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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
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Use motor mount bracket on right.
Look for charging port on right.
Site would not allow me to enter my full zip code.
How to measure instructions are not clear. I was told to measure and select blinds would add to accommodate valance & another said to add 4".
Product fit well and looks great once installed but took over two weeks to arrive. Previously received orders in 10 days or less.
The fabric on these roman shades is very heavy therefore, the velcro attachment does not hold. Hoping I can make it work with a staple gun. They would also look.much better it there was a return. Very diappointed.
Should of been sent out next day
Worthless customer service
Hi Peter,
Thank you for your honest feedback about the parts order. I will pass this along to our team so we can improve our customer experience. In the meantime, I want to help make things right for you. Please feel free to email me at BrandAmbassador@selectblinds.com so we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador
Easy ordering & checkingout. Fast delivery. Customer service very helpful. If there is a problem warranty can fix it. We love the shades and they help keep the hot sun out.😊
Very nice Great help on the phone when ordering. The blinds stick out a little off the window because of the long brackets. Good workmanship
Right order, right color and size is perfect. My purchase will be installed this week and from the product I know I will be pleased.
Fits perfectly, looks great, cute print on fabric. The fabric is so thin even with a liner that you can't see the pattern when the sun shines through. Looks great at night!
I was originally very sceptical of the product due to the price point but I was pleasantly surprised by the sleek look and the grade a material used. I did have to enter a claim but it was simple and fast. I didn't expect that. I will be buying more for the rest of my home.
Very easy to do with plenty of info from the online site and the actual delivery
Customer service was excellent and helped us with our order. Blinds were received relatively promptly. Easy to install, good quality, look great.
I order 3 blinds for my dining room. I loved them so much, that I ordered or my living room, bedroom, office and guest room!
Only downfall was my order was delayed due to product being on back order. Had to wait longer that I had hoped for delivery
We ordered eight lift and lock Premeir Blackout single cellular shades. I had a great experience ordering and chatting with customer service regarding color choices. The only reason that is not a five-star review is because of the eight shades, one of the buttons on the lift and lock often gets stuck, not allowing it to raise.
The blinds fit perfectly and are very very good quality. I would definitely order again. Delivery was faster than stated originally.
Great selection with easy direction on how to measure and order. Arrived in a timely fashion and easy to install. Good quality achieving the look I wanted for a fraction of the price of custom order from Big Box stores.
Plenty of options, colors and prices. Customizable. And if you mis-measure, they'll send you the correct size for $50. I've made 2 purchases from this company to put shades in my brand new home and I'm very pleased with the quality
Wish they would offer refunds on blinds that did not fit
This was my third time ordering from SB. Order was late by over a week and when I reached out I was told that it was stuck in customs in Mexico. Funny enough they shipped it from San Diego a few hours after my call. Really felt like they dropped the ball and were trying to cover their tracks. Would have been fine if they just admitted their mistake but that plus how difficult it was to even reach a live person, turned me off from using SelectBlinds ever again.
Hi Andrew,
Thank you for sharing your experience. We strive to accurately communicate shipping and handling information, and we will take your feedback into consideration. In the meantime, I’d like to help make your experience better! Please email me at BrandAmbassador@selectblinds.com so we can discuss how I can help make things right.
Thank you!
– Brian, SelectBlinds Brand Ambassador
We ordered 7 Premium Cordless Blinds w/ cassette with fabric insert ( 53w x 60h"). Size was perfect. Mounted directly to window trim. Very good quality and extremely easy to install. Very functional and they look great.
The blinds were very good quality, arrived on time and were easy to install.
Answer: Semi scam. They do not honor 3 yr warranty. My claim, 6418454 was literally IGNORED with non response.
Answer: They won't accept returns. I ordered shades, which the pictures from their website clear show have a hidden bracket in the same color as the shade. We got bright white brackets that curl around the front of the shade and will be very visible to everyone in the room. They will look like a cheap knockoff.
Answer: I ordered on line from Home Depot. Better quality that Select's private label brand and quick delivery. I received perfect quality shades in 8 days. Select kept delaying and was up to 3 months delivery and counting when I finally was able to cancel.
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Hi “Name”,
We appreciate your honest feedback about your Roman Shades Velcro, and I want to help improve your experience with SelectBlinds. I submitted a parts order for new Velcro to be sent out to you for the Shades. Once they get shipped out, you will receive tracking information. Please email me at BrandAmbassador@selectblinds.com with any other questions.
Thank you!
– Brian, SelectBlinds Brand Ambassador