From the business
Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
At the age of 80 it was easy to install in windows.
I ordered blinds four years ago and loved them, so decided to order a few more. STILL the highest quality and the speediest delivery. Arrived in great condition, easy install instructions and already up! Love them.
These are quality and very attractive blinds. I'm extremely happy with the fitment and appearance!
Ordering was easy, shipping was on time, and the blind fit perfectly.
Instructions & installation were easy. Product looks attractive & durable. My only issue is removing the blinds to readjust or to clean them. It takes a lot of hand strength to compress the head piece spring.
Easy online ordering. The finished shade was exactly as described. Installation instructions were straight forward and easy.
Had not received the correct order due to mis communication. Was credited and purchased what I wanted
This is the second time I have ordered blinds from this company would highly recommend!
Very pleased with my blinds. The quality is great and they were not difficult to install
Like me please don't end up ordering two sets of blinds. I followed their recommendation and those blinds ended up being actual size. Don't be fooled.
They don't have any return policy. Double think and check everything you order.
Between their non refundable policy and long waiting time for actual person customer service, I ended up paying for a second set without a discount.
Their recommendation only gets then to do more business and it's not user friendly.
I do not recommend this website to order your blinds.
Ordered new blinds to replace ones that got damaged in a renovation. Came quick, got perfectly, and colors still matched the old blinds correctly.
Purchase Roll Up Shade for a window that gets morning sun. Decided on Velcro to avoid hanging rods and drilling holes. Perfect fit, quality fabric and simplicity of rolling down and up.
Fast shipping on order.
Thank you for being a superior customer oriented company that provides quality workmanship.
If you measure correctly, everything comes as described and in great condition. Perfect experience.
I got 5 zebra blinds and sliding door blinds. Only regret is that I didn't buy the automatic blind openers.
I ordered 3 different blinds for my daughter's room with the no tools headrail option. One of them, didn't fit my window frame. They made the headrail too long. Their fault. It's been almost a month...and my claim is still pending. They do not have a direct phone number to talk to someone. It's all my chat ot email. Everytime I send them a message to see the status, either they apparently are still missing more information from me, or missing more photos, or the production team still reviewing my claim. I still don't have my blind installed and I still don't have any idea when they will help me or when they will send me the correct replacement. We spent almost $800 for a product that was defective and we need scramble and email them constantly for a no resolve warranty. Awful customer service. DO NOT BUY FROM THIS COMPANY...
Hi Nicole,
I want to apologize for the negative experience you have received. We appreciate your honest feedback about one of the Roman Shades in the bedroom, and I want to help improve your experience with SelectBlinds. I looked and have approved a remake for the Roman Shade in the room labeled Bedroom /Victoria Front left. Please email me at BrandAmbassador@selectblinds.com if you have any further questions or concerns.
Thank you!
– Brian, SelectBlinds Brand Ambassador
Blinds are wonderful and easy to put up. Very nice material.
Had the best experience from ordering samples to placing my order. The customer service dept is very helpful. Special shoutout to Terri Soukup for her assistance! Product is fantastic. Perfect fit and we're just in love with our new blinds!
Both quality and price were good. Turn around was acceptable. I like the way they just get you to give them the exact size of your opening and they deal with how much to take off. Installation was easy blind colors were fine. All in all, I was very pleased.
I measured correctly but the blinds will not fit. Trying to think of solutions to still be able to use them.
Website was great! Easy to navigate items and place order! My blinds are wonderful.
LOTS OF OPTIONS FOR WEIRD SIZE WINDOWS AND FAST DELIVERY. They gave me a fair option to work things out
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Rahul,
We appreciate your honest feedback about your Roller Shades, and I want to help improve your experience with SelectBlinds. Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador