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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I like how I could save my cart & compare shop before I committed. I did have 1 blind that had the pull cord on the opposite side then what I ordered. I also had another blind where the pull cord strings are uneven so it causes to the blind to be uneven when pulled.
Very straight forward. Fit perfectly and easy to install with the brackets being provided
Easy to use on line ordering. Received earlier than anticipated. Easy installation. Well made.
Only negative was received one faux wood blind damaged. But easy process with customer service and new blind shipped within 3 days.
Went smoothly but wish I had acted earlier and got those better discounts
I have called and requested help and each service person was very helpful.
Ordering online was a simple process. The communication from the time of placing the order through delivery was exceptional. I received my order in about a week after placing the order and I am so happy with the quality of the blinds.
Easy to understand instructions - MANY options which is nice. My blinds arrived quickly (within a week) and were super easy to install plus they look amazing!
Love Select Blinds! All 7 shades I have purchased have been easy to install and they are beautiful! Will be buying more until all our windows are covered! The sales are great, too.
So easy to navigate your website! Made the ordering process so simple!
Select Blinds FIT guarantee is incredibly misleading they will only replace 1 blind per order. If you are ordering multiple window coverings order separately. Shipping is free and you will be able to get replacements for each blind rather than be screwed like me and have to pay twice!
The customer service team will call you stupid for misunderstanding their intentionally misleading replacement guarantee.
I spent hours trying to get a replacement and Their Customer service team * talked over me, raised their voices, and insulted my wife for being fooled by their fit guarantee.
Order from any one of their competitors but avoid Select blinds. If you do order remember! 1 blind per order so they will honor their guarantee!
*Personal information redacted by admin
Great and easy experience but we're already repeat customers. I even made a mistake on measurement of one window but the Select Blinds guarantee will save me from my own screw up.
Great company. Never a problem with order being perfect.
Great website, easy to use, excellent prices, quick checkout. Cordless blind is a little tight when lowering, expect that to change over time. Is lighter weight than our previous Bali blind that lasted 7yrs. Hope it holds up.
Good selection/options. Order samples and they were sent promptly. After ordering, I had the shade is around a week and it was a perfect fit to my measurements. Easy installation and clear instructions. While I have had the shade only a few days, thus far it is perfect and has met all my expectations.
Good, easy to order, fast service, and nice products. What they Say! I have their blinds throughout my brand new house, and I have to tell you, that I have never had a better product, that fit perfectly, matched perfectly, and came with a super bunch of people helping me, making sure I was getting everything right! They sent me samples, free of charge, (which I highly recommend), it really does give you a clear visual. They'll stay on the phone with you while you get your measurements correct, They'll even talk you through hanging your 1st one if you need it! But, you shouldn't need it, their directions are pretty tight.
All around, I have to say, I have enjoyed working with this company, I probably could have gotten less expensive blinds somewhere else, however, the material I purchased for my blinds is excellent, economical, and will last for years to come, easy to clean, came with clear instructions, and a great bunch of people who wanted my blinds to work as much as I did!
Couldn't say anything more! If you're looking at blinds, vertical or horizontal, cloth, wood, or wood like (because I got them all)!
This is your team. They're amazing! Enough said.
Just wish there was a live assistant on the weekends when I need to do this but otherwise it was very good!
I guessed at the color and they came a perfect match to my existing blinds. The fit is perfection!
I tried to get hold down brackets for the bottom, but you site did not allow this option for these blinds? Plus, it wasn't until the blinds were actually bracketed on top, did it become clear how they worked from the bottom up... this needs better descriptions.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to reach out to our team and provide feedback regarding your experience. The aim of our Customer Service Team is to be empathetic, properly guide and inform our customers, and reach amicable resolutions when and where possible. We were happy to go beyond our normal FIT Guarantee and remake two of your blinds below our cost. Mistakes like these happen, and it’s always frustrating when any project is delayed. We try to make ordering and hanging your blinds as easy as hanging a picture, and the last thing we want to do is profit from any confusion. Our blinds are custom made to your specifications, when mistakes like these happen we simply cannot accept a return like other companies that make pre-cut blinds for "every" window. Your house isn't "one size fits all", its unique and deserves unique décor.
We're sorry we didn't live up to your expectations, and hope that we get a chance to make it right by working with you again.