On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I like the design and material of Select Blinds as well as their excellent customer service and I love that they always have sales.
Beyond happy with the results of our choice. Wanted blackout blinds that matched our wooden trim and would blend in verses standing out. Did extremely well!
High quality blinds, but we had significant difficulty aligning the three brackets so the blind would snap easily into all. It is a big blind, but still is was way more than the 30 minutes advertised.
My size of blind could not be installed by one person alone. Window frame was metal and screws would not advance, even with pre-drilling. Lucky I had a local handyman in the house for a different job. He was able to assist me with the install. Great product and I love the look, though,
The no tool head rails are the best thing that were invented.
This was our 3rd order for custom blinds in our home. The first was for roller shades for our sunroom and the 2nd and third orders were for blinds in our bedrooms. Each order turned out perfectly. Instructions are clear and measuring is made easy. Also the blinds are of great quality. No issues so far.
Easy instructions. Detailed descriptions with plenty of pictures/examples.
Site was very user friendly
Blinds arrived quickly and they fit exactly as needed with all hardware needed
They are a little more sheer and lightweight than I had hoped
Thought I was ordering a regular blind but ended up with something I couldn't use. Their solution was for me to buy another set of blinds, which I did but from a competitor. After leaving a review I was offered a whole 10% discount on a future purchase to make up for wasting money on the first purchase. I'll stick with a brick and morter business in the future where I know what I'm buying instead of vague pictures and descriptions.
Easy to order and I could find my sizes. Fast and easy to order.
Easy to order, easy to install, easy to use. Should I need more/replacement blinds, I would use SelectBlinds again.
Easy to order online and came quickly. Easy to install. Good value purchase for what we needed.
My handyman put up in no time. Now I need a new bay window cushion to blend into the blinds. Any suggestion?
I made a mistake on my measurements, and your staff was able to help me correct it with a reasonable additional cost. Could not be happier. I will be ordering more!
First pass was sent incorrectly. However customer service was great. Sent the correct order pretty quickly.
We are waiting for the replacement. We haven't received any confirmation though.
Hi Eric,
We appreciate your honest feedback regarding the order arriving defective, and I want to help improve your experience with SelectBlinds. Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador
These blinds are nice, but I thought they would be nicer for the price I paid.
SelectBlinds has been my go-to source for blinds for over 15 years. The quality of the blinds is much better than what you may find at the local hardware stores. The prices are reasonable and the customer support is wonderful.
Happy with my order. Easy to install(for my husband anyway). They look great. Glad we took a chance. Just a FYI, the blackout lining feels like a vinyl product, not cloth. Maybe that's normal but not what I expected.
Will be seeing if I can order a plastic guard for the area where you use your hand to raise and lower the blind. Should have ordered tharright away if available.
Very happy with the look and even happier with the savings!
CW
My order was lost the first time I hit order otherwise was good. Samples came promptly. Would be nice if sample of liner would have came too. Maybe I could have requested them and that was my mistake. Big savings compared to our local dealer. Hope all goes well. Anxious to see the final product.
CW
Answer: Semi scam. They do not honor 3 yr warranty. My claim, 6418454 was literally IGNORED with non response.
Answer: They won't accept returns. I ordered shades, which the pictures from their website clear show have a hidden bracket in the same color as the shade. We got bright white brackets that curl around the front of the shade and will be very visible to everyone in the room. They will look like a cheap knockoff.
Answer: I ordered on line from Home Depot. Better quality that Select's private label brand and quick delivery. I received perfect quality shades in 8 days. Select kept delaying and was up to 3 months delivery and counting when I finally was able to cancel.
Loading...
Hi Royce,
We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.
Thank you, and have a great day!
– Brian, SelectBlinds Brand Ambassador