On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I've now ordered 3 blinds from select and each time they came on time or earlier, exactly as described, and with easy instructions (or links to instructions) for installation.
I love how easy the blind was to install. The fabric is nice quality. Shipping was included and arrived quickly.
We paid extra for the cordless blind and I wish it worked a bit better. They included a plastic clip to keep the blind clean but it looks cheap.
All in all, I'm happy with the blind..
I just placed my 3rd order within 3 months. ALL of the blinds I've received have been perfect! The instructions for measuring and hanging couldn't be any easier and the finished product is outstanding! I've received so many compliments.
This is my 3rd order in the last 2 months and I couldn't be happier. Ease of ordering, customer service and the quality of the blinds...outstanding!
I measured the old ones and ordered the new ones. They arrived in a few days and I installed them. They fit and work perfectly.
What else can I say?
Will be getting 2 more soon. Going to be doing one room at a time
Checkout online was a bit difficult trying to find the brand and style i was looking for specifically. Keywords were affecting the search results differently. Shipping was fast, and only one set of blinds out of 8 were damaged.
Quality of material mediocre. Width of blind is in correct - yes. The ends have housing that is not taken into consideration - yep!
Fast delivery. I wanted the blinds to open from center. I that is what I got.But did not expect the opening rod to be in center. Was expecting it to have a chain opener on the either side. Next time I order it will have opening on either side
It was easy to order, arrived quickly, and I received a nice blind at a decent price. However, I've had it about 3 weeks now and have received multiple emails and now texts, over the holidays, pushing me to leave a review. That's a bit ridiculous. I had it for over a week before I even had time to open it, due to working long hours.
Great quality shades but terrible customer support. Bought three motorized honeycomb shades and all three of them had the same problem.with the motorized wand not operating properly when first installed. Programming them with the instructions provided took a lot of trial and error settings before I got them to operate properly. Also contacting customer support was difficult at best snd the help provided by their Chat support was not very helpful. There needs to be more person to person support instead of just providing videos and pdfs that only address general problem situations and not specific ones. It is a shame customer support is bad because the quality and price of the shades is very good. Will ptonsbly not buy any more shades from them because if the of customer support
Look nice and went up easy. One small issue is end stops were large making blind too wide. I removed them and have no issue
Followed the measuring directions and placed the order with confidence. Product was delivered quickly and was easy to install.
Everything came in wonderful condition and fit perfectly. They look wonderful.
Blinds were perfectly measured and easy to install. Delivery was prompt. The blinds are crazy good and a great value
Super easy ordering and were delivered quickly. We updated our ski condo by 30 years just by getting new blinds.
There's a reason why these blinds are not pictured in fully raised position. Even though they are flat fold they are very pouffy when raised. Wrinkles and creases that won't steam out, and they raise unevenly. Every morning I have to readjust so they are level. Tension pulls unevenly on right side. $1,100 for two windows of sloppy shades.
Hi Maggie,
Thank you for your feedback. We want to help you create spaces you’re proud of! Please don’t hesitate to contact me directly at BrandAmbassador@selectblinds.com so that we can discuss our options.
– Natasha, SelectBlinds Brand Ambassador
I ordered Venetian blinds for one window in my bedroom. They arrived on time, were easy to install, and give my bedroom privacy and an attractive look. I recommend this store.
I had an issue with the shade being larger than my window frame, and until this day, I haven't received any response with what they can do for me!
You should have a space that allows you to shop for blinds/shades by maximum window depth. I only have a 2" depth window frame and a 1 & 1/4" frame and is very hard and time consuming to go through many different options just to see if the depth is going to work with those options!
Answer: Semi scam. They do not honor 3 yr warranty. My claim, 6418454 was literally IGNORED with non response.
Answer: They won't accept returns. I ordered shades, which the pictures from their website clear show have a hidden bracket in the same color as the shade. We got bright white brackets that curl around the front of the shade and will be very visible to everyone in the room. They will look like a cheap knockoff.
Answer: I ordered on line from Home Depot. Better quality that Select's private label brand and quick delivery. I received perfect quality shades in 8 days. Select kept delaying and was up to 3 months delivery and counting when I finally was able to cancel.
Loading...
Hi Sheldon,
Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at BrandAmbassador@selectblinds.com so we can discuss your experience more and find a solution.
Thank you!
- Natasha, SelectBlinds Brand Ambassador