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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
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The person we dealt with, was very good about dealing with us and making sure our sizes were right in the order was right
I love these blinds. They are beautiful. However, the brackets were way too short. The directions that were included were not the same brackets that I received. I tried to order new ones but the ones in the directions were not on your web site. My son-in-law worked for hours trying to improvise. He did it. But I'm afraid they might not hold up on my window.
It was easy to order what we had to replace and didn't take long to get them
We live the top down, bottom up blind. It fits perfectly and compliments the room.
I first placed my order I believe in early May. I was told the order would be delayed until mid June. I then got another email saying they would be delayed until September. When I reached back out to find out if they would offer any discount for not canceling my order or they did not bother to respond.
Ordered additional soft shades in another color for the main floor of the cabin. They fit very well including the patio door. Very pleased with the look and results. Appreciated getting samples for color before ordering the first set!
Received everything in good timing, packed and shipped well. Was missing bracket hardware for the largest shade for sliding glass doors. Still have not received hardware.
The shade came quickly and fit perfectly but mine have a green spot on them that should not be there.
Hi Lauren,
We appreciate your honest feedback about your Woven Wood Shade, and I want to help improve your experience with SelectBlinds. Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador
They are quick to fulfill an order and take your money and even deliver the item but not resolve issues.
Hello Betzaida,
I am very sorry for the issues you have experienced. What I can do for you is provide partial store credit to reorder a product that fits your needs. I would like to make things right for you, so please let me know your thoughts on the resolution.
If you have any questions, please let me know.
Thank you!
– Brian, SelectBlinds Brand Ambassador
Blinds are as advertised and work well. We had problem programming them some go up when press down arrow and some do the opposite. Programming instructions leave much to be desired. Diagram labels location of pairing button. Instructions use terms pairing button and program button, however diagram does not show which of the several buttons is the programming button.
We love our Roman shades. They really elevate the room and were the easiest installation we have ever tried
Very good service.
My only complaint which could have been my fault for not catching it is the blinds don't block the daylight. Which is what I thought I was getting.
Highly recommend! Easy install, love the look, work great!
Large selection! Only place i found blue shades I liked. However, they took a month. That's not the part that I'm not happy with. The 22" blind, does NOT go up, when pushed. It doesn't work properly
These blinds are great quality, easy to use, and super easy to install. I had them up in less than 10 minutes. Highly recommend. Fantastic product.
I have weird window sizes, so ordering blinds are a challenge.I ordered specific sized blinds and there were endless color choices and blind choices. Excellent website, ease of use and access. The only non positive aspect is that they are on the pricey side and they smell funky. The smell goes away once they are hung.
The quality and look of the product is good. Installation wasn't too bad, but the instructions could use some work. Seems like it was just one generic pamphlet for multiple styles of blinds (ie: do this if it's this style, but do this if it's this style). It would be nice if they broke it up and put specific installation for just your product type.
Otherwise, it looks great and does the job. I ordered blackout for a skylight over our bed and it makes the room feel totally different while allowing us to sleep longer on summer mornings!
I was unable to determine what sizes I needed. I called and spoke to a representative who quickly calculated the sizes for me. The process was very quick and easy and the representative was extremely friendly. The representative was also able to locate all previous purchases made by others so I could order the same style and color.
I was happy with the product initially but four days after a problem I have no response.
Hi David,
Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at BrandAmbassador@selectblinds.com so we can discuss your experience more and find a solution.
Thank you!
Brian, SelectBlinds Brand Ambassador
Answer: Semi scam. They do not honor 3 yr warranty. My claim, 6418454 was literally IGNORED with non response.
Answer: They won't accept returns. I ordered shades, which the pictures from their website clear show have a hidden bracket in the same color as the shade. We got bright white brackets that curl around the front of the shade and will be very visible to everyone in the room. They will look like a cheap knockoff.
Answer: I ordered on line from Home Depot. Better quality that Select's private label brand and quick delivery. I received perfect quality shades in 8 days. Select kept delaying and was up to 3 months delivery and counting when I finally was able to cancel.
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Hi Andrea,
Thank you for your honest feedback about your Tri.-Shades and their backorder. I will pass this along to our team so we can improve our customer experience. In the meantime, I want to help make things right for you, so I have upgraded you to our 5-year Limited Warranty and processed a 20% refund back to you. Please feel free to email me at BrandAmbassador@selectblinds.com so we can discuss any other possible issues.
Thank you!
– Brian, SelectBlinds Brand Ambassador