website thubmnail of Serenata
How would you rate Serenata?
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Nigeria
1 review
0 helpful votes
Follow Ijeoma A.
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Good
February 19, 2018

The flowers where delayed by 2days, but asides that it was lovely. The flowers were fresh n lovely, my spouse loved it, thanks Lot

Date of experience: February 19, 2018
GB
1 review
0 helpful votes
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Brilliant service.
October 27, 2017

Impressed with the quality of the flowers, ease of transaction and communications from Serenta. Will recommend.
Thanks!

Date of experience: October 27, 2017
GB
1 review
0 helpful votes
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Wouldn't go anywhere else for flower delivery, lovely display, reliable delivery and all for a great price.

Date of experience: April 14, 2018
GB
1 review
0 helpful votes
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Good service
December 26, 2017

I have used Seranata numerous times and have found them to be excellent, deliveries are always on time and recipients are always very pleased.

Date of experience: December 25, 2017
GB
1 review
0 helpful votes
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Excellent
March 6, 2018

I am very, very impressed with the service from Seranata from ordering to delivery.

I will definitely us them again.

Date of experience: March 5, 2018
GB
1 review
0 helpful votes
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SerenataFlowers delivered a lovely bouquet on time and at a competetive price and they let me know when they had been successfully delivered.

Date of experience: September 8, 2017
GB
1 review
0 helpful votes
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Faultless
February 8, 2018

Easy website, ordered at 12.30 was with my mum the same day at 5pm with the same day service. Made her day. She said they look beautiful

Date of experience: February 8, 2018
GB
1 review
0 helpful votes
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Beautiful flowers
June 20, 2018

The lady I sent them to said they were beautiful. I have used Setenta before. They were delivered when they said and the tracking was spot on.

Date of experience: June 19, 2018
GB
1 review
2 helpful votes
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Still not arrived
March 12, 2018

Ordered mothers day flowers and a balloon to be delivered the day before mothers day. 2 days kater the flowers still have not arrived.

Date of experience: March 12, 2018
GB
1 review
0 helpful votes
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Brilliant every time
March 15, 2018

Used serenata flowers a rew times now and always a good service. Mothering law always loves the flowers

Date of experience: March 15, 2018
GB
1 review
0 helpful votes
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I think it is perfect
August 8, 2017

I would recomend you and I will certainly use you again you was on time delivering and the flowers was perfect

Date of experience: August 8, 2017
Australia
1 review
0 helpful votes
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Arrived as expected
November 26, 2017

I ordered flowers for my daughter, who lives in UK, from Australia, so obviously i haven't seen them, but I believe they were very nice.

Date of experience: November 26, 2017
Canada
1 review
0 helpful votes
Follow Wlodarczyk J.
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Sent from Canada to my daughter in the thick of exams in UK - quickly efficiently and she sent me a picture - just as I ordered!

Date of experience: December 7, 2017
GB
1 review
0 helpful votes
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Great products
February 19, 2018

Very happy with the products I bought for my wife. Delivered on time and all intact. Will defo use you again.

Date of experience: February 17, 2018
GB
1 review
1 helpful vote
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Excellent service
January 26, 2018

Ordering easy, kept update to date each step of the way - fantastic service would definitely use again. Flowers beautifal and lovely card.

Date of experience: January 26, 2018
GB
1 review
0 helpful votes
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Ordered flowers for my friends 50th they were beautiful she was really impressed by them, easy to order and free delivery result!

Date of experience: January 28, 2018
GB
1 review
2 helpful votes
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Excellent service
April 24, 2018

I've not seen the gift but my cousin loved it! Plant and pamper set as shes just had a hip replacement done. Excellent service kept upto date.

Date of experience: April 24, 2018
GB
1 review
1 helpful vote
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Utter Rubbish servise
August 19, 2017

I wouldn't inflict this lot on my enemies, never mind recommend them to anyone! The service was rubbish! What a shambles. Their website is also awful

Date of experience: August 19, 2017
GB
1 review
1 helpful vote
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Wonderful.
August 10, 2017

Delivered on time. I am one very happy customer. My friend was also as they arrived in water. She had just moved house and couldn't find the vases.

Date of experience: August 10, 2017
GB
1 review
0 helpful votes
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Gave to my wife for our 60th wedding anniversary and she was very pleased everyone said how nice they were.

Date of experience: March 12, 2018

Overview

Serenata has a rating of 2.4 stars from 2,713 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Serenata most frequently mention customer service, local florist and poor quality. Serenata ranks 8th among Flower Delivery sites.

service
147
value
147
shipping
141
returns
62
quality
140