SendMyBag Reviews Summary
SendMyBag has a rating of 4.5 stars from 1,024 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SendMyBag most frequently mention customer service, perfect condition and several times. SendMyBag ranks 1st among Luggage sites.
Fabulous active service: answered all questions and addressed issues promptly.The support is incredible! From live chats to, emails there was always someone at hand to help. Fabulous service. Suitcase arrived as predicted and all goods received untouched or lost, even after customs did open up the case. Highly recommend this to anyone trying to send goods quickly. Thx for a fabulous service. Keep up the great work.
Super customer service, fast and safe delivery. Have used several times and recommend to everyone
I've shipped some of my clothes from the uk to mainland Europe. SendMyBaag was very helpful and organised, I haven't had to pay for custom duties and received my clothes quite soon!
I've been using SendMyBag to send boxes between Ireland, France and the UK when I have moved city. The price is right, pickup has been reliable and great customer support. I also love the tracking app. Keep up the great work!
I booked Send My Bag to collect a box of books from me for dispatch to a friend in Florida. It's not the first time I've used them. We were in the midst of packing up to move house and I needed to be able to rely on prompt collection and safe delivery to the destination. Great step-by-step updates and we are 100% satisfied. Wouldn't hesitate to recommend!
Excellent Service. Arrived in tact at destination ahead of projection.
I had moved over to Berlin from Dublin and wished to have some additional belongings sent over such as hiking gear and an Xbox.
It was all very seamless and the journey was a mere 4 days door to door.
Would use again.
The whole process was timely however half my luggage arrived on one day and the next on another which meant I had to spend two days waiting around. Also one box had gotten really wet so the clothes at the bottom stunk when they arrived.
Send my Bag was reliable, fast and well organised. Despite the pandemic they arrived quickly and were tracked consistently, bags were in good condition with all the items enclosed. Very impressed. It's the second time I've used them.
I organised a delivery from Dublin to London, the service was excellent and good value for money, I will use this service again.
I have used this service previously. From start to finish it is excellent highly recommended
Bag picked up on time, tracking kept me posted throughout and bag arrived safely and early. Great service.
Excellent service. Box arrived in perfect condition.
Sent box from UK to USA. Preparation was easy, well executed on both collection and delivery, and package arrived earlier than anticipated! You can of course choose a delivery date convenient to you through DHL.
Have used several times now and perfect from start to finish. Will use all the time now to send to the USA
As an ex-pat, I had to ship multiple suitcases over the years between Los Angeles and France. Every experience with Send My Bad was smooth and predictable. I was always amazed by how quick I could get a pickup scheduled and the shipment always arrived on-time! I would use Send My Bad again without hesitation!
Only downsides are the rather strict rules on batteries, it would be helpful to be able to ship electronics devices with their spare batteries.
I did this from NYC - Italy and then Italy - Alabama and am very happy with the service. Packed a very heavy box and basically laminated it with tape and was able to move without stressing at the airport over my luggage weight. The door to door service is amazing for someone without a car. DHL gives a pretty wide pickup window of 10 - 18 which is a bit inconvenient but they came early both times and it was seamless. Cannot recommend this service more!
My bag arrived four days ahead of the estimated delivery date. The most difficult part was figuring out how to attach the labels. I booked too late to order the company's supplies. I was unwilling to pay for the express shipping after I had already over shopped and needed to ship this additional bag. I did not want to pay $$$$ extra baggage fees for two airlines. In addition the weight allowance is more through this service. No complaints, really excited that this is an option.
I was a bit concerned that I could not speak to anyone but the process worked really well. They came on time to collect the parcel and the App was brilliant. I was able to track it daily.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members