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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I love the "guarantee your fit" option. It's a huge piece of mind to have that nominal charge to know if I messed up the sizing, it's no big deal or expense. I also plan to order some more and will go with the "no-drill' option. Genius!
Shades are fine but others can do this. They lost my order in warehouse could not get me info and said warehouse was a different system. They lost the order in shipping. I asked for compensation but no one got back to me. Liars and terrible service
Absolutely horrible customer service to the point that they would NOT ALLOW me to return a blind for a refund. Do NOT use Select Blinds
Hi Robert,
Thank you for sharing your experience. I will pass this along to our Customer Service Lead so they can address it with our team. I’d like to help improve your experience with SelectBlinds and make things right! Please email me at BrandAmbassador@selectblinds. Com so we can discuss our options.
Thank you!
– Brendon, SelectBlinds Brand Ambassador
Ordered many times before and, as with all previous orders, the response/fabrication time was amazing and the packaging secure, upon arrival.
I'm happy with my white blinds. They let in a lot of natural light while providing privacy. I was a little nervous about the measuring process but turns out I did it correctly and they fit well. I did purchase the measuring protection at time of purchase as peace of mind if I messed up.
I contacted customer support for service and have not received any reply, despite sending an email with video documentation as requested.
Hi Erika,
We appreciate your honest feedback about your shades and experience with our Customer Service team. I want to help improve your experience with SelectBlinds. Please email me at BrandAmbassador@selectblinds. Com so we can discuss our options.
Thank you!
– Brendon, SelectBlinds Brand Ambassador
This is what we wanted and fit well. They are good quality and have no cords.
Beautiful fabric, easy to install and quick shipping. Very pleased
Everything was delivered in good shape. Measurements were more accurate on my second order as a couple shade were under the lengths given on the first one
I am very satisfied with the blinds. It did take longer than expected to receive them as I was not notified until a month after ordering that my original color was out of stock. However once I chose an in stock color, delivery was quick. Easy to install and working as expected. I ordered two more the same day I installed the first two.
Overall, I was happy with the blinds I received. They fit nicely and a good at blocking light. The only thing that I'd like to see improved is the default minimum setting. The blinds did not return to their fully closed state after opening.
Easy to navigate and was able to quickly apply a discount code and get the deal I wanted.
I received my order as promised. Everything was the size requested. It took me a couple weeks to install, as it was a large project. The week after I stallation we closed the blinds for the first time. One would not go back up. I did the customer chat and was told to send a video to the text ( a video of the cellular blind not opening?) OK, so I did. I have gotten approximately 5 texts asking for the order number, and requesting patience. The last one was 2 days ago saying they were waiting for a response from production which typically takes 23 to 48 hours. Hmmm. All I want to know is. Is there a way to fix this, or is it a warranty issue?
Hi Margaret,
Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at BrandAmbassador@selectblinds. Com so we can discuss your experience more and find a solution.
Thank you and have a great day!
– Brendon, SelectBlinds Brand Ambassador
Ordered shades to the exact measurements I needed. They were cut smaller and the company refused to acknowledge that. Warranty is useless.
Hi Barbara,
We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds. Com so we can talk further and find a solution.
Thank you and have a great day!
– Brendon, SelectBlinds Brand Ambassador
Order form was simple. Product matched ordered sizes perfectly. Installation was easy for a moderately handy person.
We have bought blinds before from them. We always find what we want.
My husband and I are thrilled with our blinds purchase. Wonderful color, perfect fit and easy installation! Would purchase again!
This is my second time buying these blinds because they're … amazing. The ability to allow light into your home AND grant privacy makes a world of difference. I love the top/down to add just the right amount of privacy. ñ without sacrificing any of the beautiful natural light coming through. The install is amazingly simple and you'll be a pro by your second window. Measuring 5 times over it absolutely worth it as they'll fit your window like a glove. Both times I purchased this window I installed them inside the window frame for a clean and seamless look. The fact that there aren't any cords or strings hanging loose is a great comfort that the kids won't get tangled in them.
Easy to order, timely delivery and great quality. Select Blins always delivers great product and customer service.
I ordered two no drill blinds and they were up and ready to go within 10 minutes of taking them out of the box. They work great and look great, perfect!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Susan,
Thank you for sharing your experience. I will pass this along to our Customer Service Lead so they can address it with our team. I’d like to help improve your experience with SelectBlinds and make things right! Please email me at BrandAmbassador@selectblinds. Com so we can discuss our options.
Have a great day!
– Brendon, SelectBlinds Brand Ambassador