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From the business
Segpay is a global leader in online payment processing. Since 2005, we’ve specialized in providing online payment services, and proprietary fraud mitigation, to e-commerce merchants around the world.
For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.
Segpay Reviews Summary
The company's reputation is mixed, with notable strengths in the efficiency of subscription cancellations and responsiveness to customer inquiries. Many customers appreciate the quick resolution of issues, highlighting a straightforward cancellation process and effective communication. However, significant concerns arise regarding unresolved billing disputes, perceived lack of support, and inconsistent information about subscriptions. Complaints about unauthorized charges and inadequate customer service experiences suggest a need for improved clarity and reliability in their practices. Overall, while some customers report satisfaction, recurring issues indicate areas for enhancement in customer support and communication strategies.
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Very helpful no silly questions just get help and resolving the problem
Terrible response time how else can I explain it title says it all u $#*!ing idiots
Very professional and kind, I appreciated the support they gave me.
Refund please was not satisfied with my service and I have no idea why they didn't refund my money
I called asking why the prices were 3X higher than Walmart and best buy. I think it's crap. Then the next day I get an invoice for over $1,200 using my account! Customer support is MIA as expected!
Anthony was professional and helped us out with everything every step of the way.
I got impulsive and ordered a service I didn't want/need. The associate very quickly, less than 24 hours had my cancellation in place
I was told I would be reimbursed for being charged 30$ and I have not been reimbursed.
Adds were not honest site is obviously designed to get you to keep buying tokens the women never intend to meet up worst case of prick teasing very bad for all
I reported a problem - I could not open the purchased page - no solution was offert. I don't know I the Payment rejected after my complaint?
They did not reinstate prior membership with credits
I wanted to update my creditcard. I was able to log in and could see all the icons. They all worked, except the last one to update my creditcard. Al I got was a white screen with in the top left corner "2023".
I tried with several browsers and on different computers but it never worked.
I was told that this was the only way to update my creditcard.
No one tells you personally how to get customers or sell your feet or that it's not good to do transactions outside of the website
Resolvieron mi problema de manera rápida y muy fácil
I paid for a subscription that was useless to me. I found out only after paying for this subscription that I couldn't withdraw money from the account as I don't live in a country compatible with the websites company. I was told I'd receive a refund but I haven't yet and it's been a while.
I was told to you use this website by a man who used it to take money from me. I did two transactions of $100. I'm in the uk so it was £88 twice. I have proof it was through this website from my bank transactions and my pay pal. It's disgusting you won't help Refund it back to me!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members