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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
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It took me a while but finally decided on the vertical blinds and I am very happy with the product quality and they are easy to install!
Easy peasy to order.
Perfect fit. Just like other blinds I've ordered in the past from this company.
Return customer. Perfect fit.
Custom blinds at affordable prices!
Ordering and installation was easy. They are a great value. I loved that there were so many color options
I ordered samples for the Roman shades and held them up to our windows at different times of day to ensure they didn't cast a yellow hue. I ended up choosing the Pearl white as there was no yellow that came through the sample at any time of day. Upon installing the shades, I noticed the entire border of the shade is pure yellow - not the same color as the inner shade. They look terrible and grungy. I needed to get more shades for the rest of my house and will be looking elsewhere due to the complete color difference of sample and shade and the lack of customer service I received when submitting a claim. Would not recommend selectblinds to anyone and would not trust their samples at all
Excellent quality and service and delivery and execution and commitment
Site is easy to use and the prices are comparable to other sites
I ordered the William Morris Roman Shades for 3 windows. From samples, to the order process, to receipt of the well packed, beautiful shades, I couldn't be happier. My husband installed them easily. I love my new shades!
The whole experience was surprisingly easy and more affordable than I was anticipating.
Always an easy process when it comes to ordering and installing.
User friendly website which made ordering size I needed very easy
Was harder to put up than anticipated; as had existing shade in place. The existing prongs and holes needed to be replaced, and did not put valance on. Window is small bathroom window.
This is the second time I've ordered and was very pleased with first order so I thought, "Let's do it again.
Easy to use website and ease in ordering.
I made a mistake when ordering one of the seven blinds I ordered. Instead of a "sorry we shipped what you ordered" I got a, "these things happen, we will ship the correct size to you, just pay for shipping"
I purchased a large order at a 50% off sale. But there was a problem with PayPal and the order was not processed. I followed up after 2 days and was told my order didn't go well. The customer service representative honored the 50% off plus a extra 5% on top of that for my troubles.
Had to use the oops, remake option, and the customer service was wonderful. It makes ordering online a bit less nerve-wracking.
Answer: Semi scam. They do not honor 3 yr warranty. My claim, 6418454 was literally IGNORED with non response.
Answer: They won't accept returns. I ordered shades, which the pictures from their website clear show have a hidden bracket in the same color as the shade. We got bright white brackets that curl around the front of the shade and will be very visible to everyone in the room. They will look like a cheap knockoff.
Answer: I ordered on line from Home Depot. Better quality that Select's private label brand and quick delivery. I received perfect quality shades in 8 days. Select kept delaying and was up to 3 months delivery and counting when I finally was able to cancel.
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Hi Jenna,
We appreciate your honest feedback about your Roman Shades, and I want to help improve your experience with SelectBlinds. Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador