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SendMyBagReviews 1,026

4.6
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SendMyBag Reviews Summary

SendMyBag has a rating of 4.6 stars from 1,026 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SendMyBag most frequently mention customer service, perfect condition and several times. SendMyBag ranks 1st among Luggage sites.

This company responds to reviews on average within 7 days
GB
1 review
0 helpful votes
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Delivery for Christmas
January 22, 2023

Quite quick and efficient to be in the Christmas period.

Date of experience: January 22, 2023
GB
1 review
0 helpful votes
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Hassle-free service
January 22, 2023

A pretty seamless service all round– user-friendly site, quick pick-ip and delivery earlier than expected. Just one gripe- it would have been useful to know about all the restrictions on liquids etc and the need for an itemised packing list earlier in the process- would have made packing so much easier.

Date of experience: January 22, 2023
Florida
1 review
0 helpful votes
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Excellent experience
January 20, 2023

Couldn't fault this company from start to finish, have used many times and will continue to do so

Date of experience: January 20, 2023
GB
1 review
0 helpful votes
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Brilliant service
January 20, 2023

Smooth, everything went on time and arrived on time

Date of experience: January 20, 2023
Italy
2 reviews
0 helpful votes
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Easy move abroad with Sendmybag
January 19, 2023

We used the service to move from Netherlands to Italy. We had 12 boxes and 3 suitcases. The order online was easy, the pick up came as agreed and the boxes arrived perfectly in Milan! Overall great experience, fast and accurate service that also saved us a lot of money. We also followed their instructions in the email and website videos. Professional movers wanted to charge an insane amount to do it and other companies also inflated a lot the price per box. Definitely recommend Sendmybag.

Date of experience: January 19, 2023
GB
1 review
0 helpful votes
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My suitcase.
January 19, 2023

Very professional Company our case arrived promptly.

Date of experience: January 19, 2023
Australia
1 review
0 helpful votes
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Very smooth experience
January 19, 2023

The whole process was smooth and straightforward. Very clear instructions and warnings about what could or could not be included in the package.
Pickup and delivery was as per schedule and very quick (from Italy to Australia in 7 days).

Date of experience: January 19, 2023
Indiana
1 review
0 helpful votes
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Great Service
January 19, 2023

Item picked up and delivered promptly. Arrived in A-1 condition. Very reasonable fee compared to all other options.

Date of experience: January 19, 2023
GB
1 review
1 helpful vote
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Excellent experience again. Easy to book on line, reliable pickup and dropped off securely slightly ahead of their own ETA. I have used this service a few times now instead of trying to get a suitcase on and off trains, taxis and tube trains and not having the hassle of baggage makes the journey so much more like "Business Class" travel even on U.K. Railways! Definitely recommended.

Date of experience: January 19, 2023
Spain
1 review
0 helpful votes
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Great service
January 19, 2023

Very happy with the process all together.
I will continue using this service.
Highly recommend it.

Date of experience: January 19, 2023
Ireland
1 review
0 helpful votes
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Excellent service
December 21, 2022

Excellent from booking to pick up to delivery. Very reliable and fast

Date of experience: December 21, 2022
GB
1 review
0 helpful votes
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Excellent & Reliable Service!
December 16, 2022

Communication and service with the entire SMB team has been excellent, from customer service to the delivery team! The entire process was seamless and I cannot thank everyone for making this such a pleasant experience! Shipping my bag was so worth it!

Date of experience: December 16, 2022
France
1 review
0 helpful votes
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Quick and efficient
December 15, 2022

My box has been send very quickly in less than a week and arrived in a perfect condition.

Date of experience: December 15, 2022
Missouri
1 review
0 helpful votes
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Excellent service
December 15, 2022

My daughter lives abroad and I have used Send mybag many times. Excellent on time delivery every single time!

Date of experience: December 15, 2022
South Carolina
1 review
0 helpful votes
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Constant Contact
December 15, 2022

SendMyBag kept me informed every step of the process, even when US customs held the bag they kept the bag moving along and me up to date.

Date of experience: December 15, 2022
New York
1 review
0 helpful votes
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Excellent service
December 15, 2022

I needed to send a lot of gifts to my family in Europe. I usually used USPS but could never be sure when my package would arrive…6 days? 6 weeks or one time almost 2 months! My daughter suggested Send My Bag. The cost was less, the process was easy and my bag full of gifts was picked up at my house and delivered to my daughter's house in France FOUR days later!

Date of experience: December 15, 2022
GB
1 review
0 helpful votes
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Great service for sending luggage.
December 13, 2022

I needed to sort getting my luggage from Austria to the UK, by remote. An excellent service, quick and complete labelling and instructions. Reasonably priced.

Date of experience: December 13, 2022
District of Columbia
1 review
0 helpful votes
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Relax
December 13, 2022

Relax. They take care of everything. Shipped nine suitcases and two guitar cases. All arrived on time - two arrived early!

Date of experience: December 13, 2022
GB
1 review
0 helpful votes
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An excellent service
December 13, 2022

My case was lifted from my door and brought to my daughter's house for me.
I didn't need to carry a heavy bag around the airport, trains or buses. Plus, it was much cheaper than checking in my case for hold luggage on my flight.
I'd definitely recommend this service. Its so easy and convenient.
Thanks for great service!

Date of experience: December 13, 2022
Switzerland
1 review
0 helpful votes
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Perfect service
December 12, 2022

Very good organization and good price for value. Recommend!

Date of experience: December 12, 2022