocking for what I paid. Wont use again.

The flowers were wilting and the rose petals showed signs of damage (tearing and browning). Not at all impressed. Still waiting on customer service to respond to my complaint.

A picture can paint a thousand words Our Granddaughter Grace received her first rose plant. From us both as an extra Birthday present from yourselves Her words Oh SOOOOOOOOOOO. Lovely She didn`t know. Just wished that instant photo had been taken. They really are lovely and YELLOW is her favourite colour. One Happy Bunny Grams n Grandad

Ordered late Sunday afternoon and delivered by 10.30am next day. Recipient delighted with arrangement.

Everything was first class. Well done yet again. Everything went just as planned and recipient was over the moon. Keep it up. I have used you about 4 times and now recommended you to many others. Many Thanks once again.

... cannot say what the flowers are like as they have not been delivered yet - 4 days late and no apology. The company are poor at communication. I will never use again and would not recommend.

The flowers arrived on time and were gorgeous. Very fresh and securely packaged. The recipient was over the moon with the quality and beauty.

Flowers was left thrown over the gate and broken and. Stuck through the box so there was no water. Emailed company and still not resolved. Not happy with this company one bit

Professional service, all delivered on time and the recipient said 'incredibly touched by the thoughtful card and beautiful flowers- thank you so much.'

Pleased with the service regarding choice of flowers offered and timely delivery of them with only problem being the failure online of the 15% discount offer to friends introduced when using the service. The friend was unable to obtain the 15% discount using the Code provided even after repeated attempts clearly a problem with the website in this regard.

Our friend was trolled with the flowers. Which is all that matters really. We have used you many times and we are always pleased.

Thrilled that flowers arrived next day and looked exactly like the photo. Disappointed that you had to pay £2.99 for a card otherwise would have been 5* but certainly 5* for speed and product. Thanks, cheered up my poorly mum.

Flowers, wine and chocs arrived on time plus a birthday balloon and my sister thought this was just wonderful.

Flowers bought for anniversary (deluxe yellow roses) arrived a bit battered and have wilted after two days.

Ordered for a colleague in the UK day before delivery. The pictures I was sent showed a beautiful bunch of colorful flowers, exactly what I ordered. My colleague was happy with them which is the main thing. Thank you

Sent from Canada to my daughter in the thick of exams in UK - quickly efficiently and she sent me a picture - just as I ordered!

Couldn't be happier - sent flowers to my friend in France. Ordered on Monday, she received them on Tuesday morning. Really good value for money and free delivery. She sent me a pic of the flowers, and they looked really nice. Two very pleased people!

THE PLANT WAS DELIVERED ON THE DAY AS PROMISED BUT IT WOULD NOT HAVE MATTERED EARLY OR LATE AS IT WAS A SURPRISE; MY SISTER WAS VERY HAPPY AND THE RIGHT PLANT TO CHEER UP THE ROOM.

Paid extra for guaranteed morning delivery & they weren't delivered until late afternoon. Ordered deluxe level of flowers and they were puny. Flowers were in a piece of oasis that was too big to fit in the vase. The flowers were not even in the vase! My 90 year-old mother shouldn't have to arrange the flowers in the vase herself! Very poor service, value, and quality.

Had some trouble but not with this company, just the courier. I had to deal with their customer service and it was top notch! Went above and beyond to make me happy! I would definitely order from these people again. Cant give 10 stars or I would. Thank you