From the business
Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Fourth or fifth time ordering Select Blinds. They give the house a modern look. They are way more expensive than they used to be but everything is more expensive now.
The price for the item dropped significantly after 3 days of me placing an order, and the support team refused to give me a price adjustment and even refused to cancel my order so that I can place a new one.
This site is very fun and easy to use. Thank you! The blinds are easy to install with the help of the video.
Great site loves my blinds. I am buying more for my house can not wait.
Each orders had been a good experience from measuring to delivery. This last one has not yet been installed...waiting for new window to be installed first.
Easy to understand and follow measuring instructions. Great descriptions of products.
Great customized product! Easy to navigate website & great customer service.
I don't fill these things out. If you keep pestering me, I'll give a negative review.
I called customer service twice, first to try to place an order, and after they gave me fantastic tips for measuring, I called a second time to place the order. The blinds came in a very timely manner and I had a handyman install them. There was only one and it took him about 5 minutes. They are perfect in fit and in looks. My grandson is thrilled to have blinds that are not broken and too long anymore!
Wonderful experience from start to finish. Easy to customize (Extremely user friendly!). Found just what we needed. Arrived quickly and the Roman shade is high quality and beautiful. So happy!
Check out was problematical. Rest of experience was fine.
Very satisfied with the service. How I wish you can add 1/2 size on the measurements. But overall I love it! Thanks, I found you!
This was my second purchase from Select Blinds. The blinds are beautiful and very well made. Fit like a glove and easy to install in my windows. I will be back in the future to purchase two more blinds for a bedroom.
So easy to order and shipped quickly. They're amazing quality!
Select blinds woven shades are so far working out good. My husband put them up and everything was OK with the install. We added the privacy liner on the back and it looks nice. Everything looks nice.
Easy to use web site and I like being able to get samples to help me chose the exact blind that I need
I asked the sales person several times if I needed to add inches so the blinds would completely black out the room. I received my order and noticed it was the wrong size. Light was coming through entire perimeter. Also. I gave instructions for the days not to ship as we were traveling. Guess what? They shipped them on the days we were traveling. They won't make it right and refuse to accept a return. Never again. I thought shopping was suppose to be enjoyable. If you like dealing with bots and bad service- Be my guess!
Hello Yelaina,
My name is Brian Royston, and I am SelectBlind's brand ambassador. I'm interested in what we can do to make this experience right for you. Please feel free to email me at brian.royston@selectblinds.com and we can discuss our options.
Regards,
I ordered and installed an entire house of top down/bottom up cellular blinds. Everything went great from the ordering process through complete installation. I would recommend this company and product to anyone and everyone.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Kaushal,
I apologize because you had a negative experience with us due to the price increases. Certain factors cause a price increase like promotional changes, but when the measurements increase or multiple customizations are chosen, the price can increase. Our goal is to provide a positive user experience, so the feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you. Please let me know what price you saw, and I will see what I can do for you.
My name is Brian Royston, and I am Select Blind's brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at brian.royston@selectblinds.com and we can discuss our options. You can also email us at Reviews@SelectBlinds.com.
Regards,