SendMyBag has a rating of 4.6 stars from 996 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SendMyBag most frequently mention customer service, perfect condition and several times. SendMyBag ranks 1st among Luggage sites.
So convenient and easy – was very impressed with the speed and availability of couriers, customer service was helpful and readily available. Much cheaper than buying extra luggage on a flight and far less hassle. Will definitely use again. I've already told several friends about it!
Such a great company to use when sending bags globally. Seamless experience, great app to track your bags and always on time. 11/10 service, have used them many times in the past and will be using again in the future.
We have used SendMyBag both internationally and domestically. Internationally you need to have a detailed list of what you are sending inside and out of your bag/box. But that would be for any service. We have had a good experience with each shipment. Send your bag rather than pay airline charges and have it delivered to your door. Very conventient!
Sendmybag is an excellent service if you want your luggage to arrive safely at its destination. Best of all, they pick it up at your home and deliver it to the door of the destination of your choice. It arrives safely, with no bumps and you have the certainty that everything is insured.
I love being able to do this, it takes all the stress out of travelling, not having to worry about your luggage, I would highly recommend this way of getting your luggage to your destination, wonderful company
We were travelling to Spain for a period of 6 months so needed to ship 2 large cases rather than have to bring them ourselves. Having found the SendMyBag website via Google we decided that they were probably our best option, and we weren't disappointed.
They collected the cases from our house on the day agreed and despite getting an email saying that the delivery may be 5 days later than originally agreed, they actually arrived bang on time, 2 days after we arrived.
We sent a 20kg and 30kg case, which cost a little over €100, probably less than we would've paid to bring them ourselves.
We wouldn't hesitate in using SendMyBag again.
Having had quotes to move 4 boxes from UK to USA that topped £2.5k, when send my bag quoted under £600, I was dubious.
I needn't have been.
From start to finish, they were unbelievably professional. Pick up was seamless and delivery was super quick. I was delighted with their service and price.
From collection to delivery, the service was great. Friendly staff.
So easy. Case delivered on time excellent service. Saves lugging a suitcase around when travelling.
I was badly disappointed the last time I used SendmyBag but on this occasion there was a vast improvement my nerves about my bag arriving on time and in one piece were unjustified and no confusion over sizing this time!
Well organised pick up and drop off great service especially for disabled travelers.
Thank you for you efficiency. I am a student in London and I can't always carry all my suitcases.
Fantastic service I used it to send my daughters clothes to her university halls.
Everything about the pickup communication and ultimate delivery halfway across the world was easy
Filled in paperwork over the weekend with an easy straightforward online process. Collection was on Monday and box arrived at destinitation in UK by Thursday. Flawless.
Delivered a large box from Ireland to New Zealand - door to door was about 1 week. Very attentive customer support and clear tracking. They are suitably priced when you compare to cheaper less well reviewed companies out there,
Collected and arrived as promised. Staff I spoke with her very pleasant, helpful and took care to ensure I understood what would happen and when. A most unusual phone experience that gave me full confidence in the service
These guys are brilliant. It's such a smooth process and so easy to follow the progress. One small improvement is a narrower time window for collection as it's a drag to wait around all day.
Great service.
My case was collected as scheduled and delivered safely to destination 3 days later.
I was going on holiday but travelling by motorcycle so luggage space was at a premium.
This service allowed me to take more than I required and at a very reasonable price.
Great 👍🏻
Answer: Scam, additional charges added, no explanation and letters of demand following, this is not an ethical business.
Answer: Avoid sendmybag if you can Would give a negative rating if I could. Had 2 bags delivered, they lost one and damaged the other. On top of that are now refusing to process a claim. I have read other reviews to know they do this on a regular basis. Companies like this shouldn't be allowed to operate. 0 marks for doing there job and a definite negative on customer support.