SelectBlindsReviews 8,486

Very helpful with the details it's perfect looks very elegant.

Found what I wanted and easy to order. Cost was the key on your company too.
Thanks

It was very easy using their website to order my blinds. They shipped samples very quick and offer you the same promotion from when you requested your samples. They are very helpful. I would definitely recommend them to my friends and family.

Do not buy. The instruction sheet is terrible without clear steps. The way it seems to be intended to work, doesn't physically work having a screw block the function that holds the blind in place. Would never buy this garbage again.

Found what I wanted and being decorating challenged appreciated the assistance of customer support. Samples for colors was very helpful when comparing what color blind should be used for each room, comparing during day with sunlight room and evening light for each room. Following the videos, was able to install in each room, with minimal amount of problems. Windows look great and like done professionally.

First of all - know that these are not made in America. They are made in Vietnam. I only came across this after contacting UPS trying to find my window blinds which were never were delivered. The UPS rep told me that I would have to call their international division to file a claim. I questioned that since I thought they were made in Texas. She said that the package was in transport from Vietnam - that is why it was international.

I followed up the UPS call with a text message inquiry with SelectBlinds customer service. I asked the rep if they were made in Vietnam. He first replied and said no - they are manufactured in the US. I then repeated what the UPS rep said and again I asked him, so they are made in Vietnam, aren't they? He replied and said "yes they are".

If my blinds ever show up (which I have my doubts after over 3 weeks), I'll post anything good or bad about the quality. If I do not get them, I will file a claim with my credit card company.

So far, I am not impressed.

I purchased a blind in August for my home. I was contacted On September 3,2021 and told that because I wanted a motor that I HAD to have remote. I decided to have to motor removed and do a cordless lift only. On September 15,2021 I was contacted again by the company stating that the blind was already made with the motor and i need to purchase a remote or hub. I refused both options and told them I would like a refund. I would not purchase from this company as you will surely regret it. The has the ABSOULTE WORSE customer service that I have ever experienced. Please look elsewhere.

Have been a longtime customer of Select Blinds but have not had to deal with their customer service before. I placed orders for a total of five solar shades all in one color - Paper White. Three of the shades arrived in Paper White and two of the shades arrived in another color - Misty Lace. (I know the color because I had a bunch of swatches of their material.)
Tried to get the issue fixed but got the runaround for three solid weeks. They asked for many pictures. No one followed up. Every contact with them seemed to be with a new person who had no information on the previous communications. It was a simple problem with a simple fix but for the entire time they pretended not to understand. Finally just gave up in frustration.
The mission of Select Blinds customer service department is obviously to block customer service issues, not resolve them. Truly awful company.

Aside from the product failing after the warranty expires, they are also a company who will offer different discounts seemingly every other day. Unlike other retailers who have a policy of adjusting prices if they lower the price with a week of you ordering/purchasing the item, SelectBlinds won't - even if it's 3 days after you have placed the order. They claim to be the cheapest - I can't say I agree with that assertion as I have received better pricing from Home Depot. I do like their ordering process but given their lack of standing by their products or adjusting prices, it's not a company I would use ever again.

Placed an order for two blindsets I measured them myself scared I would mess up. I received the order a low and behold they fit perfectly!

I recently purchased three roman shades for three small windows in my home (kitchen, and two upstairs bathrooms) from Selectblinds.com for north of $400 total. My contractor installed them yesterday to which I came home and almost threw up in my mouth - it looks like I have pillowcases hanging from my windows. The material is absolute garbage and so is the color. I could've bought a few pillowcases from Target for 1/25th of the price. The color, OK, I will take the fault because I should have gotten a sample of it versus what I had seen on their site. Due to my complete dissatisfaction, I asked customer service for an exchange. I have ordered samples of different products (not roman shade material), and would anticipate paying the bigger difference between the new products and my exchange. Not surprisingly, customer service is garbage just like their overpriced products and provided zero help for recourse. Due to the "custom made" nature of their products, they don't offer exchanges or refunds unless defective. Would advise a company to revise their exchange policy to satisfy customers instead of getting atrocious reviews and losing customers entirely.

Beware of this company, they change their prices weekly to adjust for their supposed discounts. Within a space of 3 weeks the same zebra blinds was MSRP $430 then $513 then $435. I reached out to ask about this and they just said "We do offer different discounts every day and the cost of producing items can change." Basically they are a scam ‍ Wish I had come to read the reviews before spending my money with them. Good luck if you decide to buy from them.

On August 3rd 2021, I order 4 Designer Elements Light Filtering Roller Shade and 3 Designer Elements Blackout Shades in the amount of $3092. 56. The shades were promised to be shipped in 4-5 business days, but I have only received 4 shades so far. When attempting to install the shades I did receive, I noticed that since the window frame is elevated about 1 inch from the wall, the additional width added to the shades also sticks out on each side and does not sit flush against the wall. This defect is the direct result of the company's measuring instructions for these shades which required a MINIMUM of four inches be added to the width. Furthermore, the manufacturer faulted in workmanship and did not account for the fact that a frame can sit elevated to the wall. Their only "suggestion" was for them to ship additional hardware so that I can try to drill into pipes and electrical wires in the wall, possibly causing major damage to the home. The business has refused to remake the shades and ship them due to faulty instructions and workmanship and will not offer refund on unshipped/late shades which I no longer want.

UPDATE: Select Blinds has now decided to ship the remainder of their late/faulty order, after I called to cancel the order and ask for a refund due to their defects so far. Buyer beware!

Terrible customer service! Messed up 10 of 10 blinds! Wrong style and size on 6, and wrong size on other 4. Had us send back 3. Over 5 weeks have passed and still giving run around. Do not stand behind product nor their guarantee. Buyer beware!

I purchased three blinds for my living room area. The main reason I went with Select blinds was because of the FIT Guarantee. It's nice having that reassurance. At least, it sounds like a nice thing. I received my blinds after about a two week delay due to a supply backorder. Not much anyone can do about that. Installing the outside mounted blinds is a little tricky, because the brackets do not sit level with the blind housing. This made it a little tricky as I wanted to mount the blinds flush along the top of my window and door frames. Once I figured out how to get the fist blind up, the other two went up pretty easily. Right away I noticed one of the blinds was cut about an inch too short. A day later, one of the other blinds fell out of the housing while rolling up.

I called Select Blinds to inquire on both issues. For the unit that was cut too small, I was told that the motorized blinds are not covered under that promotion. I asked about the blind being cut shorter than the dimension I listed when ordering. Apparently I missed the part that said to take a 1/8" deduction into consideration when I was ordering the items. Even though the unit was short by one inch, Select Blinds refused to replace the unit. They did offer me a discounted price of $180 to buy a replacement. But after spending about $1,000 on this set, I'm not thrilled about spending any extra money. I'm now jumping through the hoops to replace the defective unit. I'm hoping I have some better luck during this process.

Great blinds. Easy install. Great price and speedy shipping. I purchased top down bottom up cellular shades. Light filtering. They look great!

I ordered one product, they sent another then claimed I should have seen their policy. I tried to return the two blinds at $300 and they refused. And the blinds smell to boot. Horrid customer service. My bad for not reading the reviews first.

I ordered two motorized roller shades and about six weeks later the motors were not working correctly. They had me send videos of the problems. Then they sent me instructions on how to fix the problems. A month later the shades started to do the same thing. This time they sent me one new motor which made one roller shade work. A supervisor named Matt promised to call me to make the second one work. He never called back. I called three times and they said he would return my call. He never did. I had my handy man work on the shade and he totally had to start from the beginning to make it work. It is working now but I don't have faith that it will continue to work for very long.