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SegpayReviews 3,923

3.3

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From the business

Segpay is a global leader in online payment processing. Since 2005, we’ve specialized in providing online payment services, and proprietary fraud mitigation, to e-commerce merchants around the world.

For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.


segpay.com
Deerfield Beach, Florida
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Segpay Reviews Summary

The company's reputation is mixed, with notable strengths in the efficiency of subscription cancellations and responsiveness to customer inquiries. Many customers appreciate the quick resolution of issues, highlighting a straightforward cancellation process and effective communication. However, significant concerns arise regarding unresolved billing disputes, perceived lack of support, and inconsistent information about subscriptions. Complaints about unauthorized charges and inadequate customer service experiences suggest a need for improved clarity and reliability in their practices. Overall, while some customers report satisfaction, recurring issues indicate areas for enhancement in customer support and communication strategies.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 7 days

We monitor reviews for authenticity

Belgium
1 review
0 helpful votes
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Speed ​​and efficiency.
August 31, 2023

I wanted to stop a subscription with a Naked News anchor... everything was settled perfectly!
THANKS!

Date of experience: August 31, 2023
Switzerland
1 review
0 helpful votes
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Always the same
September 30, 2023

The videos are always the same, the(hetero) actors are doing the minimum giving me the idea that my fantasies are discasting. That's why I cancelled

Date of experience: August 31, 2023
GB
1 review
0 helpful votes
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$#*! $#*! $#*! $#*! $#*! $#*! $#*! $#*! $#*! $#*!. Cancel my account

Date of experience: August 30, 2023
Argentina
1 review
0 helpful votes
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La propaganda indebida de algunas compañías hacen que uno crea que con apretar un botón es suficiente para detener futuras facturaciones. Nada dicen sobre los datos que debe aportarse a tal efecto, caso contrario uno consevaría los antecedentes. No obstante con la colaboración del equipo Segpay se pudo rearmar la información requerida. Gracias.

Date of experience: August 30, 2023
Delaware
1 review
0 helpful votes
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I purchased units of credit; which allowed me to communicate, with women locally, who supposedly like to chat and flirt BUT Wheb I tried to get a definitive answer: they either led me farther down the road --I was asked $300.00 cash to allow me special access of some kind. They never got the 300 but I'm sure if I was to continue feeding them money; They would try and sneak a charge of 300. Bucks again.

Date of experience: August 30, 2023
Virginia
1 review
0 helpful votes
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I had a very good experience because my issue was handled so quickly. And I received follow up email confirmations.

Date of experience: August 30, 2023
California
2 reviews
0 helpful votes
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I started a membership to Letsdoeit and didn't scroll down all the way. Long story short, I ended up with 2 extra memberships I didn't want. When I saw the charges on my card a month later, I was upset. I emailed customer support and Camille was a wonderful help! I was able to resolve my issues and the monies that were charged for the other unintentional memberships were immediately refunded. My husband and I just wanted to enjoy the fabulous movies you have. We've been together for 38 years and have always loved to watch porn together and by ourselves. I like the fact that you have films that cover a bit of everything and that they are showing beautiful women of all ages and body types. Thanks!

Date of experience: August 30, 2023
Denmark
1 review
0 helpful votes
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Experience
August 30, 2023

Responsive and quick, though it could improve on making it easier to find way to cancel subscription

Date of experience: August 30, 2023
Canada
1 review
0 helpful votes
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I requested a refund for a service that was charged on my account - Segpay got back to me quickly and resolved the issue with no fuss. Thanks again!

Date of experience: August 30, 2023
Germany
1 review
0 helpful votes
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Very helpfull with refund
September 29, 2023

I ask for a refund of an accidental order.
They helped quick and done the refund without problems.

Date of experience: August 30, 2023
Germany
1 review
0 helpful votes
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Alles gut
August 29, 2023

War eine wunder seite es ist zu gut
Alles wunderbar

Date of experience: August 29, 2023
Canada
1 review
0 helpful votes
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Satisfied
August 28, 2023

Service was fast and Rep was good at her role with a follow-up.

Date of experience: August 28, 2023
Florida
1 review
0 helpful votes
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Still got charged
September 27, 2023

I cancelled my subscription and was still charged.

Date of experience: August 28, 2023
Philippines
1 review
0 helpful votes
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Refund
August 28, 2023

Fast refund process. I thought it will take 10 business days but got the refund in 2 days

Date of experience: August 28, 2023
NL
1 review
0 helpful votes
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Unwanted write off
September 27, 2023

I wanted to try for one day. Without my permission 24,95 euro was wrote off

Date of experience: August 28, 2023
Switzerland
1 review
0 helpful votes
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Review of my experience
August 27, 2023

Very fast service, which satisfies your requests but above all very reliable

Date of experience: August 27, 2023
New York
1 review
0 helpful votes
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Scam
September 26, 2023

I all ready give my review and after seeing the others one it just make it even clear that that's you real BUSSINESS steal people y just por the record the ones with the 5 stars. They all fake and Mede up for yourself same whit those webcam people

Date of experience: August 27, 2023
Georgia
1 review
0 helpful votes
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Quick response
August 27, 2023

Was very quick to resond to a prblem I had with someone using my email address.
Problem resolved!

Date of experience: August 27, 2023
Brazil
1 review
0 helpful votes
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Satisfeita
August 27, 2023

Satisfeita resolveram o problema muito rápido, foram muito ágeis no atendimento, super satisfeita gratidão

Date of experience: August 27, 2023
Colorado
1 review
0 helpful votes
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Request complete
August 27, 2023

They did my request on time and with effortless thank you for completing my request

Date of experience: August 27, 2023