SendMyBag Reviews Summary
SendMyBag has a rating of 4.5 stars from 1,024 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SendMyBag most frequently mention customer service, perfect condition and several times. SendMyBag ranks 1st among Luggage sites.
Was a little worried that post brexit things would be a bit more complicated, and more expensive, to send my belongings from EU to UK - Sendmybag made everything simple, it didn't seem to cost more than my previous experiences, and everything went really smoothly. Would use again for sure!
What should have been a straight foward process with Royal Mail my packages to Sweden travelled back and forth to Northern Ireland bcause Custom Officials in the EU did not understand the Brexit Protocol arrangements for N. I. Eventually retrieved, they were sent via "Send my Bag"and arrived within 4 days. Frequent Updates given throughout and brilliant Customer Service.
Fabulous service collecting my daughters' luggage from Glasgow and delivering to Portstewart the next day. Lorry driver was very helpful and insisted on carrying luggage down the stairs for them.
My suitcase was badly damaged when being shipped from France to Germany. I personally only caught up with it a month after it was delivered to the destination, and I had to replace the luggage :(
I would say the most difficult part of the "sendmybag" experience was itemising and added a value to each item in the cases. The rest of it was a complete easy task. The bags were collected on said day, the driver was super helpful and extremely courteous. The bags were shipping and arrived within a few days to their final destination in the UK. The webpage was up-to-date with the tracking of the bags and at no stage was there a worry.
All items arrived in tack with nothing amiss.
Would I use them again, most definitely.
No problems at all! Best service I've ever went to beats the $#*! out of the airport and the post office
Bags were collected on time, and arrived at their destination ahead of schedule. This worked really well for me as I had moved. It might have been an issue if I hadn't been available to receive them due to the early arrival, the bags also arrived in two separate deliveries, but the app was wonderful at informing me of this. So can't fault the experience, and would definitely do it again
Fantastic service I would highly recommend using these guys! Easy to use with excellent support from customer service My boxes arrived safely intact with zero damage to fragile items and exactly on time! Cannot be happier Thanks so much!
Used them a few times. Easy website to book and track.
Our first use of this method of transportation of baggage.
Initially apprehensive, reality fast, efficient, on time collection and delivery.
I have used send my bag several times, within the UK and also from LA. Fabulous service, always arrives safe and secure and on time. Love not waiting at airport on bags and freedom of no queues at checkin. Great for travelling with a kid, no hanging around.
Informations and tracking is excellent, guitar arrived in perfect condition and very quickly too!
Ritiro e consegna puntuali, ma addebito superiore a quello indicato nell'ordine
I sent a holdall! To BCN from Ireland and gave the dimensions I recorded in good faith. Alas there is a natural bulge with holdalls which SMB no longer accept which would suggest there was a bigger issue than me but 2 months after the bag was sent I received a demand for extra money something that was never pre warned but really a good experience turned sour pretty quickly with the threatening way the outstanding amount that I take on trust of 'sensors in transit'
I had a lot happening in my life and missed mails before I noticed my credit rating was been threatened.
Retrospective discovery of the unsuitability of Holdalls is not my responsibility!
Badly handled and left a bad feeling!
Sendmybag makes all the post-Brexit admin of sending personal stuff between UK and EU easy. A one-stop shop. Highly recommended.
Bag arrived from UK to New Zealand when they said it would, no delays, easy collection and dropped to my door, simple and hassle free. Filled out labels, attached them to the bag as directed. Nil complaints from me
I purchased your service just few days before I needed my bags to be send to my country. It was very fast and easy to complete the purchase. They arrived on time and in very good condition. Very good customer service as one of the bags was put on hold due weather condition. They replied very professionally and quick. 10
Simply the safest, quickest and best delivery service ever
Quick and safe delivery service at an affordable cost. Plus, door to door service that is hard to find in other companies.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members