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How would you rate SendFlowers?
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Texas
1 review
1 helpful vote
Follow Ted M.
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Worst ever, never again
September 8, 2018

No delivery made still waiting two days later, worst customer service
DO NOT USE THIS WEBSITE (scam)

Date of experience: September 8, 2018
New York
1 review
0 helpful votes
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DON'T USE THIS SERVICE
September 29, 2023

ABSOLUTELY HORRIBLE!
NEVER DELIVERED WHAT I ORDERED. RUINED MY SURPRISE AND BIRTHDAY PARTY! THANKS FOR NOTHING

Date of experience: September 29, 2023
Missouri
1 review
0 helpful votes
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This was the worst experience I've ever had ordering flowers. I placed an order on Friday for same-day delivery—nothing arrived. I called on Saturday and was told they would be delivered Monday. Monday came and went—still no flowers. They were supposed to arrive Tuesday, but again, no delivery. When they finally showed up FIVE days later, it wasn't even the correct order. I sent an email 2 days ago and received no response. I usually do not write reviews, but this experience was incredibly disappointing, especially since the flowers were meant for a friend recovering from surgery. I will never use this service again and will advise others to avoid it as well. Terrible service!

Date of experience: March 26, 2025
Illinois
1 review
0 helpful votes
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Didn't come
February 14, 2025

Ordered flowers for my girlfriend for Valentine's Day 5 days in advance they never came at all. Waste of money don't understand how they don't come at all like they never had them out to go absolutely bs do not spend your money here

Date of experience: February 14, 2025
Mississippi
1 review
0 helpful votes
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Pissed off
February 17, 2025

They sent my flowers ups to my receiving dept. at work,where they stayed for 3 days in a box until someone found the box monday afternoon.they where just about dead,I have used them before and they always where taken to the front desk in a vase and in good shape I'm done with yall.

Date of experience: February 11, 2025

Overview

SendFlowers has a rating of 1.1 stars from 1,245 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SendFlowers most frequently mention customer service, next day and full refund. SendFlowers ranks 270th among Flower Delivery sites.

service
414
value
404
shipping
384
returns
284
quality
358