From the business
Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The website is easy to use and they have a lot of resources for installation. I've been very happy with my purchase so far.
I worked with their design consultant on the phone to order the blinds as I am not an expert however when the blinds arrived they came in with all left hand pull chains and no right hand ones for double windows so when I called the company to resolve this I've been put on chat several times and I still have not spoken to anybody can help me and I have been told that I have to pay for a whole new order to make this work so basically I have to pay double for this order. I'm pretty horrified so I will be putting a dispute claim in with my credit card company as this is the biggest ripoff I've ever been through I now have it almost $1,000 worth of unusable blinds.
I would highly recommend that if you are on a budget and I am on a rather tight one, that you do not do business with this company.
With some minor adjustments installation was simple and the blinds look great!
Arrived on time, went up easily. Did not realize the backside was light pink - not the best but ok.
This is the second time I have ordered from Select Blinds. The on-line order process was easy, the product is of great quality, and they blinds are easy to install. It was a good experience and a good value.
Easy to order, product. Great selection of styles and options. Prices are much better than the box stores or other online retailers. Perfect fit all hardware is provided. And finally fast free shipping.
We got all our blinds from two houses and love
Them!
Page hard to navigate its like pulling teeth to get help. Blinds are the exact same blinds purchased from blinds.com that didn't last 18 months.
Hello Frederick,
I apologize because you had a negative experience with us due to our website not being as user-friendly as you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.
My name is Brian Royston, and I am Select Blind's brand ambassador. I'm interested in what we can do to make this experience right for you. Please feel free to email me at brian.royston@selectblinds.com and we can discuss our options. You can also email us at Reviews@SelectBlinds.com.
Regards,
Efficient and clear instructions. I was please enough to recommend Select Blinds to my daughter and some friends--all of whom are planning to make a purchase!
Sadly I texted and called several times and there was a commonality across the people who responded. They did not know the products very well and could not answer questions and in the end could not help me.
Hello Paul,
I apologize because you had a negative experience with us due to receiving a poor experience when reaching a customer service rep. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.
My name is Brian Royston, and I am Select Blind's brand ambassador. I'm interested in what we can do to make this experience right for you. Please feel free to email me at brian.royston@selectblinds.com and we can discuss our options. You can also email us at Reviews@SelectBlinds.com.
Regards,
Had a flood in my house and the blinds were ruined so badly it was necessary to replace them.
I ordered the Roman cloth shades, motorized and with no tools application. It was a nightmare! The head rail is actually cheap plastic of which the pop-in design kept slipping and wold not stay sturdy to catch and stay in place. Therefore, the shade kept crashing down. Took several calls plus email to their customer service and had to wait weeks for a replacement. The shades are tenuously hanging now and I'm afraid to touch them at all. Never again!
Hello Sherri,
I apologize because you had a negative experience with us due to your Roman Shades arriving with defective no tool headrails. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.
My name is Brian Royston, and I am Select Blind's brand ambassador. I'm interested in what we can do to make this experience right for you. Please feel free to email me at brian.royston@selectblinds.com and we can discuss our options. You can also email us at Reviews@SelectBlinds.com.
Regards,
I love my blinds. I replaced nearly all my blinds and Roman shades in my home and was completely satisfied with quality of the products and the appearance. I already had compliments which may mean some future costumers. Costumer service was exceptional. I would definitely buy again from Select Blinds.
Great price and service, and high quality blinds. Thank you!
Easy to use website for ordering blinds. I recommend that during checkout to check the internet for better coupons than the company may be automatically applying to your card. I was able to find an additional coupon code that saved me an additional $50 off my order. Overall, I am happy with Select Blinds, but I wish they would apply the best available discount to your order instead of having to search 3rd party sites for one.
My browser coupon plugin found a better discount code than the one you were automatically applying to my order, saving me an additional $50. I find these tactics lithesome.
Love these blinds. They are nice looking, easy to install and the customer service is great.
Great experience ordering Roman Shades. Love the shades.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Mary,
My name is Brian Royston, and I am Select Blind's brand ambassador. I'm interested in what we can do to make this experience right for you. Please feel free to email me at brian.royston@selectblinds.com and we can discuss our options. Can you also give me your order info?
Regards,