From the business
Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy to put in measurements! Great selection. Will definitely be ordering more of the same style when we finish off our family room.
High quality products, easy to order, wide selections and very fair prices
One of the many blinds I ordered, Select Blind, was sent the wrong size. When I asked to replace it, they requested proof despite the fact I spent over $3000.00 for a $178 accused for the fabrication. And for me was hard to make the measurement took the video and picture. Besides, the quality of the blinds could be better compared to the charges.
Great selection and I am excited for the sale to make these blinds affordable for me
Overall a fairly good experience with shopping. Filters helped a lot, and samples essential. Measuring was fairly easy for interior blinds, but pay attention to depth of window. 1 1/4 inches is minimum, but only allows using one of 2 screws in mounting brackets. I wish they had option of brackets with side by side screws for shallower windows vs. front/back screws. 2 screws will be more secure than only one.
Your website was easy to work with and place the order. The order arrived on the timing of aces, and was exactly what we needed and installation with simple.
Great selection, fast shipping, easy installation and blinds look great.
Website very easy to navigate, and select products that you would like. Simple measuring, easy install with a perfect fit, and fast shipping.
Was able to find the exact replacement blind that I needed (ordered 3 years ago) - happy returning customer!
I really like the blinds. Nice color, good quality, timely delivery, easy to install.
Easy to order, easy to install, and great quality.
Shade is of the exact size specifications that I ordered and fits the window perfectly. Looks very nice on my bathroom window. Seems to be well-made but time will tell as to its longevity. The only complaint I have is that it pulls down hard. Thinking the cord inside is too tight. Hopefully this won't cause the cord to break prematurely like my previous shade.
Will never use them again. The blinds they sent did not fit, and they are unwilling to issue a refund, not even an exchange.
Excellent customer service and blinds are exactly as described and fit perfectly.
All good. But do not want to review every purchase in order to quit getting emails.
Measuring software was helpful. The valance hardware that came with one of the blinds was wrong and even after pictures sent, the new pack was also wrong. The chat room put me on a 30 minute hold. I still do not have the correct balance hardware.
Hello JoAnn,
I apologize because you had a negative experience with us due to your Faux Wood Blinds not arriving with the correct valance hardware you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you. Please send me a picture of what you were sent so I can look to get this fixed for you.
My name is Brian Royston, and I am Select Blind's brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at brian.royston@selectblinds.com and we can discuss our options. You can also email us at Reviews@SelectBlinds.com.
Regards,
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Ray,
I apologize because you had a negative experience with us due to your Mini Blinds not arriving in the measurements you expected. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.
My name is Brian Royston, and I am Select Blind's brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at brian.royston@selectblinds.com and we can discuss our options. You can also email us at Reviews@SelectBlinds.com and reach our design consultant department at 888-257-1840.
Regards,