From the business
Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Despite getting my blinds for 60% off they came in stapled together uneven with the flaps in the side super glued on (two fell off coming out of the package) and without a liner in them there is no point in having blinds at all.
Easy ordering🥰delivery was quick and easy to install. We love them!
DO NOT USE SELECTBLINDS!
This is the second replacement of a broken blind after less than two years. As you can see, it failed miserably. Customer service put me through hoops to get a new one which is now totally busted.
Hi Dylan,
We value all feedback, and we would appreciate it if you could provide more information about your experience to help us improve. Please don’t hesitate to contact me directly at BrandAmbassador@selectblinds.com so that I can address your concerns. Thank you for the time, and I hope to have the opportunity to make things right.
– Brian, SelectBlinds Brand Ambassador
The incorrect address appeared on my invoice. I didn't notice until order was about to be shipped. Package was intercepted and sent to correct address.
Was satisfied with the product and ease of installation
The salesman promised by Thanksgiving, installed after.
Hi Delgadillo,
Thank you for sharing your experience. We strive to accurately communicate shipping and handling information, and we will take your feedback into consideration. In the meantime, I’d like to help make your experience better! Please email me at BrandAmbassador@selectblinds.com so we can discuss how I can help make things right.
Thank you!
– Brian, SelectBlinds Brand Ambassador
I called the call center and was greeted with a very kind and knowledgeable agent. She assisted me in putting together an estimate for 4 window bamboo Roman shades with liners. I had ordered one previous shade that did not have a liner. She shared that the blind that I had ordered and received did not come with a liner. She was very helpful in identifying an alternate shade close to the color I had ordered with my first shade. She expedited samples of the blind colors and liner colors. Once I received them I called her back to order the final order for the four windows. She was very clear on explaining the time frames for order cancellation if necessary and provided me with her email for any additional questions. This experience was one of excellence. Thank you select blinds and thank you Crystal Manriquez!
From ordering to receiving it was a great experience!
Fast response and delivery. Directions about how to install well written and efficient.
The zebra blinds were a perfect choice. They look amazing!
Easy to order and they updated me on the process and shipping.
Packages arrived. Have not opened packages yet. Hopefully everything should be in good condition for installation over the weekend. Thanks for checking.
It was good. I originally bought one for my front door at Home Depot. So I went online and bought a new one to replace the one that broke.
I have used select blinds for all my window needs, but until this order they have been great. The swatch they sent was no where near the actual color I received. I am very dissatisfied with the color of my Roman shades. And due to the return policy I am stuck with them. Don't trust the swatch colors.
Hi Justin,
Thank you for letting us know about your experience! We strive to accurately represent our products, and we will take your feedback into consideration. If you can send me a picture of the sample you were sent and choose, versus the color your Roman Shades arrived in, so that I can look into this further? In the meantime, I’d like to help make things right for you! Please don’t hesitate to contact me directly at BrandAmbassador@selectblinds.com so that we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador
The young man that helped me was very helpful and answered all my questions
We ordered and received our blinds within about two weeks. They fit our space perfectly. We are very happy with the purchase!
Blinds are so nice Large one remote control (72) inches long showed some space between top of window and blind So husband put up small piece of molding Can hardly see the molding matches perfectly Very happy with them.
From ordering the blinds to putting them up was smooth sailing! There were no problems at all! I would recommend these blinds to anyone wanting to spruce up their room.
Instructions were clear and the blinds seem like high quality.
Easy and I appreciate that. Helpful info while ordering. Thanks
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Carson,
We appreciate your honest feedback about your blinds, and I want to help improve your experience with SelectBlinds. Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador