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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
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Excellent experience throughout order and step by step installation. Second time ordering. Love the blinds. Customer service extremely helpful.
Easy to order prompt production, and fast delivery. The blinds fit perfectly. Thank you. Easy to order and prompt production. The item was delivered quickly.
I was pleased with the ordering process and delivery. Love these blinds!
Disappointed in the color of top and bottom rails. Very dark in comparison to color of shade.
Easy ordering came quickly easy to put up and look very nice.
We ordered a large Roman shade for our kitchen garden window. It was very easy to install and looks great.
Nice selection of products, with seemingly endless styles to choose from.
Need to thank Technical department for going over the better options/pricing for our requirements. Good Quality, Ease of installation and use. Need to monitor for the longevity.
Definitely recommend to others
Blinds are harder to put up than the video depicts. The plastic guides for up and down are cumbersome and hard to affix to the blind. Overall the installation was difficult and took longer than the video shows. The look of the blinds however is spot on. They look great once installed
The blinds are just what I ordered. Ease of ordering/measuring.
The samples made my choice extremely easy.
Kid friendly
No issues from time of order to delivery. Would order from this company again!👍
Blinds are great, good quality and easy to install- shipping was slower than indicated
Ordering was easy and blinds were delivered in a timely manner. Easy to install. Very happy with this purchase and will order from them again!
A friend recommended I buy these. Received correct sizes and they look beautiful! Easy install and excellent customer service 😊 highly recommend
Selecting, and checking was a breeze! Nothing complicated.
With the samples on hand, it was easy to order our large window blinds. The fit was perfect and easy to install.
Very satisfied, the order was delivered as promised, the product was a good quality, I have used their services before and recommend it to others.
Ordered a specific size length and what I received was way too long. Now it has to be shortened a lot of work will not order from you again
Hello David,
Thank you for reaching out to us! We apologize for your concerns about the measurements you received. In order to verify if your products were made correctly or not, we just need a few photos of the product from you.
For each product affected, please take 2 photos using a steel measuring tape. If the discrepancy is for the width you will measure end to end across the headrail only. If it is for the height, you will need to fully lower the product and measure from the top of the headrail to the bottom of the bottom rail.
The first photo should show the whole product with the measuring tape going end to end and the second photo should be a close-up of the final measurement. Also, please confirm the size of the shade(s) in the response for the order you are sending photos.
Please note warranty remakes cannot be altered from the original order. If you need to change your measurement please refer to our FIT Guarantee.
Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador
Answer: Semi scam. They do not honor 3 yr warranty. My claim, 6418454 was literally IGNORED with non response.
Answer: They won't accept returns. I ordered shades, which the pictures from their website clear show have a hidden bracket in the same color as the shade. We got bright white brackets that curl around the front of the shade and will be very visible to everyone in the room. They will look like a cheap knockoff.
Answer: I ordered on line from Home Depot. Better quality that Select's private label brand and quick delivery. I received perfect quality shades in 8 days. Select kept delaying and was up to 3 months delivery and counting when I finally was able to cancel.
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Hi Mary,
Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at BrandAmbassador@selectblinds.com so we can discuss your experience more and find a solution.
Thank you!
Brian, SelectBlinds Brand Ambassador