Send A CakeReviews 134

The title says it all. One butterfly flew out and that was it. No explosion no nothing. It was a big let down. Also could not find a place on their website to complain about it. That should tell you a lot. You can only submitt video reviews which I did but you know no one in the public will see the bad ones. Do not waste you money

It's a cute little idea. We got one for our kids and Halloween as a surprise and then I sent a Harry Potter one to a friend as a birthday gift. It's more of a novelty kind of thing. One time is plenty so no need to try to get repeat customers.
The cake is just ok. Super small.
What I really don't like is that you try to go buy the box and guess what? Cake is extra $6-10. Ok but there is no option except to have a cake. The place is literally called send a cake so why would it be extra to add the most basic cake when it should be included in the $40 you were already going to pay?
So extra $6 here. Extra $$ over here for a song to play. Extra $$ for butterflies. Always an extra.
Shipping is a TON! And they don't say until you are already almost checked out.
$40 stupid little surprise cake for fun suddenly $70 really quickly.

The advertising videos are so deceiving! It's less than 1/2 of the money shown. 2 sec and it's done.

I got this for a surprise.They delivered to the wrong address. I tried to let them know but they weren't replying until I was being snarky. They didn't send a replacement cake nor did I get any refund. It all seems sketchy too. Do yourself a favor and don't order from here.

I am extremely disappointed with my recent experience. Despite placing an order for a cake, it never arrived, and the company failed to offer any compensation or replacement. It took them four days and three emails to finally respond, and even then, they provided a complicated online reporting link that further delayed the resolution by three days. This means that for what was supposed to be a joyous occasion, we now have to wait a whole week for any sort of resolution. Adding to our frustration, they only offered a PayPal refund option and replied to us in a snarky manner. A company's reputation is often determined by how they handle such situations, and their convoluted return and replacement process appears to be a deliberate attempt to deceive customers. I have taken the step of reporting this matter to the Better Business Bureau (BBB). We still don't have a resolution on this just another shady email saying a route representative will be with you in 24-48 hours. How difficult is it to resolve an issue?

I ordered the birthday box with the exploding butterflies, the light up musical cake stand and the strawberry shortcake birthday cake. After I had already ordered this product, I came upon this website and got really nervous reading all the negative reviews. After reading the reviews, I expected her to receive the birthday box late, with a terrible tasting cake, butterflies that did not fly high, and a musical stand that did not work. My daughter had a completely different experience than the negative reviewers on this site. The cake arrived on time, it tasted good, the butterflies exploded high in the air, and the light up music stand played In Da Club perfectly. When I told my daughter afterwards that the product had a lot of negative reviews online, she couldn't believe it. Everything was perfect, and she absolutely loved it. Perhaps the company was able to rectify the problems that past reviewers had. Would highly recommend!

Had one sent to my neice in California and it arrived on time and was just as advertised. They all jumped and laughed at the same time...they loves it! Just wish I was there to see her face

There will be 3 reviews

Easter box … paid extra for pictures on the flaps $20,
Butterflies surprise —- there were 14 butterflies which flew
Recipient 80 yr old widower
He was startled with the butterflies but enjoyed the experience
No comment in cake or cookies

Think this is the cutest idea! Bet advised the cake is for one person only and small. I will be sending these out to my friends and family. Clever idea!

Ordered cake 2 weeks in advance $70. Even contacted them earlier this week and was told don't worry will be shipped on time. Well today was the birthday…. Got a notice that won't be delivered til Monday! A little girl is quite disappointed.

I paid almost 60 dollars for a cake had size of my palm and I asked for different color confetti and I got all chocolate. Then the butterflies didn't even fly… waste of money.

The worst company. Don't expect to receive your product. Ordered 1 month in advance. At 8 pm on her birthday the response was wait for 9 pm. Ridiculous. Never again a small cake for 90+ dollars only to be gaped.

My sisters birthday is March 17th and we just lost both of our parents. This will be my sisters first birthday without our parents. She is having a really hard time and my parents would always send her a send a cake. I ordered two in my parents name for her, asked for it to be delivered on her birthday, however she received it today instead. I called and spoke to them about this and all they could say was, they would refund me my delivery fee of $16.00. This was supposed to be a very important birthday for her, since it will be her first birthday without our parents.

I ordered a Sendacake for my daughter in college. I told her not to open it until she facetimed me. So she called me on facetime and I watched her open it. A few butterflies flew out and the box was completely empty. She just looked at me then said...thanks? I asked if there was anything with it that was not in the box. She said no, just some shipping instructions about not needing to keep it frozen. The box was empty, without the cake that I ordered. The total order cost $76.93. I called and told them this and they said I needed to send them the video of her opening. I told them there was not a video, I was facetiming my daughter so I could watch. Then she said to email a pic of the empty box. Which my daughter did. I called back to confirm they received the email. The next representative said that pic would not work that I had to send a video of her opening the box. I explained that we were facetiming and a video was not made and that I was told a pic would do. This was the big present for my daughter. From what I surmise from the telephone call they would only give me a $20 refund since I didn't have a video. Nice customer service. I will never order from this company again and I will warn others. What a great birthday moment away from home ruined.

I wish I would have read these reviews before purchasing. I paid extra for overnight delivery & no cake! Now my daughter is out of town and the cake will indeed sit on her front porch and rot for 5 days until she arrives home just to have to throw it away.

My little cupcake cost $67 with the discount and the musical $18 cake stand wasn't in the box. What a disappointment!

My husband got this for me for Valentine's day. It was the stupidest thing ever. The cake was awful. The butterfly's that worked went up and that was it. They didn't fly around the room and are literally just a small rubber band to make them work. Only about 3 worked. I would have much rather had flowers.

I ordered the special Valentines bundle which includes a cake in a box that unfolds and fake flowers and flying toy butterflies come out. Turns out the cake is the size of a Hostess Ding Dong and the butterflies don't fly, they just kind of pop out and flail around on the table for about 3 seconds. They charged $90 for this. I haven't tried the cake yet but it better be really good for what I paid.

Well its Valentines day and I sent my mother another "Send A Cake" what a mess. I thought when I sent her the first one last year the cake tasted good, but hence to say it did not. Since my mother never told me this I assumed the cake was good well, the lemon was not nor was the chocalate. It was a great expense to me because I wanted to see the smile on her face as well as my sisters face when they received the items. To no avail the concept of the butterflies and the box are awesome, the cake was not :(