On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I replaced old school aluminum blinds with cordless cellular blinds. The ordering process was painless, measuring the windows was easy, there was a nice selection of cellular blinds available, lots of sale and promotion items to choose from, production and shipping was surprisingly fast, everything fit and was the correct size when it arrived, installation when OK, so no problems, would do it again.
Easy to navigate web site, photos and descriptions were detailed, good selection of blinds and shades to chose from.
Easy to install and smooth operation. I love the difuse light that it makes and the insulation factor is good too
Shades themselves are nice. Ordering and shipping, all good. Installing them; not so much. The first problem I encountered on installation was the "clip-on" mounting brackets offer ZERO tolerance for uneven walls of an older house. Select Blinds say nothing about an outside mount with traditional window casing. If you attempt to install the mounting clips directly to the wall the roll shades will drag across the top piece of window casing. This means you have to first shim out enough so that the roll shades don't drag across the window casing. That means cutting and installing a mounting board under the shade box, then installing the "clip-on" mounting brackets to that board. After you've accomplished all that, the pull chain has, for the roll shades a bottom "locking pulley" that needs to be installed to the wall. The instructions for this are a poorly put together "pictogram." Detail on this 2 screw installation is extremely important because if you install the "locking pulley" too high, it will not function correctly and you will have re-install it lower which means making new holes in the wall. If they were to provide actual instructions instead of a poorly printed "pictogram " perhaps you might avoid this mistake.
Reasonable pricing, quality products, and easy to order. So far, so good.
Our 88 inch blinds fit the window perfectly. We are very happy waking up to a one length blind. I would have woken up disappointed every morning by looking at two or three blinds covering the opening rather than one beautiful blind. Excellent!
Easy to put together and install. I would like it to be easier to raise and a little more sturdy. Overall it does what I want it to, and looks nice.
I found the process very straightforward. I measured all the windows twice and very pleased with my purchase. Thank you!
I switched to Blinds. Com because of the slow service from another blind company.
I ordered three sets of shades and they fit beautifully and look great. However, when I was asked by the person taking my order, if I wanted shade handles, I said, "Yes." Big mistake. Unlike the previous shade that I had ordered, it was no longer a passive handle. The new shade handles contain a locking mechanism that needs to be pressed down hard, whenever the shade is moved. This is a problem for people with arthritis in their hands. When I asked if the locks could be disconnected from the handle, I was told, "No". I paid for the satisfaction guarantee but I was told that only applied to the shade's fit. I am stuck with them and struggle every single time they need to be opened or closed. The change in the handles need to be clearly stated. It is a totally unnecessary added function.
Nerve wracking! Trying to get this done (20 minutes) before the sale ended was very difficult. I didn't know it was only for a brief time period. Whew!
This is the 3rd time I've ordered from select blinds because we have unusual sized windows. Each time I'm nervous they won't fit and each time they've been perfect. No complaints here.
It was easy to find what I was looking for on there website. Fast delivery. Great product, works Great, we'll continue to use their product. Thank you.
Excellent and quick service, fast delivery and high quality products.
The website was easy to navigate and the order process was straightforward. We received exactly what we ordered, and excellent packing ensured everything was undamaged. Installation was ridiculously easy: 10 blinds installed in less than 2 hours. We love the look and the quality. The only downside was the hold-down/tension fitting for the operating chain. It might be a regulatory thing, but the supplied fixtures require two hands for operation and are clumsy to use. I replaced them with simple loop fixtures that work fine and look better than the supplied item.
I have ordered several times from Select Blinds and am always satisfied with my purchase. The quality of the blinds is excellent and instructions on the website are very clear when measuring for the blinds. Delivery is fast and installation is easy!
Easy to use website. Great products and sale prices.
We ordered new blinds after our renovations, we had the old type with plastic slats. Which holds all kinds of dust. When we found your company we ordered for 1 room, and they look fantastic. So then we ordered blinds for all of our windows. Being able to pick it being inside the window vs covering the entire window with the matching cassette; we are just thrilled with them all. We had 9 windows and they will have all 'select blinds" one other note, we got them made to fit our windows perfectly. We couldn't be more happy with them.
We have order once before and we are thrilled with the shades. I just ordered another set. We love them. Can't wait for the next set to get here.
This is the most expensive blind/shade we've ever splurged on, but the pattern matched the wallpaper we're using so we decided to go for it. It is very well-made; good quality. Don't think the opening/closing mechanism will break after a couple years like other blinds. Easy installation. Very satisfied.
It was a good experience because the price of the product was correct, and it was what I had expected. The balance gave me a little bit of work, but in the end, I finished the installation without major problems.
I was really wary of buying blinds "on-line" but this was so easy and the blind is beautiful
Answer: Semi scam. They do not honor 3 yr warranty. My claim, 6418454 was literally IGNORED with non response.
Answer: They won't accept returns. I ordered shades, which the pictures from their website clear show have a hidden bracket in the same color as the shade. We got bright white brackets that curl around the front of the shade and will be very visible to everyone in the room. They will look like a cheap knockoff.
Answer: I ordered on line from Home Depot. Better quality that Select's private label brand and quick delivery. I received perfect quality shades in 8 days. Select kept delaying and was up to 3 months delivery and counting when I finally was able to cancel.
Loading...