SendMyBag Reviews Summary
SendMyBag has a rating of 4.5 stars from 1,024 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SendMyBag most frequently mention customer service, perfect condition and several times. SendMyBag ranks 1st among Luggage sites.
Second time using, works perfect each time, on time, simple to use, highly recommended.
Smooth process. Great communications along the way.
The only thing that would have been useful is a general idea on how long the process takes to complete. From creating an inventory, to acquiring the code. It takes longer than you think and it would have been useful to have been made aware of those steps in the process. But apart from that it was clear and simple to do and everything worked from collection to delivery.
I sent a box from Spain to the USA. It was quick and no hassle!
My bag of personal belongings picked up on time and delivered to my door as arranged on time!
Traveling home for 3 months so sending a lot of clothes ahead instead of paying for over weight luggage. Would recommend
Received email saying my luggage was lost, had a few phone calls with different teams during which I was told they did not know what was happening, finally received my luggage (on time and in perfect condition) but was asked for an extra 7 euros (luggage overweight, wish there had been a way to check the weight when the luggage was picked up.) The luggage arrived safe and sound but unnecessary stress.
Overall a very positive experience with sendmybag during a very stressful time it made the move so much easier to get the bags on their way. They were collected on the day that was agreed and deliverer on time too.
All the respective dates of reception and delivery were respected. On time and safe delivery.
Excellent, very reliable and there ahead of time. Great to follow the progress of journey, I have used it several times since my son moved there
The guy from sendmybag came to my house to pick my bag in Lisbon and after 2 days the bag arrived in a italy. They also gave me the chance to track it, so I was always updated about the position of my bag. I am very satisfied with this service and also the price was very competitive. I will surely use it again.
My bags arrived before I did, the instructions from booking to customs was clear and the communication every step of the way was brilliant. The app was a great tool. Would highly recommend
Just so smooth, affordable, and fast. Hope it works going from France to the US as well!
From start to finish this was an excellent service. Easy to book, and great tracking in America. I was absolutely delighted with everything and the 2 large parcels arrived early
Brilliant!
Using Send my Bag was easy and cost-efficient for my move across seas. The courier picked up my luggage on time and I never had to worry about tracking my bag on its journey. My luggage even arrived in its final destination one day before expected. I will definitely recommend this service to others and will continue to use Send my Bag for every long move.
Perfect. The web site and paper work could be easier. A bit overwhelming and complicated -
I had the sudden need to ship a few boxes from Singapore to Italy and, due to the current situation, all of the other shipping options were not suitable for a reason or the other. I got super lucky, found this service and in less than a week I was able to schedule the collection, see it being collected and shipped as well as receiving it a day in advance (compared to the original ETA given). The boxes were in perfect conditions and everything arrived safely, I'll definitely make use of this service again when needed in the future.
Thank you, yet again, for an excellent service. My cases were collected in England on time by a very polite man and they were delivered to France earlier than expected, just like last time. It also saves me carting my cases on and off trains and boats. I will certainly be using it again. Thank you again.
Save yourself humping a heavy bag around tube, airports and train stations by using Send my Bag. A really efficient way of getting your luggage from A to B without sweating over it! I've been using this service since 2015 and can highly recommend them.
The booking procedure was clear and easy. The pick up was exactly on time and the delivery was equally punctual. A perfect service which I have already recommended to colleagues.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members