On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
We received our new blind for the guest bedroom which I had redone and was excited to see the color and get it hung.
The inside mount did not fit but my husband made it work. The blind was shorter than the measurements I sent in.
The blind is really nice and well built. Absolutely love the color! It totally blocks out any light and that is what we wanted.
Pretty easy to install and happy with the product. Easy to use the website to order and delivered on time.
The order process went well, with helpful information about type, size and color.
Ordered by phone, which actually saved me time and money. Received them in a short period of time; no issues. It took 10 minutes per blind to install. We will order more for other windows in our house.
Simple to install. They did remove more than expected to clear finished openings
I have been a customer of Select Blinds now for a number of years. They have excellent customer service and their products are superior to others,
These blinds are really nice quality and are very attractive. So much so, that I ordered two more for my foyer/mudroom area. The installation was very easy and took my husband less than 10 minutes and required zero tools.
I have existing shades and needed a replacement. It was easy to find what I wanted and place the order. The shades came quickly and we're easy to snap into my existing bases.
Great experience. Exactly what I wanted and everything came faster than I expected.
Ordering was simple. The timeframe for delivery was accurate. The blinds arrived when they were expected so we were able to have someone at the house to receive them. They are now up and they look beautiful. Thank you so much for speedy delivery and great products.
Perfect fit, fast arrival, beautiful white color and can't see the black inner color.
I love it that I could find the right size and the type I was looking for
Blinds are fine but cannot attach valance since clips don't fit
Hi Katherine,
Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at BrandAmbassador@selectblinds.com so we can discuss your experience more and find a solution.
Thank you!
Natasha, SelectBlinds Brand Ambassador
Easy and detailed explanation for measuring
I order two different times, First Lady was SOOOOO helpful and order was great
2nd was a guy, not so helpful had issue.
Had to call CS, they were different company's so the remote wouldn't work for 3 blinds, CS took care of that sent the right remote quickly. Thankful
We had custom roller blinds made for our bathroom. The quality is excellent and the directions for measuring our perfect. If you follow the website you'll have no problem fitting your windows exactly.
The person that helped me with my order was very knowledgeable and helpful. I wanted the same blind as I had ordered in the past and they were able to locate my previous order and help me.
Fast service. Perfect for our space good quality and will order again
Careful as I was, I did make a mistake! Select Blinds was ever so gracious & replacements were promptly shipped, no charge and no problem. I'll never order any where else and I'd give them 10
STARS IF I COULD! Knowledgeable, helpful and friendly!
I ordered blackout cellular blinds for 3 windows and a shade for another room. The blinds arrived safe and sound and my son-in-law installed them. He did a great job and apparently the directions were clear. I ordered by phone and the customer service guy was very helpful!
I've bought several varieties of blinds and all have been quality products. Ease of ordering, packaging was very good and price was good.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Diane,
Thank you for your honest feedback about your Modern Luxury Room Darkening Roller Shades. I will pass this along to our team so we can improve our customer experience. In the meantime, I want to help make things right for you. Please feel free to email me at BrandAmbassador@selectblinds.com so we can discuss our options.
Thank you!
– Brendon, SelectBlinds Brand Ambassador