From the business
Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The blinds make it blacked out, which is great! Easy to order and install
Love this product, love this product,love this product,love this product, love this product
The blinds are beautiful but the glued on end cap came off immediately upon opening. This caused to blind to get all off center and even snag. These are too pricey to be glued together. Very disappointed. Also had to get our own screws because the ones that come with it are impossible to use.
Absolutely no issues with SelectBlinds. My order was fulfilled promptly.
I've ordered from Select Blinds three times - 3 different order, 3 different material, 3 different deliveries. They have have always arrived on time and without damage. They were easily installed. The blinds matched the color samples from which they were chosen. I have always taken advantage of the sales offered. They are quality Roman shades for the money.
They took time to help me with all measurements and with getting a great price
Simple ordering,good prices & nice blinds. Ordered a second order & am just as pleased.
Received the replacement end and bead chain. The replacement end cap was the wrong size. Too large diameter.
Hello Barry,
I apologize because you had a negative experience with us due to your Blackout Roller Shades not arriving in proper working order as you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you. Please send me a picture of the end cap you received so that I can look into this for you.
My name is Brian Royston, and I am Select Blind's brand ambassador. I'm interested in what we can do to make this experience right for you. Please feel free to email me at brian.royston@selectblinds.com and we can discuss our options. You can also email us at Reviews@SelectBlinds.com.
Regards,
Very easy to order
Very nice and sturdy
I have a friend who is a contractor, thankfully!
I would never have been able to figure out and install the brackets!
The whole expernice from the agent on the phone ordering to getting the blinds to installing was just a ease and am so happy with the blind.
One roller shade out of the 3 Was not taped evenly on the roller...it's impossible to get it to roll up evenly because of that!
The one side is all cut up. For $50 a shade,which is actually quite expensive the quality is mah OK.I really expected more!
Hello Robert,
I apologize because you had a negative experience with us due to your Blackout Roller Shades not arriving in proper working order as you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.
My name is Brian Royston, and I am Select Blind's brand ambassador. I'm interested in what we can do to make this experience right for you. Please feel free to email me at brian.royston@selectblinds.com and we can discuss our options. You can also email us at Reviews@SelectBlinds.com.
Regards,
Blinds are amazing! I had a flaw in one of the 3 and they quickly send out a replacement. They are good quality and look beautiful.
The blinds turned out perfect! Easy to install and worked beautifully.
Easy ordering and the final product fit perfectly.
Super happy with the blinds, they were easy to install and looked great afterwards. They are also so easy and convenient to use.
Arrived within a few weeks - they were a perfect fit and very easy to install. I followed the measuring guidelines provided, and while always a bit nervous when ordering custom items online, the shades were exactly what we had wanted.
I could not easily double check my cart - dimensions are not listed in the cart.
I had a problem with One of the shades and SB immediately sent a replacement. Very good warranty
Picking out blinds is easy with SelectBlinds.com, the install was easier than ordering them.
The blinds were very easy to install with plenty of hardware that came with the package, the size was also exact so they fit perfectly.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Laura,
I apologize because you had a negative experience with us due to your Dual Shades not arriving at the top-quality as you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you. If possible, please send me a picture of the issues you expressed? That way I can look into this more for you.
My name is Brian Royston, and I am Select Blind's brand ambassador. I'm interested in what we can do to make this experience right for you. Please feel free to email me at brian.royston@selectblinds.com and we can discuss our options. You can also email us at Reviews@SelectBlinds.com.
Regards,