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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
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Easy to navigate the order form. Nice choices! Each selected item was clear and easy to understand.
Very easy to do online. Very pleased with quality of blinds so far. Measurements/sizes were perfect.
Told October 1st week. It's now the 23rd and no sign of our Blinds, sad times I feel like I got ripped off
I love the material, color, and quality of my blinds. However, one of two is missing a part and the other is a bit akimbo - one side hangs differently than the other.
Hi Paige,
We appreciate your honest feedback about your Top Down, Bottom Up Woven Woods and I want to help improve your experience with SelectBlinds. Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador
One of the blinds from my initial order was defective, but after sending the them a video, my blind was promptly replaced.
Only one thing: take too long to wait for my order
Would have liked to have more prominent "check your order before placing" option. I found it but it was tiny.
I have ordered before. Great service and great products
Site is very simple, user friendly. Would and have recommended to friends and family
Easy to order custom Roman shades for my French doors. Guide was easy to use to measure them correctly. Work great and just Velcro to door.
Good product, received on time, and excellent price and service.
The promised delivery date was missed and I wasn't given any update status after the label said created until I asked. Also received two different materials for the pulls when I ordered two of the same blind.
Hi Claire
Thank you for sharing your experience. We strive to accurately communicate shipping and handling information, and we will take your feedback into consideration. In the meantime, I’d like to help make your experience better! Please email me at BrandAmbassador@selectblinds.com so we can discuss how I can help make things right.
Thank you!
– Brian, SelectBlinds Brand Ambassador
They fit as expected, look nice, and block the light. My husband is thrilled!
Ordering was fine, I appreciated the tips about measuring the window on the door. They arrived quickly and were simple to install. The shades feel like pretty good quality and I'm very happy with the color. My only complaint is that one of them continuously falls down which is super annoying and I will probably have to find a new way to secure it which is unfortunate. It seems like the adhesive strip is not strong enough to hold the weight of the shade. I'm a little disappointed it wasn't easier to just put them up and enjoy how they look without messing with it on a daily basis.
Hi Meghan,
We appreciate your honest feedback about your Roman Shades, and I want to help improve your experience with SelectBlinds. Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador
Samples come quickly, ordering process is easy, product is high quality.
This is my third purchase from SelectBlinds and I am confident it will be as perfect and beautiful as the first two. Couldn't be happier.
Excellent quality workmanship excellent quality material and workmanship
Easy, easy, easy! Was scared to death about measuring, but it was so easy! Great selection at affordable prices, with great discounts added on! Couldn't be beat and I searched everywhere!
Service was great and I am very happy with the blinds
I am very pleased with 7 blinds...unfortunately the last blind ordered in an oops moment did bot arrive with the same lifting and lowering mechanism as the others.arrived with string pulley..
Answer: Semi scam. They do not honor 3 yr warranty. My claim, 6418454 was literally IGNORED with non response.
Answer: They won't accept returns. I ordered shades, which the pictures from their website clear show have a hidden bracket in the same color as the shade. We got bright white brackets that curl around the front of the shade and will be very visible to everyone in the room. They will look like a cheap knockoff.
Answer: I ordered on line from Home Depot. Better quality that Select's private label brand and quick delivery. I received perfect quality shades in 8 days. Select kept delaying and was up to 3 months delivery and counting when I finally was able to cancel.
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Hi Alexander,
Thank you for sharing your experience. We strive to accurately communicate shipping and handling information, and we will take your feedback into consideration. In the meantime, I’d like to help make your experience better! Please email me at BrandAmbassador@selectblinds.com so we can discuss how I can help make things right.
Thank you!
– Brian, SelectBlinds Brand Ambassador