SegpayReviews 3,926

Todavía no se resolvió mi problema pero la respuesta fue rápida y buena por parte de segpay

My issues was quickly resolved within 2 days. I had all of my questions answered quickly and the correspondence was friendly and professional.

Multiple different people were replying to my concern of the unauthorized transactions. And in response to asking for a refund they told me to go to PayPal even though PayPal had already told me that the only way I can get a refund is through the company who charged me. And I told your Customer Service people this, and they refused to believe me.

I forgot about a subscription I had with a website that uses segpay, so when the subscription got charged again I contacted them and they got it resolved fast and easily.

I wanted to cancel an arranged payment. The response was quick and comprehensive. I was worried that I would have to wade my way through IT issues using account numbers and contracts however, I was quickly contacted and asked to confirm what I wanted. This done the payments were cancelled with no fuss. Thank you.

I was having a problem with my subscription, I tried to cancel it and it said it was canceled but it was being deducted from my card. So I sent the email and they gave me a deadline of 5-7 days to return the money to my bank, fast and agile and I've been waiting ever since!

Thank you

Very quick to respond and help. The issue was resolved in a quick manner.

They provided great customer service for me. I needed expert attention to a matter. And they came through.

Ho chiesto di verificare che non avevo sottoscritto due abbonamenti: per il primo sono stato subito rimborsato; per il secondo, richiesto dopo diversi mesi, ho ricevuto un altro abbonamento.
Purtroppo, le persone che hanno sottoscritto l'abbonamento con i dati della mia carta, e che hanno accesso alla mia casella di posta, hanno manomesso la email di risposta con i dati del nuovo abbonamento:
E così non ho potuto utilizzarlo

You should be able to change my subscription within 6 hours of not realizing I. Hit the wrong button. Nympho is swallowed basically so I just wasted my money. You shouldn't represent these companies that don't have proper procedure.

Not very good to be fair
I contacted you to cancel my subscription and you send me a email back looking forward in your regular payments
All I want is to cancel
It said when I signed up you can cancel at anytime but you have taken another payment out after I asked you to cancel what are type going to go about it will I get a refund with the cancellation

Im grateful i can cancel subscription anytime when my younger brother uses it

I don't know why the purchases were made but I want full refund for this month and last month. Look at the records. Never used it and still charged. I will contact fraud dept if I don't get refunded for both months asap

I needed a refund and they gave it to me the next day. Thank you for your time

They tried to help to recover money from Just Answer

Asked for a refund because I misclicked an update of plan pop-up by mistake and it was submitted without my permission. Was provided good service, subscription was cancelled and got money back - everything was great

Una experiencia mala, no me han resuelto nada buenas palabras y malos echos

I requested to cancel my subscription on 6/2/24 well before the renewal date on 13/2/24 and received a confirmation that it was cancelled. But on 13/2/24 I still got charged for renewal.