From the business
Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The rods on the blinds are too short.
I made several attempts to communicate with customer service and it was always difficult. They use only text chat for communication.
My rods on 9 windows are over 6ft off the floor and impossible to reach by many. And this is a handicap accessible home.
I have requested long replacement rods multiple times and the request was denied.
The pull cords are also too short and over 6ft off the ground. (10 ft ceiling, window height 9 ft) I requested extra cord and I would add length to the current cords. This request was also denied with a statement that "the blinds were made correctly and that I should have requested longer cord". The length of the cord is not in the description and on an 80+ inch blind- a professional blind company should realize that this is a tall window. It should not be left in the customer.
Very disappointed with end product do to the handling of my requests.
Easy to order, quick to ship. Installation was a breeze.
Easy to find what I wanted online. People available to answer questions. Order arrived as stated.
Easy to order, great selection. Packaged well- no issues with shipping
This is the second order I've placed with select blinds and I couldn't be happier. The blinds were easy to order, they came within a few weeks and were easy to install.
It was a very wonderful and simple experience. I appreciate the lag time between when the order is placed and when work starts. This afforded me the opportunity to revise my measurements and that revision was critical in the final product received. The overall experience was amazing and looking forward to ordering more blinds soon, very soon.
Ordering was easy, and I like the product, but it arrived a month late.
Hello CJ,
I apologize because you had a negative experience with us due to your Blackout Cellular Shades not arriving in the time frame as expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.
My name is Brian Royston, and I am Select Blind's brand ambassador. I'm interested in what we can do to make this experience right for you. Please feel free to email me at brian.royston@selectblinds.com and we can discuss our options. You can also email us at Reviews@SelectBlinds.com.
Regards,
Was good! HOW ever the quality of the product is not like the blinds i bought seben years ago and still have!
Great deal - friends, family, neighbors love these. I've referred so many people - I could go into the installation business! Haha...
The blinds look so good in my dad's house. I'm so glad that I ordered from Select Blinds. Just AMAZING!
Our windows are 70x72 and we choose the Roman Shades and no-tool headrails. Sure to the weight of the shades, 9kbs. 2 learned the headrails would not work. It took some time, but they remade the shades and have us a refund since we could not use the no-tool headrails. We were all very patient with one another and in the end they had a happy customer.
The blind sent to us was high quality and beautiful, however do not order this if you are looking for blackout blinds. The fabric curtain portion hangs from the end of the top rail, which is 4" wide, so you end up with a 4" gap on the sides that let a lot of light in.
Exactly as expected. Nice blinds. Only tricky bit was turning wood screws into the hardwood frame.
I received my order! Shipping was fast and I am very satisfied with my custom luxury faux blinds.
I tried to call several times for assistance with my order and could not get through. I do not feel 100% confident with my purchase.
The selections and checkout process are great. Deliver was timely. Product was excellent!
In this day and age when customer service is not par, your team was amazing.
The replacement policy is excellent. We assumed that both of the windows we ordered blinds for were the same width. We were wrong. We were provided a replacement at the correct width for the price of shipping only.
I love ordering from Select Blinds. So easy and measurement guarantee gives me some relief if I happen to make a mistake in measuring. Love this company!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Keela,
I apologize because you had a negative experience with us due to your Modern Faux Wood Blinds not arriving with extra long cords as you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.
My name is Brian Royston, and I am Select Blind's brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at brian.royston@selectblinds.com and we can discuss our options. You can also email us at Reviews@SelectBlinds.com.
Regards,