SendMyBag Reviews Summary
SendMyBag has a rating of 4.6 stars from 1,026 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SendMyBag most frequently mention customer service, perfect condition and several times. SendMyBag ranks 1st among Luggage sites.
I used send my bag twice, and it has always been a great experience. The online booking is easy and they are always on time
I sent from Germany to Italy
This is THE perfect way to send your stuff on or back to a different country - website intuitive and fast proactive service - efficient, good value for money and a reliable service
I sent a box with some Kitchen tools from IRELAND to ITALY, and the service has been very efficient and fast. I booked on the website on Wednesday, on Thursday the box was collected without any problem, and Monday I got the box at home.
Just a comment on the cost: sending the same box from Italy to Ireland cost about half price (with another carrier)
I sent luggages from the Netherland to Italy! Perfect on time, helpful at answering every my question also by e-mail
Although the courier in our opinion did not ring our doorbell and claimed no one was home, the Send my Bag team kindly rearranged collection for another day and without charge. This time it went well and the parcel arrived intact at the destination.
Throughout the transaction the send my bag team were faultless.
Would recommend.
Collection was on the day agreed but no specific time was set to had to wait in all day. The final price was higher than originally mentioned on the website which was disappointing.
But the suitcase arrived at its destination safely and although it had been opened en route (possibly by customs as the locking mechanism was not damaged at all), nothing was missing from the case and there was no damage to either the case or the contents.
Easy way to book the delivery, easy instructions, fair prices, quick client service, perfect delivery
Very satisfied with this service. Only problem I had was 4 days after the package was delivered I received an email with a bill for an additional $71. The email stated that my package exceeded the dimensions. Thankfully the recipient was able to salvage was left of the UHaul box with the dimensions clearly labeled on the box. Next time I will take pictures of the measurements prior to sending it off. Not cool
Every time I have used Send my Bag, not only has customer service been reliably prompt, friendly, and helpful with any problems that came up, but my boxes have arrived in record time and in good shape.
Everything worked exactly as described. This is the way forward for us from now on!
I have used them twice and my stuff arrived only 2 days after I did - I got update notices with each step of my stuff, from Mexico to Italy - I highly recommend them!
First class my parcel arrived 1 day more than I expected.
All ok, very nice service, I traveled with my little son (less than two year old) just with a bag with me and it was very confortable because the big bag was shipped before with sendmybag. Very happy.
Un servizio molto professionale, non ho avuto alcun problema né nel ritiro né nella consegna del bagaglio: lo consiglio
Servizio efficiente e massima sicurezza e puntualità nel ritiro e nella consegna
Faccio diverse spedizioni e sempre sicurezza e affidabilità
I've used Send My Bag 3 times now to send items and clothing to my daughters. Worked out brilliantly on every occasion and I will be using them again.
Great service and on time. All steps traceable so you know where the bag is at all time with updates on the track the item.
Definitely will use again
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members