SendMyBag Reviews Summary
SendMyBag has a rating of 4.6 stars from 1,026 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SendMyBag most frequently mention customer service, perfect condition and several times. SendMyBag ranks 1st among Luggage sites.
As usual easy to book, prompt at door collection and efficient service to get it where you want it. Can always recommend thanks
This is the best value for sending large articles. Will definitely use again
I've only use SendMyBag once, when I moved from the US to Japan. But they were very fast, cheap, and reliable. And I think it took about 7-10 days to arrive, with customs time included. Since I couldn't carry all my luggage with me during the move, this was a really great way to get the remainder of the items sent over at a later time, for about as much as it would have cost if I had taken them on the plane with me, but without having to carry 4 or 5 suitcases and GIANT boxes at once. And I was able to get everything marked as 'unaccompanied baggage' so that I didn't have to pay import tax on my own stuff. Everything arrived safely and quickly. Overall, I'll most likely use SendMyBag the next time I have to move or fly with too much to carry. Really great service! Thanks!
Sendmybag is "the best" It is so easy to use, and they always respond immediately to any queries. They deliver even faster than they promised!
I recommend them to every person I know.
Buying their service was very easy, everything on the website is clear. I've contacted the customer service for a question and they answered me quickly and clearly. The parcel arrived earlier than expected.
Decided to ship our bags over to Australia from Ireland as my husband was recovering from Chemo and I didn't want the stress of dragging suitcases to the airport and again in the other side. Sendmybag collected them and they arrived before I did! No stress or hassle. Great service - would use again.
Goods were picked up on time and delivered when promised. Would definitely use them again
Pros: the itens arrived on time and the service was easy to use.
Cons: several items in my bag arrived broken. Basically everything that could brake arrived in pieces.
A piece of a plate cut through an expensive computer screen.
All right, being honest, fragile material is expected to break, which I was already expecting and don't complain, but then you look at the suitcase itself, a reinforced Samsonite polypropylene item. It was also in pieces, with two big cracks and one of the wheels so badly damaged that it was almost removed from the main body along with a large chunk of polypropylene.
Careless service.
It was wonderful experience with send my bag. I highly recommend this service to send lagaugues across the world.
The service has been fast, reliable, and affordable
Picked up and delivered as advertised. Great service.
Great service from start to finish. Smooth booking process, good collection and onward transmission. I used the tracking process which gave peace of mind. Fast delivery at the recipient side. Also good value for money.
Outstanding. The paperwork was daunting but the service was impeccable. Pick up on time and friendly and delivery of my suitcase to the Netherlands was five days ahead of the predicted schedule. I'm well happy
Booked online, arrived as promised and great guidance and support on the website with all customs paperwork. Would definitely use again.
I found the website user friendly, no hassles
The parcel was collected on time and delivered promptly.
All the while i was kept up to date and i could track my parcel.
I sent a suitcase from Germany to Italy and everything went very well, it even arrived earlier than expected.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members