On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Well designed and efficient web site - made it easy to find what we wanted and to place our order
Very good only the hold down plastic bracket was broken when we received it
Received great samples and fantastic customer service support!
I ordered a printed shade and when it arrived ( in less than a week) it had black spots on the "fabric".
I sent a picture and requested a replacement. The shade was promptly reordered and delivered within a week. No charge, of course.
I have ordered many window coverings from select blinds. Prices are good, customer service is good, product is good. I don't even shop around anymore.
Everything is hunky dory so far. I'll give you a final assessment once I receive the blinds and their installed.
You do your best to give DIYers the confidence to measure and install their own blinds. After just purchasing 9 shades for my home, I more than triple checked my measurements but I'm still nervous until they arrive and I can see them in person. I hope all of my worrying and re-reading all of your helpful tips and videos that I'll be a happy camper! :)
Easy to order and easy to hang exactly as they portrayed it to be
Need to be able to cut headrails closer than +/- 1/8". Should be able to cut the head rails within 1/32-1/16" for a better fit.
Really specific and easy directions to help me measure the blinds and make sure they fit. Shopping was fast. Installation a breeze.
Blinds were exactly what I ordered and great quality. Order process online was easy but installation was a bit difficult.
The measuring instructions were easy to find and easy to follow, so I'm hoping I measured properly. The website was clean and concise and a breeze.
Very easy to order. Great selection and great pricing
I wanted to try these blinds but have not had the chance to put them up.
This is my second order. I love my first blinds so much that I am continuing the room with the same blinds.
The blinds arrived timely, were extremely easy to install and work beautifully. I took a lot of time to precisely measure and determine which of the samples was exactly what I wanted. This is my first experience with motorized blinds and will definitely order motorized again.
Received and installed by this 70 year old woman! Easy to follow instructions and great product. Price can't be beat!
Good price, easy to install even in our cement walls, and awesome customer service. The blinds look and feel great!
About 10 days from order to delivery. Color looks like what I ordered, ready install inside sill.
I like the look and they operate smooth.
Suggest order 2" more on the length but subtract a 1/4" on width with your edge to edge sill measurement.
The blinds are beautiful but smaller than requested
Hello Marisa,
Thank you for reaching out to us! We apologize for your concerns about the measurements you received. In order to verify if your products were made correctly or not, we just need a few photos of the product from you.
For each product affected, please take 2 photos using a steel measuring tape. If the discrepancy is for the width you will measure end to end across the headrail only. If it is for the height, you will need to fully lower the product and measure from the top of the headrail to the bottom of the bottom rail.
The first photo should show the whole product with the measuring tape going end to end and the second photo should be a close-up of the final measurement. Also, please confirm the size of the shade(s) in the response for the order you are sending photos.
Please note warranty remakes cannot be altered from the original order. If you need to change your measurement please refer to our FIT Guarantee.
Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador
Everything went smooth and quickly. The quality of the product is perfect.
Answer: Semi scam. They do not honor 3 yr warranty. My claim, 6418454 was literally IGNORED with non response.
Answer: They won't accept returns. I ordered shades, which the pictures from their website clear show have a hidden bracket in the same color as the shade. We got bright white brackets that curl around the front of the shade and will be very visible to everyone in the room. They will look like a cheap knockoff.
Answer: I ordered on line from Home Depot. Better quality that Select's private label brand and quick delivery. I received perfect quality shades in 8 days. Select kept delaying and was up to 3 months delivery and counting when I finally was able to cancel.
Loading...
Hi James,
Thank you for your honest feedback. I will pass this along to our team so they can address these technical and promo issues, and I’d also like to make things right for you. Please email me at BrandAmbassador@selectblinds.com so we can talk about how I can do that!
Thank you!
– Brian, SelectBlinds Brand Ambassador