SendMyBag has a rating of 4.5 stars from 1,024 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SendMyBag most frequently mention customer service, perfect condition and several times. SendMyBag ranks 1st among Luggage sites.
I sent my bag from Ireland to the UK. It was a seamless experience and I would recommend Sendmybag.
Have used send my bag numerous times and have never been disappointed
Everything ran to time and delivery was far quicker than expected.
Lots of updates at each stage including DHL tracking.
Went perfectly well would do again without question
Great service Uk to Switzerland and arrived early.
Marvelous and fast service. Used to send back home stuff that I left at school when Covid 19 striked and the school closed. Stress free and affordable if you compare against moving companies prices!
Parcel collected and arrived on time. The customer service team is brilliant. They answer to phone calls and very patient with me answering my questions.
I have been using Sendmybag.com for several years now from Las Vegas and New Jersey to the UK. It saves me time and I think long term, money. I can travel and not worry if my bag will arrive on the conveyor belt at Heathrow Airport, but more importantly I do not have to wait another 20 minutes while my car collection people are hanging around and clocking up the ride bill. I will always use this service in any future travel situation. Fabulous
Very very very very very very very very very very Very good
Collection on time and reception sooner than expected. Packages in good condition. Perfect!
We travel often between the US and UK and usually send some or all of our luggage ahead. We have used sendmybag often and as usual there was no problem. They have a great tracking system and FedEx was the actual carrier. Their prices are always good. I am sure we will use them again
The information and instructions were really clear and easy to follow. Bags picked up on time ans easy to track. I couldn't believe how quickly the Bags arrived to the destination. No problems with customs as I had filled in all the information required.
Excellent service. Great value and would highly recommend to anyone
Excellent communication and collected and delivered on time.
Everything was wonderful and efficient. From online information and constant communication. Except for the human element necessary for collection and delivery. Disgruntled and borderline rude service from DHL.
I was sending a pkg that was slightly over usps weight. So I spent more and got to send 3xs more to my family.
Send my bag was an excellent service I definitely will be using them again
Collected in time and delivered ( a short delay at Customs in the UK) as promised. Also very helpful on the phone
It was not the first time I used the service. Maybe just a little bit expensive but they are perfect. Very clear instructions, pick up and delivery in time. Never had troubles. Very very good
Answer: Scam, additional charges added, no explanation and letters of demand following, this is not an ethical business.
Answer: Avoid sendmybag if you can Would give a negative rating if I could. Had 2 bags delivered, they lost one and damaged the other. On top of that are now refusing to process a claim. I have read other reviews to know they do this on a regular basis. Companies like this shouldn't be allowed to operate. 0 marks for doing there job and a definite negative on customer support.