On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My experience was excellent. Easy to order, arrived very quickly, easy to install. I was very pleased with SelectBlinds in that were helpful in sending me samples so that I could choose the style and the color prior to committing to the purchase.
The blinds are great, easy to install, good price point and blackouts, all I wanted. This is my second time buying window treatments from this company and if I need them again I will come back
FedEx is the worst carrier without question in my opinion and they disappointed as usual. 2 of the 6 blinds that I ordered were reboxed in a gigantic box and the 2 binds were hitting into each other getting dented and scratched. We notified SelectBlinds and they replaced them right away. I recommend they switch to UPS if they want their customers to get the best experience.
Good value and good product. Seamless ordering. Installation a bit tricky but blinds look great.
We were able to order on line, received samples quickly and made our decision. We ordered, and the blinds came in about a week to ten days. The instructions were easy to follow.
Easy, beautiful and fast! Product is great and assembly was super easy!
Although the blinds were wonderful, we requested the replacement of two valances. We were assured they would be sent out quickly and yet we have not received the replacements.
AJ was fantastic in helping me to pick the perfect blinds for our living room, and at what I think was a very fair price. We love our new blinds, just as we've loved all of the other blinds in our home (also from Select Blinds). I happened to mention to her that one of our kitchen blinds had never hung straight, and she put me in touch with the service dept. As we had a five year warranty, Select Blinds remade that blind for us at no charge. The new one hangs perfectly straight, and I couldn't be happier. We will come back to Select Blinds for any future purchases. Thanks so much for your help, AJ!
Ordering was very easy. The blinds are perfect. Will definitely buy more from this site.
Happy with the sample ordering, placing the order, the final product as well as their customer service. I ordered cellular shades and satisfied with the quality delivered.
Perfect Customer Service! Blinds are perfect just like all of our orders
Easy to order, arrived 10 days later, good installation instructions.
Ordered 3 Levelor blinds with cords on both tilt and vertical and all 3 came with tilt wand and pushbutton vertical. Customer Service corrected the order and the 3 new blinds I had originally ordered with cords were shipped to me 2 weeks later. Great job on their end to correct their mistake.
Easy to select measurements and details about the products.
Would highly recommend to anyone looking for quality blinds easy to install and economically prices!
Answer: Semi scam. They do not honor 3 yr warranty. My claim, 6418454 was literally IGNORED with non response.
Answer: They won't accept returns. I ordered shades, which the pictures from their website clear show have a hidden bracket in the same color as the shade. We got bright white brackets that curl around the front of the shade and will be very visible to everyone in the room. They will look like a cheap knockoff.
Answer: I ordered on line from Home Depot. Better quality that Select's private label brand and quick delivery. I received perfect quality shades in 8 days. Select kept delaying and was up to 3 months delivery and counting when I finally was able to cancel.
Loading...
Hi Linda,
Thank you for your honest feedback about the valances you are awaiting receipt of. I looked and see your Valances are expected to be delivered by the end of day (https://www.fedex.com/fedextrack/?trknbr=708589655446&trkqual=12026~708589655446~FDEG). I will pass this along to our team so we can improve our customer experience. In the meantime, I want to help make things right for you. Please feel free to email me at BrandAmbassador@selectblinds.com so we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador