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SendMyBag

Overview

SendMyBag has a rating of 4.6 stars from 996 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SendMyBag most frequently mention customer service, perfect condition and several times. SendMyBag ranks 1st among Luggage sites.

service
73
value
71
shipping
69
returns
37
quality
63
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How would you rate SendMyBag?
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Australia
1 review
0 helpful votes
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So happy to find this service!
September 6, 2024

So convenient and easy – was very impressed with the speed and availability of couriers, customer service was helpful and readily available. Much cheaper than buying extra luggage on a flight and far less hassle. Will definitely use again. I've already told several friends about it!

Date of experience: August 27, 2024
Thailand
1 review
0 helpful votes
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Another seamless experience using SendMyBag!
November 27, 2024

Such a great company to use when sending bags globally. Seamless experience, great app to track your bags and always on time. 11/10 service, have used them many times in the past and will be using again in the future.

Date of experience: November 17, 2024
Colorado
1 review
0 helpful votes
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Door to door with ease
September 6, 2024

We have used SendMyBag both internationally and domestically. Internationally you need to have a detailed list of what you are sending inside and out of your bag/box. But that would be for any service. We have had a good experience with each shipment. Send your bag rather than pay airline charges and have it delivered to your door. Very conventient!

Date of experience: August 27, 2024
Wisconsin
1 review
0 helpful votes
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The best service ever...
September 6, 2024

Sendmybag is an excellent service if you want your luggage to arrive safely at its destination. Best of all, they pick it up at your home and deliver it to the door of the destination of your choice. It arrives safely, with no bumps and you have the certainty that everything is insured.

Date of experience: August 27, 2024
GB
1 review
0 helpful votes
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Excellent
January 20, 2025

No problem pick up on time currier polite parcel on time information on tracking top notch..

Date of experience: January 10, 2025
GB
1 review
0 helpful votes
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Good service
January 20, 2025

Great. Just remember that one label needs to go inside the box!

Date of experience: January 10, 2025
GB
1 review
0 helpful votes
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Ease of mind
August 2, 2024

I love being able to do this, it takes all the stress out of travelling, not having to worry about your luggage, I would highly recommend this way of getting your luggage to your destination, wonderful company

Date of experience: July 23, 2024
Germany
1 review
0 helpful votes
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First Time User
November 25, 2024

We were travelling to Spain for a period of 6 months so needed to ship 2 large cases rather than have to bring them ourselves. Having found the SendMyBag website via Google we decided that they were probably our best option, and we weren't disappointed.
They collected the cases from our house on the day agreed and despite getting an email saying that the delivery may be 5 days later than originally agreed, they actually arrived bang on time, 2 days after we arrived.
We sent a 20kg and 30kg case, which cost a little over €100, probably less than we would've paid to bring them ourselves.
We wouldn't hesitate in using SendMyBag again.

Date of experience: November 15, 2024
GB
1 review
0 helpful votes
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Unbelievably good
August 1, 2024

Having had quotes to move 4 boxes from UK to USA that topped £2.5k, when send my bag quoted under £600, I was dubious.
I needn't have been.
From start to finish, they were unbelievably professional. Pick up was seamless and delivery was super quick. I was delighted with their service and price.

Date of experience: July 22, 2024
California
1 review
0 helpful votes
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Great service
February 27, 2025

From collection to delivery, the service was great. Friendly staff.

Date of experience: January 6, 2025
GB
1 review
0 helpful votes
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Excellent
February 23, 2025

So easy. Case delivered on time excellent service. Saves lugging a suitcase around when travelling.

Date of experience: January 6, 2025
GB
1 review
0 helpful votes
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Improvement
August 4, 2024
Updated review

I was badly disappointed the last time I used SendmyBag but on this occasion there was a vast improvement my nerves about my bag arriving on time and in one piece were unjustified and no confusion over sizing this time!

Date of experience: July 25, 2024

Excellent company
August 19, 2021
Previous review

Well organised pick up and drop off great service especially for disabled travelers.

Date of experience: August 19, 2021
Spain
1 review
0 helpful votes
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From Barcelona
January 23, 2025

Thank you for you efficiency. I am a student in London and I can't always carry all my suitcases.

Date of experience: January 3, 2025
GB
1 review
0 helpful votes
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Send my bag
October 26, 2024

Fantastic service I used it to send my daughters clothes to her university halls.

Date of experience: October 16, 2024
Hawaii
1 review
0 helpful votes
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Great service
October 26, 2024

Everything about the pickup communication and ultimate delivery halfway across the world was easy

Date of experience: October 16, 2024
Spain
1 review
0 helpful votes
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Exceeded expectations
November 25, 2024

Filled in paperwork over the weekend with an easy straightforward online process. Collection was on Monday and box arrived at destinitation in UK by Thursday. Flawless.

Date of experience: November 15, 2024
Ireland
1 review
0 helpful votes
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Fast, reliable and responsive
June 30, 2024

Delivered a large box from Ireland to New Zealand - door to door was about 1 week. Very attentive customer support and clear tracking. They are suitably priced when you compare to cheaper less well reviewed companies out there,

Date of experience: June 20, 2024
GB
1 review
0 helpful votes
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Outstanding
June 27, 2024

Collected and arrived as promised. Staff I spoke with her very pleasant, helpful and took care to ensure I understood what would happen and when. A most unusual phone experience that gave me full confidence in the service

Date of experience: June 17, 2024
California
1 review
0 helpful votes
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LON-SYD
August 1, 2024

These guys are brilliant. It's such a smooth process and so easy to follow the progress. One small improvement is a narrower time window for collection as it's a drag to wait around all day.

Date of experience: July 22, 2024
GB
1 review
0 helpful votes
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Seamless
June 28, 2024

Great service.
My case was collected as scheduled and delivered safely to destination 3 days later.
I was going on holiday but travelling by motorcycle so luggage space was at a premium.
This service allowed me to take more than I required and at a very reasonable price.
Great 👍🏻

Date of experience: June 18, 2024