business logo of SendMyBag

SendMyBagReviews 1,026

4.6
How would you rate SendMyBag?
grey star
grey star
grey star
grey star
grey star

SendMyBag Reviews Summary

SendMyBag has a rating of 4.6 stars from 1,026 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SendMyBag most frequently mention customer service, perfect condition and several times. SendMyBag ranks 1st among Luggage sites.

This company responds to reviews on average within 7 days
GB
1 review
0 helpful votes
Follow Sheryl R.
Unfollow Sheryl R.
Send Message
Share Review
Report Review

Hands down would recommend
October 17, 2022

Quick, cost effective and great communication. Shipped from LA to Edinburgh and all arrived on time and in perfect condition. Will absolutely be using again, thx!

Date of experience: October 17, 2022
Belgium
1 review
0 helpful votes
Follow Roberta Y.
Unfollow Roberta Y.
Send Message
Share Review
Report Review

Great experience
October 16, 2022

Great experience, the luggage arrived on time and the service was really easy and practical to use

Date of experience: October 16, 2022
GB
1 review
0 helpful votes
Follow Susannah P.
Unfollow Susannah P.
Send Message
Share Review
Report Review

Very good easy process from start to finish
Arranging pick up easy and arrived with in time frame.
Large box with belongings arrived as sent no
Issues
Very good value

Date of experience: October 15, 2022
GB
1 review
0 helpful votes
Follow S S.
Unfollow S S.
Send Message
Share Review
Report Review

Very reliable.
October 15, 2022

Very convenient and prompt service. Would definitely recommend.

Date of experience: October 15, 2022
Germany
1 review
0 helpful votes
Follow Rasin V.
Unfollow Rasin V.
Send Message
Share Review
Report Review

Good timing
October 12, 2022

Bag arrived in good time and every think was ok thank you

Date of experience: October 12, 2022
New York
1 review
0 helpful votes
Follow Peter U.
Unfollow Peter U.
Send Message
Share Review
Report Review

We live in France and had came back from a trip to our 1st son in the US, returning with a number of clothes their daughters could no longer use. The girls had grown up! We had no immediate plans to visit our 3rd son in the UK who also had 2 daughters who were the obvious potential recipients for these clothes.
We had already used "SendMyBag" with good results and got in touch with them again.
We went through the formalities and they arrived on time we agreed to pick up the box of clothes.
This was subsequently delivered on time and intact to our son in UK.
We were again very pleased with the services offered by SendMyBag and expect to use their services again very shortly!

Date of experience: October 12, 2022
Florida
1 review
0 helpful votes
Follow Sanaipei E.
Unfollow Sanaipei E.
Send Message
Share Review
Report Review

Fast and efficient service
October 12, 2022

Fast and efficient. From pick up to delivery.

Thank you

Date of experience: October 12, 2022
GB
1 review
0 helpful votes
Follow trudy P.
Unfollow trudy P.
Send Message
Share Review
Report Review

Excellent
October 12, 2022

Excellent company to deal with. Very professional and very reasonably priced. Would recommend 100%

Date of experience: October 12, 2022
Ireland
1 review
0 helpful votes
Follow Gianluca S.
Unfollow Gianluca S.
Send Message
Share Review
Report Review

Top service
October 12, 2022

Both pickup and both deliveries have been performed great!

Date of experience: October 12, 2022
GB
1 review
0 helpful votes
Follow Caroline H.
Unfollow Caroline H.
Send Message
Share Review
Report Review

Don't do it!
November 6, 2022

I was recommended Send My Bag by my parents who had used them previously. We sent our five bags ahead of us to Edinburgh as we were moving back from the States and wanted to travel light as we have a three year old. Two of the bags turned up two days later that the estimated date, I had to call them daily about the other three bags. Eventually one bag showed up a month later, dumped outside the wrong address, luckily my dad spotted it. We are still missing the other two bags and it is two months later. They keep saying they found them, then lost them. It cost us $900 and It is a complete shambles, DON'T BOTHER.

Date of experience: October 7, 2022
Italy
1 review
0 helpful votes
Follow John M.
Unfollow John M.
Send Message
Share Review
Report Review

Excellent service.
September 24, 2022

Excellent experience except the order placement. I'm a repeat customer.

Date of experience: September 24, 2022
Ireland
1 review
0 helpful votes
Follow Heather E.
Unfollow Heather E.
Send Message
Share Review
Report Review

Best service!
September 23, 2022

Everything was well explained and worked perfectly! I would highly recommend!

Date of experience: September 23, 2022
Georgia
1 review
0 helpful votes
Follow Eric R.
Unfollow Eric R.
Send Message
Share Review
Report Review

Sending our luggage in advance of our trip was definitely a plus. No lost bags caught in the airline shuffle. Our bags were waiting for us at our hotel and Sendmybags excellent app kept informed of the journey. Again - no stress. Do yourself a favor and use this excellent service?

Date of experience: September 20, 2022
GB
1 review
0 helpful votes
Follow Geoff U.
Unfollow Geoff U.
Send Message
Share Review
Report Review

COYHORNS
September 20, 2022

First class service, as always. Web site easy to understand, and easy to use

Date of experience: September 20, 2022
Florida
1 review
0 helpful votes
Follow Carol L.
Unfollow Carol L.
Send Message
Share Review
Report Review

Highly recommend.
September 19, 2022

Efficient. Fast. Easy to track. Arrived in great shape.

Date of experience: September 19, 2022
Australia
1 review
0 helpful votes
Follow Barbara Y.
Unfollow Barbara Y.
Send Message
Share Review
Report Review

Very positive
September 18, 2022

Very impressed with very professional and punctual service from moment of collection in Jerez, Spain to delivery in Canberra, i nfact 2 days earlier! The teacking was ver accurate and reassurung. Thank you very much.

Date of experience: September 18, 2022
Belarus
1 review
0 helpful votes
Follow Donna B.
Unfollow Donna B.
Send Message
Share Review
Report Review

Perfect
September 15, 2022

SendMyBag was excellent - such an easy and smooth experience with a quick turnaround. I will definitely be using it again!

Date of experience: September 15, 2022
California
1 review
0 helpful votes
Follow Y C.
Unfollow Y C.
Send Message
Share Review
Report Review

Good fast efficient service
September 12, 2022

Sent bags for moving, they were picked up in a timely fashion and reached there before expected.

Date of experience: September 12, 2022
Germany
1 review
0 helpful votes
Follow Shireen N.
Unfollow Shireen N.
Send Message
Share Review
Report Review

Fantastic service
September 12, 2022

I travelled from Germany to Bangor Northern Ireland in August this year. „Send my bag" made this all possible. Without the aid of send my bag, I would not have been able to travel this distance. Send my bag changed my life forever. I can now travel to visit family and friends everywhere in the world. Send my bag service was quick and efficient. I could track the progress of the delivery all the way.
I would recommend send my bag to everyone that wants to travel and not worry about transporting heavy cases or. Trolleys. The luggage is collected before you start your journey and arrives shortly after you arrive at your destination. It is easy to book and reasonably priced.
Thank you send my bag for improving my quality of life.

Date of experience: September 12, 2022
California
1 review
0 helpful votes
Follow Ramona Q.
Unfollow Ramona Q.
Send Message
Share Review
Report Review

Great service
September 9, 2022

Pick up and delivery on time. Much better than checking in luggage and hoping it will arrive.

Date of experience: September 9, 2022