On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Segpay is a global leader in online payment processing. Since 2005, we’ve specialized in providing online payment services, and proprietary fraud mitigation, to e-commerce merchants around the world.
For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.
Segpay Reviews Summary
The company's reputation is mixed, with notable strengths in the efficiency of subscription cancellations and responsiveness to customer inquiries. Many customers appreciate the quick resolution of issues, highlighting a straightforward cancellation process and effective communication. However, significant concerns arise regarding unresolved billing disputes, perceived lack of support, and inconsistent information about subscriptions. Complaints about unauthorized charges and inadequate customer service experiences suggest a need for improved clarity and reliability in their practices. Overall, while some customers report satisfaction, recurring issues indicate areas for enhancement in customer support and communication strategies.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Ich habe versehentlich etwas zu gebucht, was ich nicht wollte und habe es anstandslos zurück überwiesen bekommen. Wirklich perfekt. Ich bin sehr zufrieden.
It was a little disappointing that after paying automatically an extra month because of automatic renewal, (despite the fees being paid) didn`t have access to the priviledge of the membership that I have paid for for the additionnal month, except for the last 2 days before the cancellation.
You don't even deserve the 1 star I gave you. You're sending me mails to rate your service, whilst my refund is not in my bank account as yet.
I requested to close my account multiple times, every time the representative completely ignored my question and sent me the typical BS script.
Thank you for attention.ı like this segpay.when ı asked you sometimes.they are quickly answer.thank you again segpay number one.ı say very much people my frends.segpay very beatıfull.you trust segpay.they say me yes we liked segpay.everypeople like you segpay.you very nice.thank you again thank you
Perfekt for payment and everything else you need, had the best experience with them and I highly recomend them
My fraudulent charge was not refunded and I didn't not have my issue resolved.
I had an issue with a misunderstanding regarding the payment of one of the webpages they function as a payment broker, and it was swiftly resolved without any hassle at all. Really good and complete customer service work.
I hope to make sure if i want to continue with membership or not before u take money from my bank account…
Ich war erst skeptisch, aber nun bin ich beruhigt und werde jederzeit weiter machen.
Ich war erst skeptisch, aber nun nicht mehr. Kann beruhigt weiter machen.
I purchased a yearly subscription to Pornprosnetwork.com on 07-01-2024. I was unable to sign in with the credentials that were sent to me via email (username pornp7y0piojk0). I asked for assistance to resolve the situation. I was told that my issue would be addressed within 48 hours. Although I received a follow-up email to inform me that my issue has been resolved, I am still unable to sign in using the original username and password that was provided. Maybe we could try with a new username and password?
Voglio essere cancellato dai vostri elenchi immediatamente e senza nessun nuovo addebito. Grazie
Zahlungsabwicklung und Kündigung des ABO's sehr zuverlässig!
Erklärungen zum ABO sehr gut und verständlich
An excellent website which made it easy to access and select the options.
My experience with Segpay, as of today, has been noteworthy in that Segpay responded in a timely fashion as well as cancelled a couple of transactions which I had requested be cancelled.\However, as of ftoday, the monies have not been returned to my PayPal accounnt. Once this happens, Segpay will receive a memorable rating...
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members