Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Smooth and easy and not one issue! Thank You for the easy transaction and beautiful blinds!
The process was smooth and design coordinator was very helpful. The end result is that we love the blinds and will be making another order for window treatments for other rooms. I love that you can choose as many samples as you like in order to get the right color and texture for your room.
Easy to scroll thru options, quick delivery of samples, clear instructions on measuring. Quality products.
Ordered samples of material for roman shades, then ordered online for my kitchen. Super easy to order and very satisfied with quality. They look great and installation was a breeze! Would highly recommend to anyone.
I've gotten at least 4 blinds remade from them and they still consistently mess up the height. I have two blinds that need to be made. They were longer at first and I decided to measure the proper height. I get the proper height and it is exact. I make another order and they send it 5 inches too long than what I stated. My window from top to bottom is 39 inches. The entire window blind is 44 inches and literally hangs off the sill. I told them I want another set, they tell me to make it 5 inches shorter so I did. I get the new set and it is now too short. The new height is 36 inches and theres a horrible 3 inch gap on the bottom. These people basically just pull out a random height and make the blinds that height. They have absolutely no clue how to measure and cut these blinds wrong because everytime I got a new set it was completely off from what I wanted. One was 5 inches longer the other 3 inches shorter. I specifically followed their instructions to measure. On the box it literally says the wrong height measurement, width is fine. I have never had such bad products in my life and I will never buy from them again. They can't measure at all, their cordless blinds without the wand is terrible and when you ask them for a measurement they completely lie to you and give you blinds that aren't even right. Its ridiculous. I have blinds from Blinds.com and they are exact and made perfectly. I only had to buy from these as I had the mounts up already, but I will always buy from Blinds.com from now on. Please learn to make these blinds right.
Wow. Every one liked our roller shades.Quality is great.
Videos are well done and product is easy to order including proper measuring tips
Have had no issues with the blinds from this site!
The order was not fabricated properly and the frame would not align properly. Was told to install anyway as that should fix the issues with the miter cuts not aligning. I installed shared additional photos and was advised that after week that Select Blinds would remake the frame. I asked for a refund rather than having them remade as I placed a new order (not sure why now). With the back and forth with the facility on the issues with the frame, I opted to make a new order rather than delay my home projects any longer. Select Blinds stated, "Thanks for reaching out, we have requested a credit back for the order. Please allow 24-48 hours for us to receive confirmation." However they are now declining to issue a refund.
My second order with Select for cellular blinds. Requested multiple samples to make color choices and got them fast. Order was easy to place and I received them about 4-5 days before the initial estimated arrival date
Quality is good, like the metallic lining on the double cell blackout shades. Because the shades that these are replacing had drawstring which broke, I decided to get the the cordless lift and lock. I like the way they work, the spring is pretty strong and substantial.
Installation was a breeze, once I decided to use drywall screws. I tried to use the hex head screws that came with the shades. While they were very substantial, they required pre-drilling and were still difficult to get into the wood trim. I wound up using two 1 5/8" drywall screws in each bracket instead. While not as "beefy" as the screws that were provided, they are into solid wood and using two per bracket should be more than adequate. This saved me a LOT of time.
Bought one, loved it, got a second and now a third.
The product will determine how this all goes. Good so far
Ordering process very clear and informative. Excellent quality.
I was referred to selectblinds by a close friend and was initially happy with the first set I got, so I ended up buying sets for every room of the house. Unfortunately, not long after installing them, I noticed how poor quality the blinds are. Some don't close perfectly, some have rough edges where you could see they were sloppily cut.
Things got worse every time I had to deal with customer service. Multiple times, the representative didn't even understand how the blinds worked and gave completely incorrect directions.
Between the incompetence of customer support and the poor quality blinds, it's one of the worst companies I've ever worked with.
We have a bedroom door the previous owners installed with a clear glass window. It really needed a blackening blind that was a custom fit. Easy to use website, husband hung the blind in less than 20 mins and we are set.
Blinds came in a timely manner and were what I like.
The shade is about 1 inch less wide than the bracket so for an inside mount, there's a god sized gap. Also the roller does not open/close well at all.
Hello Jo,
I apologize because you had a negative experience with us due to your Blackout Roller Shades not arriving in the proper measurements you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.
My name is Brian Royston, and I am Select Blind's brand ambassador. I'm interested in what we can do to make this experience right for you. Please feel free to email me at brian.royston@selectblinds.com and we can discuss our options. You can also email us at Reviews@SelectBlinds.com and reach our design consultant department at 888-257-1840.
Regards,
I have been so happy with my select blind purchases. Highly recommend!
Answer: Semi scam. They do not honor 3 yr warranty. My claim, 6418454 was literally IGNORED with non response.
Answer: They won't accept returns. I ordered shades, which the pictures from their website clear show have a hidden bracket in the same color as the shade. We got bright white brackets that curl around the front of the shade and will be very visible to everyone in the room. They will look like a cheap knockoff.
Answer: I ordered on line from Home Depot. Better quality that Select's private label brand and quick delivery. I received perfect quality shades in 8 days. Select kept delaying and was up to 3 months delivery and counting when I finally was able to cancel.
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Hello Scott,
I apologize because you had a negative experience with us due to your Blinds and Shades not arriving in the top quality as you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.
My name is Brian Royston, and I am Select Blind's brand ambassador. I'm interested in what we can do to make this experience right for you. Please feel free to email me at brian.royston@selectblinds.com and we can discuss our options. You can also email us at Reviews@SelectBlinds.com and reach our design consultant department at 888-257-1840.
Regards,