business logo of SelectBlinds

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.


selectblinds.com
Founded in 2004
Tempe, AZ 85283, AZ, United States
+114
Sponsored message from SelectBlinds
Get Early Access to Our Memorial Day Sale!
Join Now
How would you rate SelectBlinds?
grey star
grey star
grey star
grey star
grey star

SelectBlinds Reviews Summary

The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,734
This company responds to reviews on average within 1 day

Instant Feedback

75,688 reviews

We monitor reviews for authenticity

Iowa
1 review
0 helpful votes
Follow Todd M.
Unfollow Todd M.
Share Review
Report Review

Really nice blinds
January 14, 2025

Overall, I'm happy with the blinds I purchased. They weren't difficult to install, but the instructions could have been more more detailed. For instance, I watched a YouTube video and found out where the battery for the motor was supposed to go and the clips for them. I would use them again for other blinds, but the amount of junk email they send is ridiculous.

Date of experience: January 4, 2025
Ohio
1 review
0 helpful votes
Follow Laurie C.
Unfollow Laurie C.
Share Review
Report Review

Perfect Fit and Quick Service
January 14, 2025

I ordered blinds right before Christmas and they can only time and the fit was perfect. I originally went to Lowe's and the turnaround time was 3 weeks longer and were more expensive. I double checked the color while there and ordered from Select Blinds!

Date of experience: December 18, 2024
New York
2 reviews
0 helpful votes
Follow Chris O.
Unfollow Chris O.
Share Review
Report Review

Just what I needed
January 13, 2025

Had the perfect color and size dimensions I needed for my window. Thanks

Date of experience: January 3, 2025
Arkansas
1 review
0 helpful votes
Follow Lisa H.
Unfollow Lisa H.
Share Review
Report Review

Beautiful
January 13, 2025

Very sleek, beautiful roller shades! Had a minor difficulty trying to sync all the windows together on the multi Chanel remote, reached out to tech and they sent us a set up video- complete user error so we were able to easily and correctly finish the set up. They look great and customer support was super helpful.

Date of experience: November 30, 2024
Nevada
1 review
0 helpful votes
Follow Diane B.
Unfollow Diane B.
Share Review
Report Review

Hung with Ease
January 13, 2025

The cord on my blind broke so had to replace it. I searched online and was happy with the way the double cell looked and the stated ease of installation. The holes aligned with my old blind and was up in minutes. The color is marginally different.

Date of experience: December 14, 2024
Arizona
1 review
0 helpful votes
Follow Cindy S.
Unfollow Cindy S.
Share Review
Report Review

Top down shades
January 13, 2025

They fit and look great. The top down feature is worth it. The blackout keeps all the rooms cool and nice

Date of experience: January 3, 2025
Virginia
1 review
0 helpful votes
Follow Jason S.
Unfollow Jason S.
Share Review
Report Review

I needed a quick, economical solution to replace a ruined, custom screen at a non-standard sized glass door. Direct Blinds had the best price hands down, the ordering interface was easy to use, and the order was processed on the faster side of what was expected. Unfortunately, the vanes were fabricated 1" too long based on the dimensions provided. I was able to neatly remedy this by shortening the vinyl vanes with a chop saw, but unfortunately did not have the tool with my upon initial installation, necessitating a second trip to finish the job. Also, the colors on the website were not very reflective of the actual fabricated blinds... Blinds Direct offers samples for color matching and--time permitting--I would recommend doing that first. I did not have the luxury of waiting for color samples and wish I had ordered a lighter, redder color than what I received.

Date of experience: December 13, 2024
Alabama
1 review
0 helpful votes
Follow Maxine F.
Unfollow Maxine F.
Share Review
Report Review

Select blinds my order
January 13, 2025

I was pleasantly surprised when I receive my blinds. However, I didn't realize that they were secured around my windows with. Velcro, but I was also pleasantly surprised at how they hold. The fabric is top notch and I would order again from select blinds. I like your products.

Date of experience: January 3, 2025
Utah
1 review
0 helpful votes
Follow Dan W.
Unfollow Dan W.
Share Review
Report Review

Blinds for the family room
January 13, 2025

I am very happy with the blinds. They showed up on time as was promised. Perfect fit and simple to install. Best part my wife loves them!

Date of experience: January 3, 2025
Pennsylvania
1 review
0 helpful votes
Follow Scott W.
Unfollow Scott W.
Share Review
Report Review

Quality blinds, lacking customer service
January 13, 2025
Updated review

Now that I've received my blinds and had the "pleasurable" customer service experience, revisiting my review seems appropriate.

The installation was very easy and they look great.

The dimensions of all of the blinds were 1/8 too large and only fit when the end caps were removed.

I try to contact customer service about this and it was a disaster. First you cannot call them, you receive a text. The representatives are all oversees and clearly are handling multiple issues at the same time. It took 2 hours and 45 minutes to handle my case and the person closed my ticket before it was resolved.

Another rep opened a new ticket and asked me to send all of the information I had to send to open my original ticket again.

At that point I decided it is easier to live with what I have and the go through a different company next time I need blinds. They definitely lost a customer.

Date of experience: January 3, 2025

Website very easy to use
November 26, 2024
Previous review

Website very easy to use

Date of experience: November 16, 2024
Pennsylvania
1 review
0 helpful votes
Follow Kris L.
Unfollow Kris L.
Share Review
Report Review

Fedex is by far the worst of the shipping options. Took way too long to get here. Please change to UPS, they are much better.

Date of experience: January 3, 2025
Brand Ambassador S. — SelectBlinds Rep
8 months ago

Hi Kris,

Thank you for your honest feedback about your delay in shipping. I will pass this along to our team so we can improve our customer experience. In the meantime, I want to help make things right for you. Please feel free to email me at BrandAmbassador@selectblinds.com so we can discuss our options.

Thank you!

– Natasha, SelectBlinds Brand Ambassador

North Carolina
1 review
0 helpful votes
Follow JAMES M.
Unfollow JAMES M.
Share Review
Report Review

Bathroom shade
January 13, 2025

Ordered specific size, exactly as described. Easy installation and it works perfectly. I give it an A+.

Date of experience: January 3, 2025
Texas
1 review
0 helpful votes
Follow Shannon R.
Unfollow Shannon R.
Share Review
Report Review

Happy
January 13, 2025

Easy to order, easy-ish to install, happy - would order again

Date of experience: January 3, 2025
New York
1 review
0 helpful votes
Follow E L.
Unfollow E L.
Share Review
Report Review

No drill blinds were too big
January 13, 2025

We purchased regular blinds and no drill blinds. The regular blinds were easy to install. For some reason, all of the no drill blinds were all too wide even though they were measured properly. We had to cut them ourselves to fit, which was a pain.

Date of experience: January 3, 2025
Brand Ambassador S. — SelectBlinds Rep
8 months ago

Hi Eric,

Thank you for sharing your feedback with us. We are continuously striving to enhance our customer experience. Please feel free to reach out to me directly at BrandAmbassador@selectblinds.com to discuss your concerns and explore potential solutions.

– Natasha, SelectBlinds Brand Ambassador

Nevada
1 review
0 helpful votes
Follow Beth A.
Unfollow Beth A.
Share Review
Report Review

Very satisfied
January 13, 2025

I love my new blinds. Better than I expected. Definitely recommend ordering samples ahead as the online colors did not look the same! Customer service good.

Date of experience: January 3, 2025
Michigan
1 review
0 helpful votes
Follow Constance F.
Unfollow Constance F.
Share Review
Report Review

All I did was measure window I needed, making sure it was inside measure! If You want outside frame blind, you would do measurements on outside of frame. I then looked through blind Catolog on line, picked the color, size & price and placed my order, simple.

Date of experience: January 3, 2025
California
1 review
0 helpful votes
Follow Lauren G.
Unfollow Lauren G.
Share Review
Report Review

Terrible, horrible experience
January 12, 2025

Do not buy from this company. Fraudulent. Will not help you.

Date of experience: December 11, 2024
Brand Ambassador S. — SelectBlinds Rep
8 months ago

Hi Lauren,

Thank you so much for sharing your feedback with us. If you have any concerns, please feel free to email me at BrandAmbassador@selectblinds.com. I would love to chat further and work towards a solution together.

Thank you and have a great day!

– Natasha, SelectBlinds Brand Ambassador

California
1 review
0 helpful votes
Follow Jeffrey D.
Unfollow Jeffrey D.
Share Review
Report Review

Where are my blinds?
January 12, 2025

Need update with when & where the blinds are?/////////////////////////////?/?//?//?////////?€

Date of experience: January 2, 2025
Brand Ambassador S. — SelectBlinds Rep
8 months ago

Hi Jeffrey,

Thank you for inquiring about your order status. I wanted to inform you that your order has been shipped and was delivered on 11/27. If you still require assistance with your order, please do not hesitate to contact me via email at BrandAmbassador@selectblinds.com. I look forward to further discussing and resolving any issues together.

Thank you and have a great day!

– Natasha, SelectBlinds Brand Ambassador

Missouri
1 review
0 helpful votes
Follow RYAN P.
Unfollow RYAN P.
Share Review
Report Review

Great fit
January 12, 2025

Exactly as ordered. Great fit and easy install. Will definitely order again.

Date of experience: November 25, 2024
Iowa
1 review
0 helpful votes
Follow Kacee A.
Unfollow Kacee A.
Share Review
Report Review

Blinds for a new house
January 12, 2025

Selec blinds are very nice user friendly. Just measure, order and hang! Would definitely buy from them again

Date of experience: January 2, 2025